Chevrolet Cadillac of Bend

I stopped by to ask about doing a drop-​in oil change and was told the wait would be an hour and a half. They suggested I make an appointment for the following week instead of dropping in, so I agreed. At the scheduled appointment, it took them 2 hours (!) to change the oil. I specifically told them they didn’t need to rotate the tires because I’d be getting the snow tires off the following week — they didn’t listen and did it anyway. My partner also had a bad experience when he took his Trailblazer in for diagnostics.

I didn’t buy a car I used their body shop for my Honda and they were amazing. I was in an accident so when I pulled up late on a Friday afternoon they just went to work. It wasn’t a horrible accident but one fender was sticking out and they pushed it back in, cleaned off as much rubber and paint as they could, pulled a few dents, got my doors to open without popping… Generally got me road worthy even if it wasn’t pretty yet. All for free. They gave me a free estimate to actually repair everything that was very reasonable. I was treated with respect the entire time. Great people, love them. Hope I don’t have more body work to do but if I do I will absolutely go back to them first thing.

I have bought a few cars from bend Chevy now and my sales person, victor was very helpful and made it easy and enjoyable!

Awesome experience with Lithia Chevrolet. This was my first car buying experience in Central Oregon, I had bought cars in Corvallis in the past and didn’t know much about dealers in this area. I was glad I got to work with Vic, he was friendly, easy to contact whenever i had questions and his focus was on me getting the car I wanted even though I was asking for a lot for as little as possible. The car hadn’t been fully serviced yet so Vic got me another SUV to use until the one I was buying was ready. Awesome service overall, friendly and not pushy which was reassuring. I’ll be back for future cars.

My first service visit (oil change, etc) for my new Silverado went very well. I got more than I planned and everything went very smooth. Great people. Plus, playoff baseball in the waiting room.

I had already made my mind up too buy a truck out of town do to the fact the I have had bad luck trying do business with my local gm dealers in the past. (prior to Lithia coming to town) I stopped in to Lithia Chevrolet just to reassure myself that they would’nt be willing to come to a price that would work for me. We were greeted by Brian who was super knowledgeable about the trucks we were interested in. We explained our situation and what we wanted in a truck (which was very specific and not on there lot) He assured us that they could easily find my truck at another dealer and get it within our price range. I was skeptical but decided to go in and see what they could do. Within 15 minutes they found a truck that matched my criteria. With zero hassle we quickly agreed to a price. Within 10 more minutes Rick the finance guy had us a great loan and we were signing papers. We were amazed at how smooth the process was. Brian went above and beyond both before, and especially after the sale! We will definetlly go back for our next vehicle purchase.

I recently Purchased a 2013 Chevrolet Tahoe from Evan Livsey, I Highly recommend him for your auto buying needs. It was a seamless auto buying experience and I felt no pressure. I feel confident about my decision and highly recommend Chevrolet of bend and Evan. Great Service!

I purchased a Chevy silverado 1500. Lance was awesome to work with. Being a single girl shopping for a car can be very intimidating, but Lance was great. I feel like we formed a great friendship and he made my truck buying experience very comfortable. He was really concerned with what I needed and we found exactly what I wanted. I would definitely come back to see Lance and refer anyone I know who is shopping for a car to Lance.

Zizi was our sales representative and until the end of the purchase process, we did not have a clue that she had only been on the sales team for a little over a month. She was extremely knowledgable, professional, honest and friendly. Zizi provided us with all the time we needed to acquaint ourselves with the SRX and answered all our questions. If there was anything she wasn’t sure of, instead of making assumptions, she would go to whomever she knew would have the appropriate answer to be sure the information she was providing us was accurate. Chevrolet of Bend is lucky to have someone like Zizi on their team. She will be a true asset to the GM Corporation.
Eric the Business Mgr was very helpful in finding the right financial plan for us. He was totally non-​pressure which was very appreciated. With nearly all the paperwork pre-​done via computer etc., the time spent to handle all the necessary documents (title, DMV, application etc), was extremely short in duration compared to other previous experiences we have endured in the past. For the financial transaction to be so quick and easy, this part of the process was truly painless and therefore we give the entire purchase experience the highest mark!
Thank you for retaining such a quality staff whose primary goal is customer satisfaction.

I forgot to mention in the previous post that when my wife went back to the dealership to pick up our new tags, she complained about all the problems we have been having with the car and they suggested that we can trade it in for another car!!! This is just after 2 months after buying the car.

These guys are great. I drove my brand new Chevy Volt to Bend from Seattle and needed to recharge. These guys set me up and shuttled me to the downtown area I wanted to go. I shopped the afternoon away while my car charged!