Woof Neighborhood Dog Wash & Grooming

Woof is a good dog wash and grooming. They are really good about answering the phone and are very accommodating in scheduling the appointment. I think the only reason I wouldn’t make it 5 stars is because for them to be quick and accommodating to their clients, they do a quick job in grooming and may be more shearing the dog then grooming. My dog usually would take 2 – 3 hours to groom, and at Woof — it takes less than an hour. It works for me but if you want a fancy groom, you may have to request it first. I really love this place and will continue to go.

I love Woof! My Berner Zoie and I have been visiting Woof every 3 weeks for a year to keep her clean and shedding less. I always feel guilty about leaving the tub completely covered in black fur, but the staff always says it’s no big deal and alleviates my guilt. I am a fan of the variety of stocked items for grooming my dog, from shampoos and conditioner to towels and nail clippers. The dryers are tubside, and I always love how soft and fluffy Zoie is after our visits to Woof. I can’t do that at home! The staff is fantastic, the place is clean, the amenities are easy to use, and my dog looks great afterward; I have no complaints and recommend Woof to everyone who would like a quality place to wash their dog without wreaking havoc upon their own home.

I had an appointment scheduled with Angie, the groomer promoted by this business. Angie was disoriented, barely able to walk or talk, and insistent I put my dog into a tub. The tubs are re-​furbished or made to look like an old-​fashioned claw foot tub. One of them is cut out to allow dogs to get into them alone, the others are built up and require you to lift your dog into the tub. My dog is 70#‘s, so needed to climb in… he would have none of it. Angie slipped a rubber hose like collar over his head, and while I went for a biscuit, she was hauling him into the tub. He was choking and gagging, though she insisted he was fine. I insisted she loosen the collar, she sprayed him twice with the water, and I told her we were out of there, and to get out of the way.
I called the shop about noon, the woman that answered told me the owner was not in… when I explained the situation, she informed me that Angie no longer worked there, and they would have a replacement hired within 2 weeks. No thank you… I don’t trust them to hire correctly, and will not be going back. I have used self serve dog washes before, and utilized their grooming services… this place has cutsie tubs that are not dog friendly, and a staff that is unreliable.

:((((I recently moved here from out of state and was excited to try this place out, as my dog was in desperate need of a bath and haircut. I have a Cavalier King Charles and have him groomed about every 6 – 8 weeks. I also used to be a groomer myself but temporarily stopped grooming my own dog since I had my daughter. Well, I reeeeally hate to leave a negative review but I’d hate for somebody else to have paid so much and not like what they got. I gave pretty clear instructions and the groomer even called me to go over them one more time, I did tell her to use her own best judgement (as I have said times before with other groomers) and do whatever she thinks looks best… Well, his haircut came out super choppy (this is why I told her that I usually do a #1 in reverse to keep it from looking choppy [groomer talk]) nothing was blended and it was just all around not pleasant. I am so sorry to leave such a poor review, I feel guilty, I really do, but I had to. So sorry! :(

We stopped here after 3 days of hiking with our pup. The guy working was super nice and helpful and the shop was clean and well stocked for washing your dog. Shampoo, conditioner, knobby rubber brushes, towels, dryers and even ear wash are included in the price. Definitely worth it to save having to clean loads of hair out of the tub of our rental house. We’ll stop by again on our next trip to Bend!