Pier 1 Imports

Pier 1 is one of those stores I love but, out of financial necessity, cannot frequent too often. Yesterday I stopped in to grab a bday gift for a friend, and of course they just happened to be having their giganto clearance sale! DANGER DANGER DANGER. After a good 45 minutes of browsing and trying to talk myself out of many, MANY treasures, I found a gift for my friend *and* a couple of things for myself too. Imagine that!
What I love about Pier 1 is, of course, their amazingly beautiful selection of super-​cool things-​nobody-​really-​needs-​but-​everybody-​wants. From glassware to décor to candles to furniture, they’ve got you covered. Their staff is friendly, too, and will help you find what you need (and, of course, what you didn’t know you needed). But it’s hard to overlook the fact that this place is just ungodly expensive. If it’s not in the clearance section, be prepared for some sticker shock. Still, if you need a unique gift (or a set of matching mosaic glass hanging hurricane lanterns for your deck!) you’ve come to the right place.

Was very upset with our whole experience. We went in to purchase dinner plates, salad plates, and bowls. When we went through the selection they had on their shelves we found that they were all scratched and worn. We asked them to order new ones for us with the shipping cardboard still between every piece. When they ordered them, it was not individually ordered but was put in for the order to restock there store. So when the order came in, half of our order was stacked on their shelf to get scratched again. But to find that out I had to call and see if our order was in. Then they sent a new order in to replace those they had ruin, promising they would call to let us know any updates. It was past the day they were suppose to call so we went in to check on them to find out that they could not order them, instead of calling to inform us they wrote a note. The note was dated a day after I went in, five days prior to us going in. The store promised us a 30% discount for our trouble, we just had to call corporate, who were also very difficult to work with. This took over a month to figure out. We will never shop at a Pier One ever again.

This store was great! It was well-​stocked and organized. They had some great deals going on (not surprising, it’s after the holidays), and I really enjoyed the customer service I received. The retail associates were knowledgeable, friendly and made some good recommendations. I had some crazy project that I found on Pinterest that I wanted to do, and she gave me some ideas where I could find the things that they didn’t have at the store.