Hana’s Pet Service

I used this pet service once for my cat while I was away during a 2-​week trip. My cat was sick and I asked if they could deal with the issues my cat was having. I paid extra for this service. But Hana was ill equipped. I asked my neighbors to check in on the cat as well and they said the litter box was often a mess and the pet sitter came and left in a matter of minutes, never staying with the cat (as promised). So while nothing absolutely horrible happened, I can’t really recommend this pet service to anyone. And needless to say I never used it again.

I used Hana two times. The first time, she was fine. I appreciate that she was able to continue her services when my flight was delayed several days getting back. She was a little difficult to get on the phone and provided no updates. However, when I got home, my floors were a mess from her muddy boots in my house, my cat was unhappy and there was a dryer sheet in her water dish. This is weird, since I don’t use dryer sheets. Maybe she did her laundry at my apartment?
The second time was really weird. She said she had been attacked by a cat recently and it left her scared. My cat tried to lick her because she was wearing some kind of body lotion and she jumped back, visibly alarmed. My cat is pretty small and non-​threatening and the whole thing just seemed ridiculous to me – if she was afraid of cats, I felt like she shouldn’t offer catsitting as a service, not wait until you are about to leave town and tell you.
I asked her to not wear her boots in the apartment and said okay, but then, once I had left town, she sent me a text saying she was scared to take off her shoes because my cat might bite her feet — no joke. Now, I’m not going to say my cat NEVER bites — she will hold your hand or something in her mouth if you are playing with her. However, she never just walks up to someone and bites them. She was also very hard to get on the phone at this time and said something about not being able to get text messages at the same number she you had to call her at. The whole situation was really weird and I went ahead and found another petsitter.

My husband and I have full schedules on Mondays and our dog (90lb. lab) Rocko has to get some exercise for at least an hour a day, otherwise he tears the house apart and is super energetic when we get home. I found Hana on Unilocal and she has been such a great walker for Rocko. I know Rocko is in safe hands and is getting the exercise he needs so we don’t have to worry at all. Her prices are very reasonable and shes flexible if you need her to walk your dog last minute. I highly recommend Hana!

We are first time dog owners who work full time. We were nervous about finding a dog walker that we felt comfortable with — this is someone you really need to trust. They’re taking care of your beloved puppy AND coming into your house all the time.
Hana was recommended to us by our vet, the VCA on Solano. We had a first time meeting. She provided us with references, did a walk through of our house to learn the systems and met our pup. We have just gone from there. We have a weekly schedule but she is SUPER flexible. We are constantly changing the schedule on Sunday night and she has ALWAYS been able to accommodate Zazie, our cockapoo. She will be house and dog sitting for us as well and we couldn’t feel better about it.
Hana is great!!!

We recently needed to spend two weeks out of town, and our cat, Fluffy, is the epitome of a «lap cat.» She’s really not happy unless she’s sitting on one of our laps, and will meow from the next room to get us to come be with her.
So the thought of her being alone for so long really had us worried. We checked Unilocal and invited Hana over to meet our «baby.» Hana was prompt and very personable. When she sat down on our couch, our «little girl» got onto her lap immediately, so we knew they had a good connection.
We hired Hana and were able to leave town feeling confident that we were leaving Fluffy in competent hands.

I have a very friendly but sensitive cat who doesn’t always handle my absence too well (he’s a stress-​groomer). Usually I come home to chronic hairballs and a finicky eater. I decided to leave him in Hana’s care while I left the state for several days to attend a wedding, and now feel very much indebted to Unilocal for helping me to find her! Magic was not only healthy, but in miraculous spirits (purring, rolling over, etc). Thank you Hana! I am just hoping you’ll be around during the holidays!

I was getting married, and going on my honeymoon, so I had to abandon my two cats for two weeks, which was extremely stressful for me. It was also my first time hiring a petsitter, so of course I was super nervous leaving my babies alone with a stranger! I must have researched petsitters all over the web, Unilocal,etc for DAYS!
I found Hana here on Unilocal,and checked out her website before contacting her. She’s a grad student, and also went to Cal (go bears!) so instantly I knew she’s my kinda gal =)
Since I live in Emeryville, there was only a few select petsitters that were willing to come out to my place, and Hana was one of them. I called her and made an appt for a meet-​and-​greet (free), and was so SHOCKED to see how my cats were interacting with her. One of my cats is so shy and scared all the time, I 100% expected her to run and hide when this stranger came in the door. But no! She loved Hana! Not only did she not hide, but my kitty went over to greet her. I knew instantly that Hana was the one who should catsit for my babies.
I think it helps that Hana has a cat herself, so she knows how to care for them.
Hana’s rates were also very reasonable. Trust me, I know, I’ve called around all the petsitters in the area, and Hana is a few dollars less per day than anyone else. She didn’t charge for transportation to and from my place. She also came by before my trip to pick up the keys, and after my trip to drop them off. Also, since I’m super paranoid about strangers in general, she allowed me to pay her half up front, and half when I got back, which was nice of her.
I came back after my trip to find my kitties nice and big (well fed), and their coat was super soft and shiny (groomed). I also left a mountain full of plastic baggies for her to pick up the litter, and it was almost gone when I came back. My kitties were safe and sound and seemed really happy!
I will definitely call Hana again for her services if I need her!

LOVE Hana! We found her on Craiglist and what a relief to leave our two big dogs and 2 cats and fish with Hana and know they are well cared for. I’ve never enjoyed a vacation as much because we knew our dogs were happy and safe. Immediately she had them sitting and behaving and her prices were great! I highly recommend Hana but just don’t book her for when we need her!