Launching Success Learning Store

My family and I have been supporting launching success with our business for the last few years. We believe in supporting local businesses. We have never had any issues until lately. My kids needed uniforms for their school, my parents as well as my husband’s family bought them uniforms for the next year before school let out for the summer. The kids weren’t with them so some of the sizes were wrong. I went in and had them exchanged, some of them had to be ordered. Then the school changed uniform colors, so I had to exchange/​re-​order again to the new color for my son and both my daughters. I do understand that it’s a lot of exchanges and ordering for them, but several things weren’t in stock and a mistake was made by the clerk and the wrong cut was ordered, so the correct one needed to be re-​ordered. But I don’t understand why I was made to feel bad just trying to get the right sizes and colors for what my children needed this year. When I went in to collect the last of the order, I was treated and talked to as if I was a child. She just kept saying «we are all done with exchanges, right?» «you have everything you need, right?» She said that a few times in a condescending way. I felt uncomfortable and embarrassed. I felt bad for wanting the correct uniforms for my children. It was crazy for me too, I didn’t want to have to deal with all the changes of uniform colors and exchanges either. I’m happy it is done and we have everything now. I feel so awkward now about ordering uniforms there that I think I’ll order from Lands End from now on. We have spent hundreds of dollars in that store over the years, especially lately, so it’s a shame that we won’t be supporting them with uniform purchases anymore!

great selection of games, books, tools, and toys you won’t find anywhere else. The staff is knowledgeable and friendly. A perfect place for educators, parents, and home schoolers.