Chow Bella Grooming

I was sucker to buy their groupon deal!!! Don’t do it everyone. I’m very particular about having my dog’s ear hair plucked, so I did asked them to do this when I was dropping my dog off. They call me back after 3 hours that my dog was ready to be picked up. When I got my dog back, ear hair was not plucked and overall finish was waaaaayyyy below average. If you want your dog to be look like shit, go to this groomer, because they f-​ing sucks.

Rudest place ever. They messed up my appointment in the morning and then told me to call later but line was busy. When I finally got through I had to leave a message. Noone returned my phone call. When I called back again they spoke to me in the rudest manner and claimed there was no message left.

Never again. Very disappointed. If there is 0 star, I would give 0.
Ear not cleaned, hair cut is rough.

My dog seemed to love his grooming experience and came back fresh and clean.
I was a little nervous about the air dryers after learning of a petco incident but everything was fine as the owner assured me that they only have cold dryers.
They did a nail clipping, ear cleaning and bathing.
They also tied a cute bandanna around his neck!
Great experience!

Never again. Received Groupon gift, $ 35 for large breed dog full grooming package. Usually paying $ 85 at another groomer, figured why not? Give a try… Another case of you get what you pay for… and to trust your instincts…
First, when calling for appt when told I had to wait a week, I told the woman (believe owner) that I really wanted sooner but if she was unable to get me in I will go to the usual groomer, groupon will keep, I’ll see you next time, no problem… I made it clear I was a new customer.
I was told, «no, that’s ok, bring him in Saturday May 30 at 10:30, my other little dogs will be leaving, I can do him then»…so that’s what I did. When I arrived, my dog immediately resisted (and this is a dog who happily goes to the vet AND other groomer), but I thought ok, tables were full, another dog waiting tied to the wall, he’s a little stressed, he’ll be ok.
Owner comes around counter when I show her pictures of him after last grooming, and how I wanted him cut, «oh ok», and she takes him. I am told 2 to 4 hours.
I call at 230 (he is now there 4 hours) and whoever answered the phone, after long pause when I mentioned my dog’s name, says that he is waiting to get his paws done. «He will be ready in 15 minutes».
So I get there after 3, and I got the feeling like I was being waited for. Don’t see my dog, so I called him and it was like he was shot from a cannon running to me, and he jumped on my legs, scratching me… like his nails weren’t trimmed. So I look, and realize I can’t tell his nails were cut. Then I realize he has tufts of hair sticking out of his paws, still attached. The owner came around and snipped some hair… trying to calm and hold him still as they again clip his nails, I see that under his neck and the ONE side of his head wasn’t shaped up at all. He was sheared like a sheep. I can see the lines where the buzzer ended. At that point, I tipped and left. And I am annoyed now that I did. At the time, it was pointed out that a young girl with facial piercings did the grooming, so I thought she is likely inexperienced, etc. OK…
When I got him home, really looking him over, got angry and immediately called back. Asking for the owner, the woman I showed the pics gets on the phone, and asks if I wanted to bring him back. I told her, I will never bring him back, and she lost a potential new customer. I told her when booking, if they were too busy to do a proper job, and give him the attention needed, I would be back when they could! The groupon would keep! I can understand a missed spot here and there, but this is by far the worst haircut I have ever seen. Long hair under the haunches, elbows still matted, hair under ears still full, one side of his butt shaved to the skin ~ one… terrible job. I told the owner, I could have done that myself. But better! Sooo… I need to have my usual groomer clean up the mess. She is worth every penny of her $ 85 fee. Never again! And I only gave 1 star because Unilocal can’t give zero.

Chow Bella is great, they have taken care of my dog Mia twice now since we adopted her. She comes home adorable and happy every time. She is not scared to go there, and always gets such great cut. And smells so nice! they can always get her in swiftly. No expensive, for $ 48 she gets cut, nails, bathed and trimmed. I don’t want to say that I make demands, but if I say short here, not so short here, they totally understand it. Will continue coming here as a happy customer.

I found this place driving down Wash Ave, and took my Maltese there to try it out. They did a great job, and i have gone back several times. I like that the room is open, you can see what is going on, no backroom with barking dogs, etc. Well priced, good value, people who care about the animals and doing a good job.