Tony Vain Investigations

Friendly service but the service itself could be much much better. I went here to have my live scan fingerprints done. To my disappointment, my prints were rejected by the FBI because «the quality of the characteristics were too low to be used». It’s a waste of my time to have them done again, plus having a rolling fee. Please, go somewhere else if you need your fingerprints done.

I had two LiveScans done here. One went fine, the other didn’t. I asked the DMV why it didn’t go through, and they said that the LiveScan «type of application» was entered incorrectly.
After finding out that the LiveScan operator had caused my app not to go through, I asked if they might do it again, for free, since they were at fault. He told me, «I only filled in what you told me to. If it didn’t go through, it’s not because of something I did.» They would not give me a refund or another LiveScan.
I thought maybe I was unreasonable. I left there honestly not knowing whether it was my fault or not. However, when I went to another company and told them what had happened, they said I didn’t do anything wrong. The LiveScan operator entered the wrong type of application. And here’s where it was most definitely his fault: «LiveScan operators should check to make certain that the mail code on the LiveScan form matches the mail code on the LiveScan in the computer.» This is what the operator at the second place told me. It makes perfect sense, and it went fine at this other place.
You might think that I should give one star for something like this, but really, although I think that my operator was unreasonable about this, he was never mean about it. He was very willing to communicate with me, and I appreciated that.
Also, I know that this company does a variety of things, and LiveScans are just one of them. I imagine that this company is great at many of the things they do, but I would not recommend going to them for a LiveScan.

I hired Tony Vain to serve the father of my kids, a deadbeat dad who refuses to pay child support and who doesn’t show up for his custodial time. Deadbeat Dad easily eluded the first process server for months, forcing a re-​issuance of the contempt papers and another hearing…
Well, I took a chance on Tony Vain, and WOW, what a difference! Tony is a true professional — and he accomplished service on Deadbeat Dad in less than a day.
Tony Vain is smart, patient and aggressive… and an excellent communicator… You know he is working on your behalf. I would definitely recommend Tony Vain Investigations Inc. Amazing!