Kennedy Plumbing and Heating Service

I had Greg come in to move shower plumbing during a remodel and that was good.
During the job we discussed having him install a new shower pan and moving the floor drain. I waited and waited for the quote, called over and over only to finally get a quote for a size that wouldn’t work. I took it upon myself to remeasure and find a source for something that would work and then forwarded the info. After receiving the bid I asked when he could do the install and knowing the supplies were coming from HD I gave him the locations that had the products in stock (thinking I was helping him out). His response was «well go buy them then» and nothing else. A week passed and I heard nothing, thinking that the last response was a joke I texted asking what was up? He responded «you were going to buy the supplies and call me» ??? WHAT, the supplies were included in the bid? My response explained that I was letting him know the locations that had the parts in stock and I was only trying to help to speed things along, after that nothing and I haven’t heard anything since.
All of this started Thanksgiving week and it is now January 18^th.
I was motivated to use him due to a barter exchange but now that we are pushing 2 months I’ve given up. I understand that sometimes cash customers get better treatment then barter but this is insane. My old company and the company I work for now always treats (ed) every client the same cash or barter… In the middle of December Greg came into the store where I work and special ordered products on barter. He received great service and even though they were special order items everything has been delivered and installed, unlike my shower pad that is sitting at HD.
This bad service may be due to the barter, maybe he’s not really interested in accepting more barter dollars? If that is the case he should have told me from the beginning instead of dragging me along. Cash is king, and he might be great if your paying with cash.
One last thought, the store I work in didn’t ask him to buy the supplies for his barter purchase, we ordered everything and delivered as if he was a cash customer…