Blick Art Materials

Today I went to return two defective bound notebooks and had a terrible experience. Upon opening the notebooks, we found the pages falling out. Prior to using them my daughter decorated the covers and had written on a few pages before we found them literally falling apart in our hands. We called and spoke with Andrew who was very helpful and suggested we bring them in for a return.
So, in I go to return them. The cashier (7 813, did not get his name) told me they would not be able to give us a refund as the items were used. I explained to him we had spoke with Andrew but he said no. I showed him the defect by opening the notebook with many pages falling on the counter. Only upon me raising my voice commenting on how this policy (once you use it, it does not matter if it is defective) is unacceptable, did he relent and reluctantly issue me a gift card with the proviso «I will give you a refund this one time». I refused this proviso and made it clear he is not doing me a favor. Upon my receiving the gift card from him I said thank you and was met with his utter rudeness and sullen silence! ABYSMAL customer service!
Generally this store has very helpful employees. This guy has left me wanting to shop elsewhere.

I’ve been impressed with the quality of the service here and have been buying stuff from them for years. Bruno helped me and had excellent knowledge about everything.

Their online «match» policy is dishonest for a variety of reasons. We talked to two different reps who said conflicting things, and in the end bought the item on amazon.
1) they say they match the prices of
but the item was on their shelf for $ 30 and online on their site for $ 15– they discounted the price to $ 27 and said the difference is what it would cost in shipping and handling.
2) the first rep said they match Amazon but not 3^rd party sellers on Amazon. The second rep (cashier) said they don’t match Amazon at all.
3) you have to sign up with their card in order for them to match their online store
4) it’s kind of sneaky anyway to list retail price in store and then offer it cheaper at checkout only if you know to ask

I admit I’m not an artist, but this store seemed to have a great selection of very quality art supplies. Michaels and other «craft» stores have lowered their standards and only carry crap now. This store had everything on my list that Michaels didn’t have. Plus the staff was beyond nice and helpful. I would definitely shop here again!

I am not reviewing this as an artist or art student, but a community member. This is literally the closest place to buy things like glue sticks, crayons, glitter, and pom poms. The staff is always very nice, even though it is obvious that my purchases aren’t going toward any fine art project.
They also have a nice selection of notecards, pens, journals, and stationery. I’ve picked up gifts here regularly.
I wish their children’s art and craft supply section was bigger and less expensive. I get that’s not the target demographic for this store, but all future artists start out as kids! At any rate, it is a much better shopping experience than at Michaels.

Prices are high, but selection is pretty good — although they are not infrequently out of stuff I expected to find — I think I will start calling ahead to make sure my item is on the shelf. Customer service is decent.
Not the individual stores’ fault, but I have a beef with corporate advertising «we match our web price» and it takes reading fine print at another link that «web price» = price + shipping+sales tax so, as the store staff explained to me, there’s rarely any price change when you are purchasing in the store. Excuse me, corporate, but you’re charging the customer, who spent gas and time to get to your store, for delivery?!! I’m even more determined to take my business elsewhere unless absolutely necessary.

Who wants to shop at a store with rude, unhelpful staff?
Despite the selection and convenience, one unpleasant saleswoman left me unlikely to return.
On a recent visit, I needed help selecting an unfamiliar product. Store was pretty empty.
I asked woman at counter for help. She could barely be bothered — she was completely consumed by leafing through the pages of her magazine (!!) Gave me one-​word answers, then back to the magazine. Not once, but three or four times.
Who hires these people?
Good grief — and goodbye.

