Chase Bank

Came in to get something notarized. Had to wait half an hour which is fine.
They can’t leave people they were helping to come over and notarized something that would have taken under a minute.
But I know that’s how it is at other banks so that’s understandable.
What’s not is you have to wait for someone to let you into the bathroom. Both the bank employees were assisting others.
When I asked one of them if they could let me in the bathroom, she said wait until I am done with my customer and I will let you in. There’s a code on the door and you have to «let me in». That’s what you do for children.
I say back down and she came over to let me in. And I said I’d rather get this notarized. She said there’s someone in front of you I need to help. And proceeded to help him and forgot all about my request.
So now I have to hold my bladder until she finishes with him. Pretty crappy service and manners if you ask me. I’ve been to much better Chase branches that serve their business customers with far better service.
But this place is closest to my office. Other locations at least the employees are nice and accommodating even if chase policies are not so.
The branch is brand new and has really awesome ATMs that you can specify 20s 50s 100s etc. So extra star there
The lady that finally helped me was very courteous, nice and apologetic for the wait. So 3^rd star.