We Wash It Laundry Services

This business is awesome! I used them for the first time recently and I will continue to weekly. The request for them to come out was simple, easy and quick. The gentleman arrived on time (actually early due to the 30 min open/​ended window) and swiftly got the laundry and left. When returned the clothing was neatly folded (literally, if it could fold it was folded) and everything was there, Laundry is my least favorite thing to do and I thank God (and the business owner) for this company! See you next week!

I used this service for more than a year, but they lost my socks on three separate occasions, and the last time I used them the clothes were returned smelling awful.
When I reached out about having my prepaid laundry package refunded they dodged/​ignored my emails for months, until I was finally told that they had «no logs complaints of wet or missing socks» and that their policy was no refunds, so I was out of luck.
I understand that their policy is no refunds, but it certainly isn’t good customer service practice to keep a customer’s money without providing them with a service, or providing them with one that is so bad that they don’t want to be a customer anymore.
Definitely avoid, there are cheaper alternatives that provide better service.