Total Community Management

Terrible. Run by a bunch of clowns. Extremely rude. Stella is the absolute worst. I can’t think of a classy way to express how terrible this entire group is without sinking down to their classless level.

Terrible management company! Their famous answer is its your responsibility, its never theirs!!! They’re the rudest people who don’t know how to do their jobs! Don’t ever buy a co-​op that is run by these useless people!

Do not call for any reason… put it in writing, especially w/​Ms. Mears. She’ll never call you back and she gets her info wrong.

I have to agree with you. If you try to call and speak with whoever is in charge of the property they are just never available and emails only get you half ass responses. I would avoid getting into any property run by this management company.

Exceedingly poor performance, particularly with snow removal. After the snowstorm of Dec 26 – 27, 2010, TCM send a crew of only three shovelers and one Bobcat operator to clear a condo community with approx. 80 driveways and 80 foot paths to entrance doors, plus three large parking lots and a large cul de sac. On top of that, they didn’t send them until early afternoon. On the whole, they did a very mediocre job. These poor guys worked until well after dark, probably did the best they could under the circumstances, but the job really called for a much larger crew. Unfortunately, people were stuck in their homes for most of the day, some with 3-​ft snowdrifts blocking their doors. Others who were not able to wait until evening shoveled their own. On top of this incompetence, they arrogantly refuse to return phone calls from residents.
TCM is gaining a well-​deserved reputation as an organization to avoid doing business with.

Property Management.
Horrifyingly bad. These clowns were taken on to run a co-​op I had lived in a few years back. A big fire displaced a bunch of us and after that, it was like watching the 3 stooges in action.
Lies, double talk and sheer stupidity were all the residents got from the so-​called management of this organization.
I would simply not move into a place if I knew they were the property managers — I would have more confidence in an alcoholic running a liquor store then letting these people manage any property…