Kono’s Auto Body & Paint

I was rear ended by a truck while sitting on the 91 frwy, stuck in traffic going home from work one night, he then pushed me into another big truck. I didn’t think the damage was severe on my 2014 Honda Civic Ex coupe. Obviously after my car was fixed, it was extensive after 5k done in repairs. I got my 1^st estimate from a body shop that my ins claim rep referred me to, that shop was no good, by giving me a full estimate without looking under my hood which was damaged to begin with. I found Kono’s Auto body shop, here on Unilocal app, started to read the reviews, then called up for my 2^nd estimate. I spoke with Brian, the conversation went very well, he was very friendly, professional, informative & helpful. I spoke with Brian about 2 weeks later to set-​up an appt with him so he could start repairs on my car. I arrived to my appt, met Brian, his sister/​shop helper Joyce & (Prince Zeus), family golden retriever. I had so much fun playing with Zeus, very loving & entertaining. I am such an animal lover Zeus instantly became my baby boyJoyce was so kind, sweet, caring, loving & so friendly, she actually goes out of her way for their customers. She drove me to Hertz rentals so I could pick up my rental I would have for 3 weeks while Brian fixed my car. He kept in touch with me keeping me informed how my car was coming along. He called me to pick up my car, I was very impressed with my finished, impeccable car he fixed for me, he left my car just like new, like I had never been involved in an accident. Brian went above & beyond his services/​repairs, that he even covered the cost of my rental. I highly recommend Kono’s to all of you out there needing anything kind of auto body work, A+, 2 thumbs up by far. Kono’s has earned my business and respect.
Sincerely your lifetime customer,
Cristina

Kono’s is a good body shop you pay for what you get. Are they a custom body shop no. Do they get the job done yes. They are a small shop don’t expect to get it done quickly.

I have a Mitsubishi 2014. I accidentally backed into a pole and scraped the back of my car. The damage on my bumper was minor, so I had them repaint it. They job was done within 2 days. The owners, Bryan and Joyce were very friendly and knowledgable. They did an awesome job on my car, the paint was matched perfectly. I highly recommend this place.

Bryan was amazing when he repaired my 2014 Ford Fusion Hybrid Titanium after it was rear ended. Not only did he do a superb job, he fought for me with the insurance company who were giving us trouble. He went above and beyond in helping me, and for that, CUSTOMER FOR LIFE!

I had my car repainted here. I really love my car, but sitting in the sun had done its damage to the roof and trunk. My mechanic told me about this place, and I am so glad that I brought it here. They did an excellent job. It looks beautiful!
This is a family run place, and they stand by their work and service. Bryan, the owner, kept me updated with the process, and followed through with what was promised. He even had the car headlights cleaned for me. Joyce, his sister, works behind the counter, and she’s friendly and helpful. There was another lady (I don’t know her name), and she’s really sweet. When I was picking up my car, I ran into a mechanic who worked on it, and he asked me what I thought of the paint job. I told him it was fantastic. You can tell he was really proud of his work, and let me tell you, he should be.
A friend of mine saw the car, and she couldn’t believe how great the paint job looked. If you want the job done right, take it to a professional. I highly recommend Kono’s.

I always have good service here. Few people at the Norms Reeves Honda in Cerritos Auto square recommend this place.
My whole family takes their Honda’s and Acura’s here.
Ive had a door replace that my mom ran into
Had suspension installed here and when a bolt was too tight to install coilovers i bought he loosened it right up for free and sent me on my way.
Its a family business from what i can see and they are pretty accurate with the estimated time frame and quotes.
Its kind of hard to see but it has red letters and the building is white and it behind another building which makes it hard to see.
Im happy with their service and they are who we go to for a body shop mechanic

I had my BMW repaired here after experiencing a minor fender bender.
I didn’t claim with my insurance as Kono gave me a very good price for fixing the damage which is under what my deductable is. So, I was happy with the price. While the car was being fixed, I had to rent a car at rate of $ 30.
Then, some things didn’t go as planned.
1) Kono had to wait for a part which took 5 days to come in. It was just a clip that cost $ 10. So, for that clip, I paid $ 150 in car rental fees. Had he made that clear to me from the start, I would have gone to a BMW dealership and picked up the part myself. So, I definitely didn’t save any money.
2) When I arrived to receive the car, the bumper was not even installed right. Part of it was sticking out. Kono took the bumper apart and started rationalizing about why the part won’t fit One of his employees were making suggestions, but he wouldn’t listen at first. Then, the employee insisted this the wrong part. So, in order to get this part to work, Kono sanded down my bumper to accomodate the part. Very unprofessional. He treated my car as if it was an ¹⁄₂₅ scale model car.
3) The car was obviously taken for a joy ride. I brought in the car with ¹⁄₃ of a tank. And, it was at ¹⁄₅ when I picked it up.
4) Whoever took my car out for a joy ride obviously didn’t clean their hands. White finger marks were left on my steering wheel, stick and door.
5) To add injury to insult, the coins in my coin box was empty. It had about three bucks worth of change when I brought it in. Small amount, but it shows this place is not trust worthy.
6) A plastic seam that joins the bumper to the body was damaged. I don’t know whether it was damaged during the accident or during the repair process. Nevertheless, it was left unrepaired.
I was recommended to this place by my mechanic that I’ve gone to for a few years. I thought this place would be trustworthy despite the appearance of the establishment being less than professional.
Anyways, highly not recommended. Didn’t give a 1 star as I can imagine a worse situation when dealing with auto repair people.