A-1 Self Storage

Great customer service, I hope A-​1 appreciates their staff because they make a huge difference.

JP and Antonio are amazing! Their expertise and customer oriented demeanor make this storage facility a breeze to get in and out of and to feel welcome. I would definitely recommend to others who are looking for a quick and easy transition for their storage needs. A++

My daughter and I went to rent a storage unit. The person who helped us, Antonio, was extremely helpful. We looked at many units before deciding on the one we got and Antonio made sure we would have a dolly over memorial weekend. Great place.

This location was very handy to our location and has a clean appearance both inside and out. Antonio was very pleasant to work with while we signed up for our storage unit. I chose this storage facility based on reviews and was not disappointed at all. Thank you Antonio for taking care of things for us. We appreciate it.

Couldnt have asked for better customer service! JP went out of his way to help us get our unit set up. Place is clean, friendly and super easy to access.

I cannot recommend this facility enough for storage. JP and Tony are beyond helpful and courteous, they make sure that you are well taken care of and that all your questions are answered. The area inside and out are always clean. Never felt unsafe or not secure.
All of the elevators and flat beds were well maintained. Thanks for the great service. :)

Hours are convenient. Staff are helpful and courteous. Facility is very clean and secure. I was very happy with the service.

It’s clean, safe and secure. This newer facility housed our merchandise for 8 years. JP and the staff have been very reasonable to deal with. They have been most accommodating when needing questions answered and things to be done. I would highly recommend them to all my friends and colleagues. They are the cleanest, too.
Thanks, JP and staff for making our storage experience a happy one!

Had some stuff in storage for a couple months. I liked that the place was newer and much cleaner than other places I visited. Front desk staff was always helpful and I felt like my stuff was safe because of all the cameras everywhere. Only small gripe was the big elevator would get busy on weekends, so you had to wait a bit. Check their website for first month free deal.

Had used their facility for 3 months as we left the Bay Area and then returned. We took a 5×5 unit. First thing I noticed was that it was really really clean. As the first month was free, I got a really good deal with the price as well. The entire process of signing and acquiring the unit was hassle free and took all of 30 minutes from the time we parked our car and the time we placed our first box inside. They also offered us insurance at a very good price.
3 months later, when we opened the unit and started taking our boxes out, NOT a speck of dust or any other damage whatsoever.
Would definitely use them again if required. Highly recommended.
PS: Automatic lighting is an added advantage ;-)

We just recently move here and I am so glad that it’s close to my work. The price is reasonable and Antonio and PJ rocks!!! They gave me a low down about what’s what and what are the rules. They gave me the copies of everything I signed and that is awesome. Simple rules and easy to understand of what is allowed and what is not. The access code is easy to remember and no fuss about parking. The only thing is that I wish the old tenant would clean out our unit better. I guess that they had a mice issues when someone brought in rice to store in the units but they seem to nip it in the butt real quick. And the price is really reasonable and I glad I don’t have to go and sell my kidney to store my crap in here… hahaha just joking. Well… thanks guys and hoping that we will have a beautiful partnership together.;)

Do NOT follow the internet guidance that tells you U-​haul is located here if your goal is to buy boxes. It is not. I made that mistake today solely to go buy packing materials and instead bought them from A-​1. The pricing there is a disaster. It’s fake, because the prices posted only apply if you buy 10 or more. And every items costs twice as much as it does down at u-​haul. I regret going in an buying boxes. Also they messed up at checkout and didn’t apply the price that does apply when you do buy 10 or more. Just go to Uhaul to buy your boxes.

Best in the business!!!
Staff is amazingly helpful and don’t stop short of perfection customer service.

I enjoyed storing at this location. It was very clean inside and out. The 10 pm access hours helped make the arduous process of moving into my new apartment a smooth and easy experience. The gentlemen in the office are great. James has been extremely helpful and kind to my husband and I. Service here is second to none. If I ever need storage again, I will be a returning customer. Highly recommended.

First off, the staff is awesome. They really went out of their way to make sure I got the best deal when I moved in. I’m moving out soon and they took me off of autopay and pro rated my rent. Always very friendly and willing to help out.
Secondly its very clean all around the bathrooms pretty nice and it’s a very secure building. They use automatic lighting and even though there is no light bulb inside of a unit there is plenty of hallway light to illuminate.
The rent is about what you pay everywhere else.
Overall a trouble-​free and clean experience.

Clean, easy to rent with great access. Discount on boxes and generally very helpful in finding a good unit and fit. Pleased with the service thus far.

Very impressed. The facility is clean, well lit, and provides excellent customer service. JP opened my account initially and has helped me on a number of occasions since, always going above and beyond. He has a winning personality and is never too busy to answer my questions.

Good facilities — clean, convenient, reasonably well lit, good music playing in the background, plenty of carts available, seems secure. Excellent service by staff — friendly, helpful, available. They have deals going on throughout the year. Good pricing compared to other facilities around. My experience has been good here; I’d recommend this place.

James, who works at the front desk, is another reason why I will miss this place. I enjoyed talking with him, and his friendly personality I will miss. He cares about the customers, and you can feel that.

Recently I rented a storage unit and was taught how to do the lock, however, the instructions escaped my memory when it came time to do this on my own. I went to the office where James, an employee, was working. I let him know I was having difficulty with my lock and he produced a pretend lock and walked me through the necessary steps. I went back up to the 4^th floor where my unit’s located and tried again to no avail. I went back to the office and told James his lesson didn’t work for me. He told me this was not a problem and he’d be happy to show me how. He locked his office door and up we went together. Once at my storage unit he was dismayed to learn I’d somehow broken the lock on my unit and it remained opened since my last visit. He hemmed and hawed, pushed and pulled my lock to no avail. He said he wished he had a pair of pliers and it just so happened I had a pair on my cart! With a few twists and turns, James finally opened the broken lock and lifted the gate on my storage unit. What should have been an extremely frustrating and time-​consuming ordeal for James was instead one of patience. Not only did James continue working with the lock I’d inadvertently broken, he did so with a smile.
Not only do I recommend this particular location for the security of one’s precious belongings, I highly recommend patrons seek James for all their A-​1 needs.
Very truly yours,
Deborah Gilson,
Woodside, CA.