The Home Depot

I am flabbergasted. My wife and I closed on our first house Friday! Knowing that The Home Depot is famously pet-​friendly my wife took our 12 week old puppy there on Saturday to pick up moving boxes, then back for tape :-) On Monday I took our puppy to pick up a push-​broom to clean out the garage. Tonight, we went back for an air conditioner. Shortly, after we entered the store Chris in the paint department, demonstrably exasperated, bluntly informed that «we don’t allow dogs here.» Knowing The Home Depot culture from past great experiences, I inquired if I could speak to the store manager. Rudely, Chris informed that he was the store manager. Three things I don’t like; 1) being spoken to with blatant disrespect, 2) being lied to, and 3) being taken for an idiot. I don’t know why he would lie about being the store manager when Frank’s picture is plastered at the front of the store. I did appreciate the cashier that followed us out, asked to pet our puppy, and informed that she frequently sees dogs at The Home Depot.
I know the economy is improving, but I’m trying to understand the rationale in breaking from the company culture. We called the Lowes across the street. They informed that they allow and love dogs :-) I guess I know where we’re buying today’s items, our fence for puppy, our DIY bookshelves for the office, tools to make said bookshelves, our landscaping, our lawn mower, our snowblower, and whatever else is needed that this house will throw at us. Thanks Lowes at:
1300 Mall Dr
Benton Harbor, MI 49 022
United States!

This Home Depot is almost as bad as their neighbor Lowes. Don’t come here if you expect great customer service! One of the WORST I’ve been in. Not one employee will greet you, besides the door greeter. Many of their cashiers wont even speak to you unless you greet them first! Ordering something? Oh you’re in for a treat!

Thoroughly upset with Home Depot. Looked all over for GE microwave/​convection. Home Depot was the only one that said they install in an RV. Well the installers got here & after they got the original one out they said they couldn’t finish because of the way it had to be installed. Both Lowes and Best buy told me that they couldn’t install in an RV. I will not trust Home Depot again. By the way, I did install it myself.

I have always had good results at this location. Being someone who does a lot of repair work I value fast convenient service. Here you have it.

I moved from Chicago and rented a furnished home in Sawyer so all of my tools are in storage with the rest of my life, I bought a fire pit here recently, wasn’t going to be able to get the fire pit because I was not willing to buy new tools to assemble it, when I already own them (probably not enough patience to assemble something like this anyway), then came Ryan to the rescue! He works in the garden center and while he was a bit busy, he assembled it between other things going on, major shout-​out to Ryan, thank you! And the fire pit was a reasonable price and I love it, yay!