Their pizza is okay, but not good enough to be treated like an idiot by the manager who was just plain rude to me. To his credit, he did call me back and to make an apology, which I accepted because I felt he was truly sorry and sincere. But I see that there are two reviews here and they are both about the rude manager. I would like to think this would be a teaching moment for him, but just not sure. So, buyer beware. There’s plenty a good pizza places that know how to treat customers well.
Jo B.
Classificação do local: 2 Olmsted Falls, OH
I like the pizza here, but the manager is rude. I have ordered on and off at this pizza place for years. The manager has pretty consistently called me ‘honey’. It has been irritating, but I said nothing until tonight. I called to clarify an order, and at the end of the call he said ‘thanks honey’ I asked him not to call me honey, and said that it was rude. Then he hung up on me. I called him immediately back and he denied that he was the person who had just hung up on me. As a paying customer I believe that customer service is important. This establishment has poor customer service.