Jack In the Box

Tried to pay using NFC and they had no idea how to take the payment even though it was advertised on their window. Wasn’t able to get our food

Maybe instead of talking to each other behind the counter about work drama, you should listen to the customer when ordering to get it right. Oh and maybe not take 15 min for 2 fries that were the wrong type.

I ordered a breakfast burrito and a coffee. It took 20 minutes for me to receive my order. When I mentioned to the manager how long it took she looked directly at me then turned her head and kept working on other orders. She said nothing. No acknowledgement. I will never buy another item from this location.

The worst customer service EVER! The lady taking the order heard we wrong and at the end decided to blame me for it. When i was trying to correct her politely, she decided to call in the manager. JUNK IN THE BOX is what one can expect here.

Food sucks, nobody speaks English and they want a $ 15/​h raise!!! How about you get 10 orders in a row correct and maybe then. EVERY TIME I come here they mess up my order!!! The lobby is disgusting and the attitudes of the ones who do speak english are terrible. And they’re attached to a gas station but close the lobby at 9 – 10 which sucks for people who have large vehicles that don’t fit in the drive thru. A McDonald’s would be better here!!!

This is a terrible jack in the box. Person ordering got our order all wrong, which is fine, but when I went up to get it fixed the worker just argued with me. All other customers were complaining about the service as well! Never stopping here again!

My letter to Jack:
I think the new (to me) method of taking a customer’s name, for counter orders, is pretty dumb. I prefer the old number way. I know Starbucks does it, but it doesn’t make anyone feel special there either; it just wastes time.
Of the customers served while I was waiting, there seemed to be confusion about the name in about 1 of 3. My name always comes out «Jerry», for instance. This doesn’t make me feel particularly special. Next time I will tell them my name is «eightyfive».
Please consider not emulating Starbucks in any respect, and going back to the number system.
—-
Anyway it’s still Jack in the Box, and they still have those rad crappy fried tacos. Service at this location was good. Would return again to spend $ 2.00 on crappy tacos.

Since i work around the area i often come here to eat something while i wait for my bf. But everytime i come here there is hella flies flying around either chillin on my food where i gotta keep swatting away or just hella flying around. I would hate to walk to carls jr after a long day at work for after work snack just to avoid flies.

This Jack In the Box is a good stopping point on the way up and down to Sacramento. It is easy to find off the freeway and it is close/​connected to the gas station.
I stopped in this time to order a salad. I wasn’t feeling the hamburgers at the time.
The salad was an ok size, about the same price with other fast food joints, and was fresh. Sometimes I run into places where you can tell the lettuce is not fresh but not this time.
The cashier was nice to explain the 3 types of salads they offered. It was easy to pay with credit card and quick to get the food.

Encountered no problem here when I visited. I only stopped here because I was really hungry. I was coming from San Jose to St. Helena and it was convenient.
The wait line was less than 3 minutes and my order was in right away. Waited about a couple more minutes and my food was prepared. Everything was in there and the staff was pretty friendly.

The only Jack in Box in Benicia and the employees are really customer service oriented. Went yesterday 6÷13÷15, me wife and baby, and it was a great experience. Ordered 2 black pepper burgers, (it was great) and we had two tacos each. The cashier was new, and extremely nice, she was having a few problems entering our order but the rest of staff rallied to teach her how to enter order. EVEN THE COOK CAME TO MAKE SURE. This is a great group of people who made every effort to satisfy us. This is the best Jack in the Box for miles. Thanks Jack for hiring such a great staff.

Late night coffee and a clean area, long lines, very festive and nice. They are always smiling, and the food is hot. I have to say great job Jack in the Box management for making it a friendly place. A connected well priced gas station off the fwy and pit stop I will always make if I am hungry!

Note: I like Jack in the Box for what it is, but this review is for this specific one.
Slowest Jack in the Box you will ever encounter. Both times I’ve gone here the wait was at least 25 – 30 minutes even though it’s not that crowded.
They really have to look real hard at what the root of the problem is. It’s at a gas stop to Sacramento and a lot of people don’t have that time.

12 minutes wait for 4 breakfast croissants was a tad ridiculous!!! Cashier offered a free cheesecake or chocolate cake after I asked if I have been waiting that long. I declined her kind offer.
Jack in the Box has never really been one of the fastest fast food chains out there.

Holy sht! How can you fuk up so bad! Go somewhere else. 2 different people checked my order before handing it to us and the still messed up. …

This is the best jack in the box customer service I’ve ever seen. They are on top of their game! They make sure to come out looking for you when your food is ready (I guess cause they share the building with a gas station) and I think that’s a good thing although some customer should be a little more considerate and wait for their food, but totally appreciated cause that means our food is still piping hot! Thanks Justin! Also our clerk today was Wanetta she is such a sweety, I was kind of indecisive of what to order, but she was so kind and patient enough to wait thanks Wanetta! Also the place is always clean thanks to that one guy, sorry didn’t get your name I was too embarrassed cause I thought you were my husband while I was talking to you and closing my soda lid at the same time. Well next time I’m in town and feeling for the munchies I’ll stop by!

Finally found it… Been looking for the late night munchie meal and found it at this location. Had the stacked grilled cheeseburger which was amazing. What this is is a complete grilled cheese sandwich used as the top bun of a cheeseburger…
If you’re thinking «Amazing!» — you would be correct. It was awesome, plus you get a medium «halfsies“‘ fries (which is half regular fries, and and half curly fries), 2 tacos, and a medium soft drink, all for $ 6! So not only an amazing sandwich, great fries, always great tacos, plus a great deal.
Definitely going to hit this up up again. The late night munchie meals are only offered between 9P-​3A I believe.
But, if you’re trying to lose weight or be on a diet, this is probably not the way to go…

I stop here on my way to the dog park usually and I’ve been here lots of times. It’s very clean and there’s a pretty good little all purpose store attached to it that is also very clean and well organized as well as well stocked. I really like that store right? Maybe I should review the store… hmm okay well anyhoo. I love that Jack (in the box) will give you breakfast anytime… I don’t usually get breakfast anytime except breakfast time but I find it comforting somehow that the HAVE it. I know… it’s complicated.
I am dedicating my review today to the server who sold me my salad, 2 taco’s, drink and 2 burgers for my puppies. That girl was friendly and she was helpful very very nice to have someone who is working WITH you when you are spending your money there. She’s a blonde and she is new there I think. A huge THANK YOU goes out to her and you should visit there just so you can have the pleasant experience of having someone really nice take your money. The food at Jack (in the box) is pretty okay too, LURVE the shakes, too. THEY HAVE A PINA COLADA smoothie… which she said is GOOD and which I will be getting next time.

I only stopped here as it was one of my many «pit stop and food runs» on my way from Sacremento to San Jose.
The place is attached to a larger gas station convenience store. The staff was very helpful, and as fast food goes, JitB is only ok. Nothing to write home about. Ended up with a chicken sandwich and curly fries, which were only ok. I miss Checker’s fries already.
But considering there isn’t much in the terms of quick food items, if you need something, I suggest stopping in here.

One of our pit stops on our way to Monterey. This location shares the building with Chevron’s little mini mart.
We were in and out relatively quickly considering the amount of travelers’ who were also here to get a bite to eat and get on the road. It’s super nice and clean and so were the restrooms!