Manor Association

I have been renting a condo that is under the Manor Assoc. umbrella of management. While renting, my license plate expired and stolen on the property. While I did not have a back plate, the association looked up my license plate while parked in my private spot to then notify me with a car tag stating that the registration is expired. This is fine, thank you for letting me know, without letting me know you are looking up my personal information.
The next couple days, I went and got the car’s registration after getting my plate back, updated and smog’d and all of that. I then got another couple tags saying it is still expired. Well, it was not, but they did not bother to look it up again.
That Monday, I had to move my car off the street due to street sweeping, and parked in the guest spot. I know this was my bad. Moving the car on Monday, and not being notified that I was in the wrong (people park in these spots nightly, and 1 car never moved from a guest spot), the association towed my car.
I was not notified it would be towed, not notified parking in a guest spot will get me towed, nor given notice by law that it has been towed or any other combination that would justify the tow. Mind you, the other cars parking in the guest spots were not towed.
Their customer service was to give no explanation as to their justifications, and to tell me to go thru my landlord to talk to their ‘customer service’ center. Their canned responses ensued to give no help to either the landlord or myself.
— — To my landlord — — –
A kind reminder that any requests, including disputes etc., from tenants should be directed to you as the homeowner of record, should you then require any action i.e. work order etc., you can contact our office for action (emergency responses exempt of course). This allows you as the homeowner to have the opportunity to contact your own vendors etc, for non-​emergent matters related specifically to the interior of your unit. Thank you!
— — To my landlord — — –
Yet another completely useless conglomerate taking advantage of HOA fees with no human element when it comes to any interaction. I will make sure to never do business with this company when looking for a new residence in the future.

A positive experience and it must be shared! I am the selling agent for a condominium at Promontory Point, which is managed by the Manor Association. As a Realtor of 35+ years, I have encountered a spectrum of service from other homeowners associations and not always positive. However, the gracious and expedient cooperation and service I have received from April Sima (Escrow Coordinator/​Community Administrator) and Jennifer (Front Desk) renews by belief in others sharing a high work ethic and a high level of humanity.