Golden Bear Laundry

I stopped in while on vacation to wash some clothes. The place is somewhat run down and dirty, but the machines I used were functional. The washing machine must have had some red colored clothing in it before because my white undershirts came out pinkish. I should have probably been more prepared for such an occurrence, but it was still a bit disappointing. I’m sure there are much nicer laundry facilities in Berkeley.

Pretty dirty place to clean your clothes. Relatively cheap. I spend about $ 10 per laundry time. They have wifi, which is nice.

I’ve been doing laundry here for a few months now. The attendants are super nice, and are always cleaning, and will break large bills if you ask. The thing that kills me is as time has passed, more and more machines are not working. I would give this place five starts in a heartbeat, if I wasn’t having to scatter my laundry in five different places to get it done.

This is my usual laundromat, being about a 10-​minute walk from my house.
First of all, the negatives about this place have nothing to do with the staff. Every time that I’ve gone in the staff working have been friendly and helpful. The free wi-​fi is a nice touch. Proximity to Lanesplitter even better.
The biggest problem is that the washing machines and dryers are often out of order. I’d say that on average, about half the machines are unusable. Sometimes I don’t find out that a dryer is out of order until after I’ve attempted to dry my clothes in it. I guess it’s hard for me to understand this sort of apathy from the management.
It’s really tacky the way that half the lights shut off automatically several minutes before it closes (and the clock on the wall is fast). You’re open until 10, and it really makes me feel unwelcome and unappreciated as a customer when you try to kick me out early. Especially since it seems that this is programmed and not something that the employees do.
I get a sense that the staff aren’t being treated with much dignity. Automatically shutting down the lights and then requiring customers to sign a form saying that a machine ate their quarters, for instance. So it’s a little hard for me to believe Nick’s flattering comments about the owner.

I like this place never had any real issue except with the local homeless guy that tends to sleep in the chair while watching tv… The staff is friendly never had any issues with them very positive and helpful

I’m NEVER going back! I was using 3 large washers. Two of them didn’t work correctly. The first one only spun one direction and the second one didn’t add my detergent to the wash (It was still in the top of the dispenser) I pointed this out to the attendant who said she would rewash one of them. I pointed out that both of them needed rewashed and she declined saying she was not allowed.
She was able to get the owner on the phone and I spoke to him, he said «We don’t give any refunds but we will make sure you wash gets clean» Sounds good I’m thinking, I didn’t mention or ask for a refund «He followed that with „We will meet you ½ way and rewash ONE of the loads of laundry for you“ ‘One? Two machines are not working correctly out of the three I am using and you are only going to rewash one?’ „That is correct, I’m being nice and meeting you ½ way“ ‘½ way? I paid for two loads, two machines didn’t work correctly and you are only going to rewash one of them? They both have to be redone’ „That is all we will do for you“
When their machines didn’t work I expect them to take care of it, after all what does it cost them, a little water and electricity? They made more than enough money for what I paid the first time it would be nothing to them to rewash both loads. So much for the slogan ‘.We will make sure your wash gets clean.» I’m not going back again.