Global Tires and Auto Repair

Ok, I’ve been coming here for over 10 years and now that it’s under new management they’ve jacked up the prices and the guy that works the front has very poor customer service !! I went to get an alignment and they wanted to charge me 80 bucks for a front end alignment, guy works the front said it comes with a 3 month warranty, ALIGNMENTS DONT GO BAD !!! Why would you try and bullshit people and tell them it comes with a 3 month warranty ?!? Oh well, sucks for them cause I referred a lot of people here that I’ll tell to stop going!

Mario is the man! Totally hooked me up with a righteous deal and wallet friendly! Fast service with excellent customer service! A+ highly recommended.

I recommend you find a different shop. This place is a ripoff! They don’t honor their warranty. I won’t be coming back! I should of known just by the «under new management» sign posted in the front that this place is no good! BTW the manager that took care of business is no longer there that’s why it used to have a good rating.

My coworkers and I always come here for oil changes and routine services. Always helpful and great prices.

I’ve been coming here for quite some time now. Prices are reasonable and wait times are never long. They get you out of there as soon as possible.

Beats jiffy lube wait time anyday, nice clean friendly place, on house financing is a plus

They have been great. Friendly staff and low prices. Been coming here for years. All there work has been great for my car. Thanks global tires.

This place is a fucking SCAM!
I purchased a deal of some guy that was going around different businesses around my job a few months ago. He said they were trying to advertise the business and get people to go in (some white dude) it cost me around $ 25 for about 3 – 4 oil changes plus all the other stuff that came with it. My car WAS in perfect condition before I took it in, therefore after the services were done my car was ok, until I got home, parked my car in my garage, next morning the whole floor under my car was a huge puddle of oil spill!!! Obviously they did not know what they were doing! Fucking idiots, I called and they said to bring the car in but there will be a charge?! NOW that’s not how you conduct business! I usually got to another body shop in my area, which is called Auto Coastline, in Los Alamitos, CA. NOW there, they know their stuff and don’t fuck up your vehicle! I feel like they did it just to have me go back and pay again?! But then again you get what you pay for. Just FYI people! I would recommend Auto Costline!
NEVER EVER going back to this place again!

Second time here and their customer service has been consistently good. Typing this on behalf of my aunt — Jairo is the manager who serviced her Chrysler Sebring. They have been attentive, patient, and didn’t try to hard sell additional work.

I have a ford expedition and every time I’ve come n they give me great customer service and reasonable prices… And there location is very convenient for me also. Thanks Jeffery

Had a great experience got four new tires the guy who helped me was nice. I say that because I had tons of questions and he was very patient and answered all of them. I got in and they got the job done quickly.

I brought in my g35 for tires
I ended up with tires and a oil change
Jairo was great
great customer service!!!
helped me very fast
will return!!!

I’ve been coming here for a few yrs… From my BMW to my Acura… They take care of it! Reasonable prices… Immediate service, clean waiting area! The staff is trustworthy and professional! Thnxs guys! Highly recommended

Place got an upgrade in customer service. These guys can get busy but they strive to do the job correct. I dropped my car off due to some electrical problems with my brake lights. Jairo called me back in about an hour notifying me that they diagnosed the issue. A short and a burned out electrical switch. In about 2 hours my car was fixed and problem was solved. The mechanics were friendly as was Jairo at the front desk. Been coming here for several years. Jairo and crew get it done. My go to shop.

Jairo is a cool guy when getting your work done through him. Each time I went he helped me feel relaxed and was a better price than the place I was actually going. My gf got her first car he got it checked out to see what was wrong with it then told us the problem. We were kinda low on funds so he tried everything he could to help us out with some credit options. We still were able to get the car worked on with what it really needed which was a fuel pump at the end of the day. We will be coming back.

Had a coupon in the mail for an oil change for $ 13.99. Couldn’t pass up that deal so gave this place a shot and I was in and out in 20 minutes.
New owner, Jairo, took over recently. Was satisifed with his quick and professional service.

I got my smog test done here earlier this week — Luis was great! He was very nice and friendly. He chatted with me while he worked, which didn’t affect the amount of time I was there because he was able to multitask and work quickly.

Did a Smog check on my car! Great service!

My husband went in to get a quote for two front tires and spoke to Sergio (manager) at first he seemed polite and informative and gave my husband a pretty good deal for two used tires (150), my husband said he would think about it. The next day husband returned and asked for a quote for all 4 tires since the quote was so good. He quoted him 350, husband offered 300 and asked questions regarding the year of the used tires and now Sergio seemed irritated and evasive, as well as, sarcastic in his answers.
HORRIBLE NEVER GO HERE!
He even turned to one of the mechanics and said «check this guy out I’m giving him a killer deal and he’s asking questions. At that point my husband felt insulted but didn’t want to create any problems so he told him he was not sure he wanted the work done. Sergio told my husband in a very condescending manner, he couldn’t possibly get a better deal anywhere and that «no one was holding a gun to his head and that he could look elsewhere», Feeling even more insulted, my husband said he did NOT want him to work on his car.
At this point, Sergio, became very agitated, and upset and began to swear and use harsh words like a**hole and wasted time and other choice words. He then told him he needed to pay $ 40.00 dollars for having unmounted the front two tires, which my husband never gave the ok to start work… SERIOUSLY? My husband never told him to go ahead and have the tires unmounted since he came in for a new quote!!! Sergio just assumed that he could go ahead and begin work. Sergio IN RAGE yelled out to his mechanics to not touch our car nor put the tires back until my husband paid the 40 dollars.
He told my husband to feel free to call the cops and that he would meet him in small claims court and laugh at him on the way out after winning the case. Can you believe this??? My husband paid the 40 dollars, got his car and walked out of this shop feeling very, upset, insulted and taken advantage of.
10 minutes later my husband went to BIG O TIRES on Artesia and Lakewood Bl and purchased 4 BRAND NEW tires at 400 dollars only 50dollars more than Sergio from Global Tires quoted him for USED tires.
I will be contacting the Better Business Bureau this week!!!
Also, I called the Lakewood Sheriff Station and a deputy informed me the next time something like that happens not to be afraid to call police to make a report of the incident.

I needed a tire rotation BADLY.
Came in on Saturday afternoon and talked to someone at the front desk.
He told me he wouldn’t be able to see me for another 40 minutes because it was busy.
I did what anyone else would do in my situation: I went somewhere else.