Dunn’s Specialty Service

I manage a repair shop in Bellingham and have trusted Dunn’s to do machine work on cylinder head jobs for Volvos and Subarus, flywheels, and a couple other projects. The results have always been of the highest quality, very quick, and at a great price. It is clear by the spotless shop that Dunn’s attention to detail is unmatched. I would recommend Dunn’s Specialty Service to anyone looking for a good machine shop.

I hope everyone in town or just passing through looking for honest auto help will read this warning. The owner of Dunn’s Specialty Service will lie to any extent, falsify estimates, and leave your car half finished without telling you. YOU’RE BETTER OFF GOING ANYWHERE ELSE. DUNN’S SPECIALTY IS DISHONESTY.
I came to Dunn’s because I was looking for an honest mechanic. Big mistake. I sat down with owner Dave Dunn and he gave me an estimate ($ 325) for replacing 4 shocks with new ones that I had purchased. I arrived first thing in the morning and showed him the parts: four boxes in the trunk of my car.
He called after noon to tell me he’d finished early, without saying why. I went to pick up my car and he still didn’t say a word about the boxes MISSING TWO SHOCKS. Thinking he installed FOUR shocks, I paid the full price. On the way home, I felt the rear of the car bouncing. When I got home, I read the receipt in order to find his phone number, but on the receipt, I saw that HE HAD CHANGED THE ENTIRE JOB to «Install two shocks in front only.»
When I called him back, he tried to deny that we had discussed installing FOUR shocks, then told me that the four boxes only contained two shocks – the other two must have been lost by UPS. He then told me to call UPS and call him back as soon as UPS delivered the missing shocks. But when I called him back with the shocks after I received them from UPS, he again denied that we ever discussed installing four shocks. In the end, he laughed at me, said, «Did you get the original estimate in writing?» and hung up on me.
This man is a lowlife cheat and he knows it. I picked his shop because he looked like he needed work and appeared honest – but how do you really know? Now I know, and NOW YOU KNOW: DUNN’S SPECIALTY IS DISHONESTY.