Joy Cleaners & Tailors

Had I reviewed them in 2005 I would have given 5 stars. Now after a bizarre runaround that could have been a Seinfeld episode I rate them a 1.
The reason is pure and simple, customer service, communication and disrespect. Previously I have had used them to replace a broken zipper on a sofa cushion. Years later I needed it done again. I drop it off and was told sure next tuesday, i drive by to get it and it isn’t done, I am told he decided not to and I should by a new one. I explain that I just need it repaired (opposed to changing the zipper since he was refusing to do it), he said 2 weeks, okay at the 2 week mark he says come back on the weekend. Okay i come back on the Monday, wife tells me after speaking to him in the back it isn’t done. Still, need more time. Nope. Owner won’t come out to talk with me (8 year customer) and can’t keep his own self imposed deadlines multiple times. All set. Won’t be back.