Gamestop

This is the spot if you are a gamer or card trader!!! I had such such a great experience, I wanted to continue shopping! Lol! This never happens in a gaming store. Thank to Seth, my experience was above 5 stars and I look forward to shopping here again!
They are extremely organized, clean, friendly, HELPFUL, and they are happy to help! Major points! I left smiling ear to ear above with MUCH more than IL had planned on getting, but it was so worth it! They had a clearance area and I got a monopoly avengers version for less than 15 bucks! What?!! So stoked!
Thank you gamestop amd especially Seth. You hired an awesome employee and I am grateful for that. :))
I will definitely be back!
The only draw back for me was parking, but that doesn’t have anything to do with gamestop as a business.

I went into this Gamestop trying to get the new Madden and I had a bad experience due to a particular employee. I believe his name was Malik. He smelled bad and spoke in an incredibly monotone voice. He appeared helpful but then asked if «I dropped something» and when I asked what he responded «your phone number». I was going to give it to him but i suddenly forgot it.

These guys are super awesome, always extremely helpful, down to earth and just cool guys (and gals). I try to bring my business to GameStop in general just cuz I’ve always had good experiences at them all.
This store in particular is great, as well as the Oakland store at Fruitvale (right off 880 by FoodMax) and the San Ramon store on Crow Canyon/​SRV Blvd. (in the Safeway shopping center).

I recently bought a Wii U and have been going here and CeX for all my gaming needs. I just signed up with a Rewards card (the free version, not the pro version) which will likely motivate me to visit more often… sorry wallet.
The customer service here is great. Everyone is very friendly. I pre-​ordered Splatoon a couple days before it came out and was able to pick it up without any hassle the day it was released. Gamestop has a great policy for returning games (I think you can get a full refund after 7 days, after then you can trade in your games).
All in all, convenient location (right by BART) and perfect for my nerdy, video game needs.

GameStop’s system completely shut down yesterday (April 2^nd) due to the Amiibo wave 4 preorders. Most of us weren’t able to get all of the preorders we wanted, but the sales associate Ashley worked super hard to make sure we got the preorders that were left. I was able to pre order the Ness Amiibo which is virtually sold out everywhere now! It was refreshing to have such great service. That’s a lot more than I can say about the other sales associate working at the time. Kind of unfortunate because it seemed like the other girl was her superior…
Thanks for always being so pleasant, Ashley!

I come here all the time and I just wanted o write a review for how AMAZING the service is here. Hands down the best Gamestop I’ve visited on both ides of the state. The staff is very friendly, knowledgeable, willing to look up information they don’t know, and so far none of the employees have made snide comments about my gender. It’s really depressing that’s something that has to be addressed in terms of these stores…
Also, in terms of the recent Super Smash Bros. 3DS release they handled the group final payments and hand-​outs of the game like CHAMPS. Even took less time than it was supposed to. They told me to line up at 12:15 but I got my copy by 12:05.

They have a larger selection of pc computer games than most places, even if the selection is small and limited. The games themselves are very cheap. I have never bought anything else there because I have never owned a console, so I can’t say what to expect from those games, even though it seems like they have a wide selection and a much more current selection than that of pc games. The only other place that I have seen a large selection is Half Price Books, So if you’re a pc gamer it seems like you are stuck with eBay, amazon or other places for the majority of games. It is nice to know that there are 2 place in downtown Berkeley that somewhat cater to the needs of the gamer population.

The staff here is very knowledgable and friendly. I recently got a Wii u and I had questions on what type of accessories I would need to play the games I wanted. They were very helpful and even suggested some games.
Sadly, they lack a large inventory and some of the most popular games can be out of stock sometimes.
All in all it is a great place to shop and it is really close to my house!

These guys are the best! The staff there is never short or douchy with customers, and you can really tell they actually cares about the games and accessories they sell. Always willing to have conversations about upcoming releases and games that are out now– basically a great place to nerd out!
Also, their manager went above and beyond the call of duty to make sure I got a preorder for the ps4, totally saved my ass.
Thanks Mike!

