Custom Draperies By Lydia

I ordered custom interior shutters from Custom Draperies by Lydia, who in turn ordered them through manufacturer, Metro Blind in Shade. I placed my order in mid-​June 2010. As of September 18, 2010, only three pieces from my order (less than half of what I ordered) have been installed and delivered.
The list of issues with this order. is long: there were production problems, a lost/​misplaced order, and, finally, an inability by the manufacturer to expedite the delivery of my shutters due to rain and the Labor Day weekend.
Two times I’ve been contacted by Custom Draperies by Lydia’s supplier (Metro Blind and Shade) to confirm installation only to find out 24 hours before the scheduled installation that the complete shutter order is STILL not ready. Obviously the supplier used by Custom Draperies by Lydia is lacking in quality control as this was noticed after I was told that everything was ready to be installed this week.
I have spent several thousand dollars on these custom shutters and this has been, by far, the worst service I’ve ever received from any company in any industry.
Case in point: two days ago I was contacted by «Jay» @ Metro Blind and Shade (Custom Draperies by Lydia’s supplier) and informed that there was a mis-​match in the paint color on my shutters and that they were working to get the issue resolved and would be back in touch ASAP to reschedule the installation. 48 hours have gone by without a word from either Metro Blind and Shade or their local agent, Custom Draperies by Lydia.
I will never, ever do business with either firm again and I will never recommend Custom Draperies by Lydia or their supplier (Metro Blind and Shade) to any family, friends or colleges.