Apex Property Management Inc

I would like to start off by saying yes, I do understand that most realtors expect at least three times the income of rent and a good credit score. I understand this completely, however, my situation is a little different and while I don’t meet those requirements as a twenty three old, I (with no intention of bragging or boasting) have a separate means of income that is wired monthly to my account EVERY month that is more than enough to pay for 875 rent all the time. I have also rented three other apartments that have accepted this means of income with absolutely no problem, on top of that, I have never EVER missed a single month of rent or have even been late on any given month with all three apartments I have rented. Usually, when I explain this separate means of income and offer the paperwork to show its existence and legitimacy, they ask a few questions and still accept me. Even when I didn’t have a good credit rating or three times the income per month, now… THIS place gives absolutely no leeway to varying circumstances and situations, even when I have rented from three other places without missing a single month of rent. I gave the references; showed them the amount in the account of my separate financial means, my job income on top of that, etc. and they REALLY stick to their guns with needing a good credit score and three times the income.
I was very patient with them starting off, understanding that the nice lady I was talking to is just doing her job and more than likely taking orders from somebody higher up from her. I showed her my very reliable separate means of income; highlighted the deposits per month, and sent them my work income as well. But I guess a perfect rental history and very reliable income just doesn’t work for these people. How do they work with college kids in this town? Surely they don’t make three times the income or have a good credit score. I was even willing to go through with the ridiculous co-​sign (that I haven’t had to do in like four years) but I guess my Mother who has rented over 12 apartments with an also perfect apartment history, wasn’t «qualified» to be my co-​sign. I just went through with the co-​sign to shut them up, the money ISN’T a problem at all just from my end. Oh well though, I have a separate means of income that could actually buy out their entire business but hey, it is what it is. They just missed out on doing business with someone who would have given them their money every month. Rain; sleet, or snow. My gripe isn’t exactly their policy, I know it’s pretty standard but their absolute unwillingness to even work with me a bit and my situation which isn’t even a negative situation at all is just really annoying and moronic.

UPDATE: About a week after I posted this review, they went through the common areas of my complex and cleaned, painted, and patched holes. I now have nothing to complain about. Thanks!

Unfortunately I will need to add my negative review to the throng of negative posts from post renters for this company. They do not send a legal ledger detailing what was charged to you after you vacate your apartment and they charge extraneous fees for everything little thing. I knew this going in but I had no choice but to take the first thing because I flew in from New York and only had a limited time to find a place. Also Julia, who handles the finances will hang up on you if you disagree with her on the charges. I took 8 hours to thoroughly clean my unit And I am a very clean and neat person generally speaking. I took pictures of all the walls and apex is saying there are holes on the walls. Not sure how this is possible if we never hung anything on the walls and I have pictures from vacate date that shows no holes. Has anyone taken them to small claims court yet?

The apartment I looked at with apex was filthy, they told me that everything would be fixed and it would be ready to go by there giving date. I was okay with that and the day I got my keys, the place had so many things wrong! Apex charged us 25 $ more for one person and told us we only get one parking. Then they sent us a letter saying they will not renew our lease because they don’t think «we are fit to be tents with them» we paid our rent always in advance. This is the most unprofessional company ever. They don’t care about there tenants at all. Our carpet was filled with stains when we moved In and ripped up but they didn’t do anything about it. I would NEVER EVER rent from them. No wonder why there are signs up in front of there office saying «Boycott
Apex».

I lived in Apex’s Gateway apartments for 2 years and had nothing but positive experiences. While other Bellingham rental agencies fail to answer the phone or get back to correspondence, I always spoke to a representative immediately who was able to help me and Apex promptly responded to my maintenance requests or emails.
I loved that I could pay my rent online rather than mailing a check every month, and I also appreciated that each unit was allotted 2 parking passes, while some other facilities only allowed one per unit.
My apartment was sizable with a reasonable rent amount. When I moved out, I used the provided checklist and was awarded almost all of my deposit — an extremely rare occurrence with college rental agencies. I was shocked by how honest their billing was and felt that their mandatory cleaning fees were fair.
Apex also went above and beyond with the outdoor maintenance and landscaping at my apartment complex. They had a staff out at least once per week to maintain the grounds and they even took the time to salt all of the walkways and stairs when it snowed. I appreciated that.
My only complaint about living at Gateway was the tight parking situation and complete lack of guest parking. Friends were forced to park across the street or take the bus from campus if they wanted to visit.

Time and time again I have been disappointed with this company. They are incompetent and rude. We filed maintenance reports that were never followed up on, they assured us we could add people to our lease and later told us we couldn’t when they moved in and we tried to add them, they tried to double charge me for the last SSC bill upon move out, and every time I go into their office I am baffled by their unprofessional behavior and with how utterly rude they are. I will and do tell everyone I know to never rent from Apex Property Management.

Our son signed a lease with Apex, intending to move into a lovely apartment several months later (he is a college student). Unfortunately, a very short time after signing there was an unexpected glitch and arrangements needed to be reconsidered.
Through-​out my conversations with the staff at Apex, I encountered pleasant, friendly and professional individuals — calls were returned promptly, requested information was provided, and if not immediately known, was researched and quickly relayed to me, and follow-​through was always complete and done without prompting. And while I knew we had signed a lease and it was necessary that Apex hold us to it in order to be fair and equal to all tenants, I greatly appreciate their willingness to discuss the matter and help us find a solution to alleviate our concerns.

At first, I tried to give Apex the benefit of the doubt.
Now, I have completely changed my mind.
I received my security deposit back today, which was originally $ 1,050. My roommate and I deep cleaned the apartment prior to vacating (allow me to preface this by saying I received about $ 450 on a $ 725 deposit for my last tenancy with them, and I didn’t clean at all when I left).
We received $ 200 back. Yes, $ 200. Apex states that it cost $ 350 to patch tack holes in the wall, $ 240 for eight hours of cleaning, and $ 175 for carpet cleaning.
The second two listed above MIGHT be justifiable, but $ 350 for patching tack holes throughout our apartment is nothing short of absurd.
Stay far, far away from this corrupted company, unless you want to get charged ridiculously exorbitant amounts at move-​out.

I tell all my friends to stay away from Apex if at all possible. They were incredibly unreasonable and difficult to work with, gave us conflicting instructions regarding move-​out, and charged us for their own mistakes. The staff we worked with were extremely rude. We rented from them for about a year and would never go back.

I’ve read a lot of reviews from Apex across the internet, and I’m fortunate to say that my experience has been far from what one would expect. My apartment complex is very well maintained and whenever there has been an issue and I brought it up to them, they are as quick to resolve the issue.
My current lease ends in about 3 months and if I were staying in town, I would stay with Apex again.

I lived in a studio apartment downtown owned by Apex for two years. They were a very professional and friendly company to rent from. In addition they were very good about giving plenty of time to inform tenants of any upcoming changes and how they directly effect me. The building was very clean, I always felt safe, and all lights were promptly replaced in the hallways. If I lived in Bellingham, I would definitely rent from them again.