Jiffy Lube

Always so friendly! They are quick and detail oriented. And the free coffee is always nice.

I have been here several times and they are always friendly and fantastic. They have also gone above and beyond, including fixing my windshield wipers which a different jiffy lube location had put on incorrectly. I always go to this one for my oil changes!

Kind of a bummer experience in the aftermath. After writing my review in the lobby, as my vehicle was getting finished, I hopped in my Element and puttered down University.
If you’re a Berkeley native, you likely understand how University looks during rush hour. A half a mile down the road– when I began to gain speed– I heard banging on my roof. And in my rear view mirror, there were lots of plastic blocks and foam tumbling behind me.
I pulled over, ran into the street and found my air filter and all its attachments had been left on my roof.
Not the end off the world. I turned around and they were apologetic and humble. But then they gave me a discount coupon for 20% off the next oil change. And when I got home, I realized the coupon they were kind enough to give me after the mishap had already expired for six months.
Again, not the end of the world. But I believe appropriately awarded 3 stars.

WHERE DO I START… These guys are horrible at what they do… you have one job to do and you can’t pull that off… the guy came to tell me that the oil filter was loose and oil had leaked out, ok well you guys were the last ones to change the filter… then after my car was done I checked the oil and they had over filled it… they supposedly cleaned my windows except I had Cleaned the car before I came in and they made it worse then when I came it… oil finger marks on my car oh yeah and the big FUCKING Stain of oil on my white interior. I didn’t even ask them to fix anything I just wanted out of there… I will get the oil stains out and drain off some of the oil that they overfilled… THIS PLACE NEEDS SERIOUS HELP, OR NEW MANAGEMENT… I will document this and if there is any damage to my car motor from the last oil Chang I did I will be going going to my uncle who is a very high powered attorney… this is bullshit and I am so pissed!

For all readers, just ignore the comment posted by Cesar, the manager of Jiffy Lube. I contacted him, like he asked in his post, and I received no reply. So, that pretty much sums up my entire experience of this Jiffy Lube.

I usually go to my Chrysler dealer for Oil changes, but I couldn’t get an appointment ahead of my road trip tomorrow. So when that happens, I go to Jiffy Lube. Usually I go to the one in Concord but the last time I went to the Berkeley Jiffy Lube, I received great service. So I decided to today visit the Berkeley Jiffy Lube. Today will be my last day ever going to this Establishment. The man who rang me up (Black guy, with a slight island accent, tall) who appeared to be a «manager» was extremely rude to not only me, but other customers as well. He almost got me out of my skin. I decided to ignore his attitude and just get out of there. Unfortunately my car was already completed, otherwise I would’ve told them to stop and I would’ve gotten out of there. Whoever runs this Jiffy Lube needs to fire that guy, because apparently from reading the comments below I am not the only one who has received this horrible treatment. Unfortunately you’ve lost a long time customer and I will be calling your corporate office.

I presented the man that works at this jiffy lube a coupon for an pennzoil oil change for $ 22.99 and I noticed that after I got home and looked at the receipt, it said that they used formula shell oil and NOT pennzoil. I called this jiffy lube and the guy said that the oil used was formula shell pennzoil. I did a google search and I didn’t find such an oil that existed under that name. I think it was just regular formula shell oil. So, i’m basically warning people that if you go there expecting to get a pennzoil oil change at the discounted $ 22.99 price, that you need to ask them if actual pennzoil is gonna be used and not formula shell.

I haven’t been here in 10+ years, and now I remember why, they try to oversell services ie tire rotation (I had just gotten new tires less than a month before) filter replacements etc. The big problem was that when they went to check for the cabin filter, the manager Richard, yanked my locked glove box open (it was locked) and now it is broken and will no longer close or lock.
I called later when I found that I couldn’t close it and was told that it was already broken (it was not). They told me to come in today to see if they could fix it. Service tech Devante was really kind and tried to be helpful. I did see him helping another lady with tire problems and resolved her problem. He worked on the lock but couldn’t get it to close. I approached the manager Richard after Devante had not been able to fix it. Richard brushed me off telling me that I had said it was broken before, when in fact it was locked and closed and now could not be closed at all. Jiffy Lube needs to fix this!
The ONLY reason I returned here was that they are supposed to vacuum the interior, what a waste! I have usually gone to 10 minute oil change on Shattuck where I remain in the car and I can see what they are actually doing.

I hate cars, and only have one for emergencies and long trips. I think everything about cars and car culture is wrong, and are at the root of most of humanity’s problems.
That said, like most good American hypocrites, I own a car, though use it rarely — for emergencies, and trips to the beach and mountains. And so once or twice a year — I drive about 5k miles a year — I need an oil change.
The Jiffy Lube on University in Berkeley is an oil change place, and like any other, they change your oil and check your fluids. But the SERVICE! Oh my, these gents are a class act — extremely professional, kind, patient, friendly, communicative; so good it’s almost enough to make me want to drive more. Almost.
So if you find yourself owning and maintaining a petroleum-​fueled cage with which you propel yourself down the block or, god forbid, to work or to pick up the kids, you’d do well to let the fine fellows at Jiffy Lube handle your fluids. I can’t imagine there’s anyone better, faster, or more pleasant to handle a task that should be, by all rights, a thing of the past.

