Foot & Ankle Center

Great staff, doctors are the best! My son has an ingrown toe nail issue for sometime now. They always get him in right away and take care of the problem

If I could give Dr. Hetelson negative stars I would. I had to take my daughter for a simple ingrown toenail to get removed. Never having encountered this before I just went where my insurance was accepted. We enter the office and the office staff was very nice. We were taken back to the room and I told them the background of my daughter and the assistant was very understanding. She lets us know the Dr will be in with us shortly. In comes Dr. Allen Hetelson never even says hello no shaking of the hands no how are you nothing. Ok maybe he’s having a bad day. I let it go, he looks at my 14yr old and says what’s the issue? She tells him her toe hurts I explain this has been going back and fourth for a couple months he looks at it and says ok I’ll take the portion of the nail out and see if it grows back. Ok I tell him she is very scared and passes out very easy and can’t stand needles. Oh by the way the toe was very infected. I brought her head phones so she could listen to music to keep her mind off what’s going on. Dr. Hetelson tells me «mom sit down don’t stand next to her she needs to focus in me» excuse me I’m her mom I know what she needs. Anyway against my better judgement I sit down and think ok he’s the doctor. He would not allow my daughter to listen to her head phones or close her eyes. HELLO I JUST TOLD YOU SHE CANT LOOK. My daughter begins to cry he says «what are you crying for?» She says «because I’m scared» his response «crying will do nothing but give me a bad reputation so stop it.» He jams the needle in her toe she passes out like I said she would had to use smelling salts to get her up. She comes too a little bit then passes out again. He walks out of the room tells the nurse to take care of it and let him know when he can do the procedure. Finally gets it done after an hour of being in the office for a «simple procedure» Then Mr. Therapist lectures her on how to breath on overcome the feeling of passing out. How about being a little more sensitive on how your patients handle things and not so stuck on your reputation. I would never recommend any person going to this Dr. He has zero bedside manner and is so stuck on himself it’s gagging. I would remortgage my house and go somewhere else and pay out of pocket before I ever went back!!!