Prime Time Travel

I have always had a polite, efficient and professional agent when calling. The tour guides were the best and then some. All tours were well planned out. The bus drivers were excellent.
I left one star blank because I would like to have more meals included and on one trip, most of the of the times we had to carry our own luggage to and from our room plus the hotels we stayed at needed updating. Tomorrow I will be booking one or two trips with complete confidence all will be as usual, PERFECT

I would not recommend this place at all. my friend and I paid $ 50.00 apiece for a trip to the Highline in Manhattan. We thought this was a tour. There was an escort on the bus. I asked the escort if she could tell us a little about the history of the Highline. She told me I could look it up on the internet! When we got into the city (a 33 mile trip) we were left off and told to come back in 5 hours. What do you do there for five hours??? If I had know it was a drive and dump I could have taken my own car, the train or for the $ 100.00 my friend and I paid together I could have take a town car! In addition, although the bus had a bathroom, the door did not close and the toilet did not flush. I wrote to Mr. Trotta, the President of the company, about my disappointment and that I thought it to be a rip off and he said he would investigate and get back to me. It’s been over a week and I doubt that I will ever hear back. I cannot recommend this company. Do not use this company for any trips