The supplies… fine…supplies.
Value…meh
Service…terrible.
We had a few items to return, with a receipt. The staff member acted like I was putting him out; dead silence, imploding with a hissy fit because he had to input extra numbers because items were purchased from another Blick store. Is it my fault they have an archaic system? Awful. We sat 15 minutes watching him input each item number manually. What shameful customer service.
I will not return to this Blick for future art supplies. Who needs attitude on a lovely Saturday morning? Seriously…

I been coming here for over 10 years and I never have a bad experience. No matter what new staff that is working there. The Customer Service is always exceptional. They’re always helpful and polite.
They acknowledge you right when you walk through the door and That’s what I love. Customer service should always be like that.
It’s also a plus that the store is always up to par and organized. I find what I need in a timely matter without getting overwhelmed. Five stars from me

I love Blick! Its my one stop shop for all things creative! They have everything… but my most favorite parts about Blick are
1. They have thee best Clearance section!
I’ve gotten super deals on whole wall displays ($ 11), metallic tattoos, photo albums, cool markers, & a bunch of other things!..& if you read my reviews you know I LIVE for a deal!
2. If you sign up for the frequent buyers program they will send you thee best coupons at least once a Month & it’s usually always 40% off ANY item!
I have to be careful coming here. because I can spend all day & all my money!
I HEART Blick!

Favorite art supply shop! Walking into this shop could inspire anyone to create art. So many possibilities and great quality supplies. There are a lot of little crafting kits for children as well which makes for great presents. I’m heading in soon for more fine tip markers ^_^

Looks like a great selection of things. However it would have been nice to know they were going to be closed Easter Sunday before I bussed half an hour…

Love this place! Great customer service if you get the right employee. I visited this morning for Copic markers and other art supplies. I prefer this larger store compared to the Oakland store which is always out of stock on items. SOME of the staff do seem uninterested in assisting customers. Shout out to Colby who helped me solve my Copic storage problem. Thanks Colby

Very bad inventory organization and unhelpful customer support! I bought a drafting table and a chair yesterday, costing me over $ 600. Opened up the boxes at home and they were portfolio bags/​folders and a stool. Entirely not what I paid for! Called the store and they put me on hold for 5 minutes and so i hung up. Called second time and the assistant manager just told me to bring them back to the store, and can’t offer me any discounts on the items. I told her that I live far away and she just said that she has to do that drive everyday. Not helpful at all! They don’t even see that I have to waste my time to fix their mistake!

12÷1÷2014 2PM
Went to Blick’s looking for Multiliner SP Pens. First went to another store, and to another Blick’s before finally finding the stuff here. Pretty decently priced and large variety. Super helpful employees who spent a good ten minutes trying to find what I needed.

Nice store and helpful friendly employees. Parking in this area can be a bitch and although there is a parking lot for this shopping center, the spaces are too narrow and a bit annoying.

I love the smell of charcoal pencils, the feel of vellum and the rich colors of oils. I totally appreciate a good Kolinsky sable brush and a spacious portfolio case. Blink Art is a place of great happiness and calm for me and I find that I need to limit the number of my visits for fear that they will think I am an art materials stalker.
I have always found Blick’s prices to be very reasonable, shelves are well stocked, and the staff helpful and courteous.

had a christmas art project to make and needed a variety of acrylic paints, brushes and finishes.
I’ve never been to this place so I decided to check it out.
they have a small parking lot shared with other businesses and for Saturday morning… it’s hard to get a spot.
the place was pretty organized. although I wish I spend more time doing art work, I’m not familiar with art products. luckily their areas were labeled so it wasn’t too hard for me to look around.
my big complain about this place is the lack of knowledge from their staff.
I came up to 2 guys and asked for items and neither one have a very good idea of the things in the store.
I felt like I was shopping in home depot where their employees do not know a thing about home improvement. disappointing.

Loves them!
I have never taken art in school until this summer, and I found myself making multiple trips there to get more supplies. I come from far away, so it was important that I got what I needed in each stop. Anthony was a hero in finding things I needed or telling when they would have them. Thanks guys, I enjoy my visit every time.

I love art supplies, so anywhere that has fun new stuff — I naturally love too.
I wanted to buy some labels or fancy paint pens to decorate bottles. I wanted to switch it up and try something different. I found these cool Martha Stewart labels and stationary products. I also bought some metallic paint pens, both were exactly what I needed and made the project look great.
Thank you to the staff for helping me find the things I needed based on my project.