15 Minute Oil Change was closed and I needed a quick oil change before a trip. I got attitude and poor service — like they were somehow doing me a favor. This despite the fact I was the only person there. Umm, 1 star for free Keurig coffee?

First time here And Last time!!!
I decide to change my oil on my to pick up my wife and daughter from girls scout camp in Fairfax, CA. On 10-​4-​2015 I have my 2001 Chevy Venture Van ! I was in at 9:44am and out by 10am on my way to Fairfax after crossing San Rafael Bridge the van start shaking and the low oil Light came on and shut down. I open the hood I notice I had the same old used oil filter and old black oil. A empty windshield washer reservoir. I call and toll them what they do to my van? I tow it back to them they were going to check it on Monday morning. The manager very rude did not wanted to give me his name kick me out the property. That they not at fault. They change the oil again and oil filter but the damage of the engine is done! They covering up there bad service! He told me my van has a miss fire! Of course is going to have a miss fire! All my engine components are broken! From valves, camshaft, crankshaft, levers, timing chain. They told me they not at fault. I have photos sending complaints to BAR, BBB and there corporate office. Never come here! Look at other people reviews! I am guessing the manager name is Richard since he fits the description of being rude! Bad costumer service! Bad service! They own me a new motor! How the van goes in good and brakes down after they work on it! See other reviews this place needs to get new management and workers that know what they doing. I am a automobile mechanic and from my professional view overall they could handle the situation better instead I was told to leave the property and I was not getting a refund or fix my engine

Fine but given that Jiffy Lube is all about a fast oil change, gonna give it two stars. Pulled right in but oil change still took a solid 45 minutes

I love this place. Great prices and wonderful gentlemen working here! Sometimes a wait but they have coffee, water, TV and reading materials to keep you entertained.
Great, straightforward employees — wonderful service. They work quickly and keep you updated.
Thank you! I will always come back here.

According to my mechanic, the oil filter was installed wrong on my vehicle (1999 Honda CRV) after my oil change. I was leaking oil and had to go to my mechanic today to get it fixed. He told me that the oil filter had been installed wrong and the oil was leaking extremely bad. If I hadn’t come in today my engine could have been peremantently damaged.
Now I have to pay for another oil change/​filter when I just got mine 3 weeks ago.
P. S. I never got my windows cleaned or car vacuumed, which was listed as «completed».

Me: calling to see if you have oil for my particular Dodge?
JL store #889: yes
Me: but I haven’t yet told you about the model of my car.
JL889: you have to bring it in
Me: and then what if you don’t have the oil type for my particular model. It’s not a very popular car.
JL889: we’re too busy to look it up.
Me: then won’t you be too busy to change the oil? Unless you don’t have the oil type for my car.
Thanks Jiffylube, Dilbert moment.

Meh. That’s my reaction. I used the online coupon, so that was good. I was in and out quick. That’s good. It was your typical Jiffy Lube experience — they kind of vacuum, kind of wipe down windows (not that there was much of a difference as compared to before), and try to tell me that my car needs all kinds of service. Price was average with the coupon.
Nothing makes me proclaim my loyalty to them. It was just convenient.

I drove to Berkeley from New York so naturally I needed an oil change when I arrived here for the new year. I have used Jiffy Lube back home because they offer the convenience of fast service. The Jiffy Lube here in Cali is not only fast but they were very friendly. They recommended I use synthetic and I agreed.
Fast forward to today to receive my free refill, Anthony did a great job with that, completing it in a few minutes. He also reset my computer to show 100% oil life and put air in my tires per my request. He was very professional and helpful, great service once again, thanks guys!

Another good experience at J Loo
My little old VW is happy.
The auto technicians are friendly because Im friendly, theres quick service, decent coffee & waiting room, clean facilities.
USE THE ONLINE COUPONS save money.
It would be a cold, harsh, fume-​filled job to work in a garage all day… Cut the guys some slack, they appreciate friendliness.
I’ve been here twice and will continue to go back.
Id give five stars yet I save those ratings for outtasight mindblowing experiences.

Went in today for an oil change — it never happened. After waiting for 15 minutes without so much as an acknowledgment, they finally asked me to ‘wait a minute’.
10 minutes later, they asked for my keys to move my car. I said ‘sure, can I just get checked in and talk to somebody first?’ The response: ‘I don’t have time for this nonsense — let me move your car or leave.’ So I left.
I went in a few months ago and had a dramatically different (positive) experience, not sure what the heck happened but I won’t be back.

I usually go to Jiffy Lube to get my oil changed because it’s a reasonable price and there are various locations so it’s convenient whenever I need one.
I went to this Jiffy Lube the other day to get a simple oil change and they advised me to get a tire rotation but ultimately left the decision entirely up to me. I knew I needed one anyway, so I agreed to get it done.
The workers here were so polite, fast, efficient, and even made me laugh! The only thing is that they forgot to reset my oil change maintenance light. However, they told me if anything were to happen like I need a top off on liquids, that I could just go to them. How awesome! I’m going back to get my light reset but definitely enjoy getting my oil changed here! :)