Chase’s Carpet & Blinds, Inc.

I highly recommend Chase Carpet and Blinds. I’ve used them many times over the last 10 years. Everything from new Hunter Douglas shutter installation to blind cleaning and repair and carpet cleaning. They’re professional, on time and affordable.

Please beware of this company. My family had them «clean» their carpets a while back, and it turned into a complete nightmare. The first tech they sent out left the carpets VERY wet, and we smelled an awful moldy smell after a couple of days. When we called Chase back, we told them the carpets still were not dry and now had developed mold. We were a bit afraid, knowing the health risks of having mold in a house.
Chase came back out to try and remedy the problem, and ended up making the problem WORSE by AGAIN not sucking all the water out of the carpets! Their solution at this point: DRYERS.
This has been literally THEE WORST carpet cleaner experience of my lifetime. They ruined our carpets, they couldn’t fix what they had done, and they made no offer of replacement. NEVER AGAIN. Horrible company.

I am so pleased with this service. Ted couldn’t get any nicer or helpful. Just wonderful service. I even grabbed an extra business card for my neighbor!
Thanks again!

We had a number of inoperative Hunter-​Douglas electric blinds and I was told that Hunter-​Douglas no longer provides parts for our 15 year old blinds. I was then referred to Chase’s by a realtor acquaintence and made an appointment. Ted Ball, Chase’s expert on blinds, came to our house and fixed all of our defective blinds, except one with a bad motor (which H-​D no longer manufactures). The repairs were complex and, in several instances, Ted had to create solutions using cannibalized parts and new parts to replace no-​longer available parts. He was amazing, to say the least.
Ted arrived early for our appointment, was extremely knowledgeble, had every imaginable tool and part, was personable, worked quickly, even when inventing solutions, and respected our property while performing his work.
If you need to talk with someone about blinds, Ted Ball is THE person and Chase’s is The place.

We have electric Hunter-​Douglas blinds in our house and after 14 years the line in one died causing the blind to hang strangely and not operate appropriately. After googling/​searching, my husband talked with Chase’s and arranged an appointment with Ted (?).
We had this happen to another blind a couple of years ago, but couldn’t find the business contact — possibly no longer in business. The process took about a month. Someone came out, removed the blind, shipped it to H-​D, returned, scheduled reinstall, blah, blah blah. It took forever.
When Ted arrived, he immediately saw the problem and offered to fix it right then and there. What?! A skilled, knowledgeable person able to fix something quickly. Not possible. But that is exactly what he did. I asked him to check the rest of our blinds and he identified three others that were on their last legs. So I asked him to replace their cords as well.
That was weeks ago, and everything is running perfectly.
Ted was pleasant, knowledgeable, efficient, and quick. I would HIGHLY recommend Chase’s.

Awesome service. Shutters were broken, we expected a long time to repair and/​or build a new one. Servicer showed up, fixed the broken shutter and went around the house and fixed all the little plastic clips broken on the other blinds. Done in an hour or so. Way better experience than what we’d expected.

Chase just finished repairing two blinds in our home in Napa. First, I have to say he was very proffesional and easy to work with. By having our blinds repaired we saved a few hundred dollars, easy. No one in Napa repairs blinds, so grateful to the blind business in Napa for the referal. Highly recommend!

This review is for the fellow who repairs the blinds. This is the second occasion we had them come out to repair blinds where the strings had worn out. The guy was able to ‘restring’ them and make them like new. He came on time, is always friendly, was able to give me tips on the care and cleaning of my window coverings. They charge a fair price, $ 85 to restring a large, vertical blind that covers our sliding doors. A lot cheaper than buying a new one!

This is a wonderful, family run, honest, reliable, old fashioned, small business. This is who you feel good about giving money to. They come in, do an amazing job, charge fair prices and are incredibly nice on top of it all!
I hired them, years ago, to clean my blinds. They did a fantastic job! I didn’t even know you could submerge blinds, restring them and make them like new! Way cheaper than new ones!
I have since moved and my neighbors just completed two years of construction. What a mess! They jack hammered up a huge cement driveway outside of my windows… (I wasn’t home and the windows were open!)
so… I hired Chase’s to do the blinds, my wall to wall, beige carpeting and my sofas and chairs. I really thought it would ALL have to be replaced because of the dirt. They not only got the dirt out of everything, they honestly made it all look brand new.
Chris, the carpet and upholstery guy was so sweet… he took nearly 2 hours just to do my sofa! He worked for HOURS to get the dirt out of my carpeting. It looks amazing!
I have hired the big chain guys… it was useless…
I promise you, you will never hire anyone else again. These guys are really wonderful. You will be sending your friends and family to them.