My experience at this GameStop was easy, and a breeze! Gage was the guy helping me and he made it easy for me to find the games I needed for my brother. He sounded very knowledgeable, and was friendly. I would definitely recommend this GameStop! :)

I needed a very certain, very exact controller for my Nintendo Wii. And they had exactly what I wanted. The guy went into the back and found it for me. They even had the game I wanted, and (last I checked) they had a full rack of used PS2 games. Used games from last gen — I think I’m in love~!
Honestly, that’s all I ever asked for. Thank you, Berkeley gamestop! ;-;

Great experience at a Gamestop location for once! I had came in to pre-​order some games and the person helping me was very quick and efficient. I had questions about a current in-​store download promotion that wasnt working properly, and he quickly went to the back to fix the connection issue, no hassle at all. And maybe this might just be to my own surprise, but the worker did not overly push additional products onto me (the membership, guidebooks… etc) like over Gamestop locations that I have been to.

Not the best Game Stop I’ve ever been in, but not the worst. The guys working there are alright, but the condition of the store is awful and leaves much to be desired. For one thing, it’s in massive need of a remodel — the carpet, the cabinetry, the peeling paint, makes the entire store seem dated and honestly a little dirty.
Also, what the heck is going on with the organization of product? Most Game Stops have some sort of semblance of order, but aside from the games being in the right place, accessories are jumbled senselessly around the walls and displays. It’s not even worth looking through them because it’d be too much of a hassle to even attempt to find what you’re looking for. The games are also in complete disarray in their sections, and selection here was somewhat limited.
And in case these guys didn’t know, leaving the door to your back room propped open during business hours is a huge no-​no. If I was a crook I had ample opportunity to do a snatch-​and-​grab on any of the systems back there, easily. How stupid could you be? If the DM had walked in and seen that there’d have been a huge problem on their hands.
Probably never coming back here unless I’m in the area perusing. An extra star for the nice staff and because I generally don’t have a problem with Game Stop.

This place has offered me outstanding service over the years. Outstanding selection and knowledgeable staff answered all my newbie questions and made me into a proper gamer. Special shout out to Mike, one of the managers, who clearly goes above and beyond for his customers.

Honestly, anyone who likes this place is getting ripped off. Only reason it even deserves 1 star is because it is the only game store left in Berkeley (that i know of). I’ve bought multiple used games that have been damaged (when they are selling them for about $ 10 cheaper then a brand new 1) and when I’ve taken it back they won’t give me my money back, but instead just lazily tell me to go to another store. KEY WORDS ARE LAZY ANS SHADY! I don;t like writing bad reviews, but this time around i have to… This Gamestop is horrible and I’m sad that i have given them any of my money.

I do not know what the heck is wrong with this place. But they either do not answer the phone during their business hours or they place you on hold for like 10 minutes and then drop you. Just for today, I was just dropped 4 times. The lazy bastards who work in there ought to be fired immediately if GameStop is not to see its customer service deteriorate in a free-​fall style. Do not plan to buy anything from this place unless I absolutely have to from now on.

Michael is one of the few remaining store managers since the new DM took over and I’m glad he’s still there. I pop into Gamestops a lot and I’ve seen some good managers dissapear, especially in this area, but Micheal is consistantly cool… I do miss popping into the «Skywest» San Leandro store, Union Landing, and The El Cerrito stores (I do a lot of driving for work) to see my other favorite game gurus, hopefully they are all on to bigger and better, as long as Mike is here though I still have a place to hang my hat.

REALLY happy with Michael (#233 009) who helped me find «Borderlands». I was looking for a co-​op game and couldn’t be happier with my purchase! Even my cat can’t get enough of the animation.
Michael rightly figured from the games I like (Call of Duty, GTA, Red Dead, etc.) that I would like this game AND love that all of the add-​ons (4 of them) are free with purchase of a new game (there were no used Borderlands available; Michael wasn’t trying to pull a fast one). I had all of ten minutes to find a game, buy it, and get to my dinner date. … I got to the restaurant first!
I browse GameStops regularly, but I really like this one in Berkeley and will probably purposely head back to this one before any other.
Thanks, Michael!

There are a lot of issues I have with EB/​Gamestop. I wont bring those up in this review though…
This place was clean, pretty well stocked and the sales people weren’t a hassle. The game I’ve been searching for that’s sold out everywhere else was here and for a fair price, too.
Only major complaint is the difficult parking.

Having a video game store within walking distance is a blessing and then not so much a blessing.
I tend to spend a lot more money on video games seeing as it’s on my way to just about everything.
The staff here is really helpful and interested in what you like so that they can make their own personal suggestions on new games to try out. They also keep an eye out on the titles you’re buying so that if they happen to have a cheaper used copy they’ll let you know so you can get the best deal possible.
This place always stocks the used games that I’ve been trying to find like puzzle quest and Tetris DS.
It’s rarely crowded and very well taken care of.