True Religion

good service and friendly but nothing good for 60%off, just really ugly t shirts and jeans that even giving them away, wouldnt be worth keeping lol.
some looked like army fatigues.
AMEX good

There made in America, can’t go wrong with that.

I purchased a pair of pants at their store in California, I got back and the butt pocket ripped after 3 times of wearing the pants. I took them to the Seattle store to exchange them for a new pair. They did, but tried to charge me $ 25. for the hem. I don’t see the logic… I already paid to have the first pair hemmed once… why do I have to pay again? I got them back and everything seemed fine. I wore the pants 2 times, and the butt pocket ripped on them again. I take them to the Bellevue store and just want a new pair. The lady tells me there was the recall on the early model (which is what I had both times), and the problem of them ripping is fixed. Then, the other lady tells me that I need my receipt for the exchange at the Seattle store. I don’t have this, but it was only the receipt that I had exchanged them. This is after the other lady admits she knows my model is defective. I call and email corporate twice, until the manager at the Bellevue store calls me and tells me I can exchange them for a brand new pair no problem. Then I drive all the way back, and get the new pair. They are un-​hemmed, and I’m still out another $ 15 to get them hemmed locally, but at this point, I just want the pants.
I suggest going to Nordstrom because they don’t ask any questions if you have an issue, and they take care of problems on the spot. They also don’t charge to get a $ 200 pair of pants hemmed. The after sales service of True Religion just isn’t so great, and has made a big hassle out of what could have been an easily taken care of situation.

If you’re a fan of pretentious sales staff (even by Bellevue standards) and an über-​rigid return policy, this is your place. The standard return policy is 7 days and they extend an extra 2 – 3 weeks during the holiday. But no more. I got confused myself because the website says 21 days but learned the hard way that only applies to what is purchased online. Even though I was only a couple of days past the cut off, they wouldn’t budge. While I wasn’t terribly unhappy with what I was forced to keep, the attitude I was given and the refusal to offer any kind of flexibility has permanently soured my taste on this brand and anything they sell in their stores.
I realize the fine print wasn’t on my side and I should have paid closer attention. But I think their policy and the short-​sightedness of treating customers this way will eventually haunt them (at least I hope it will).
But if you have to have their clothes, I’d strongly recommend buying from Nordstrom instead… unless you never make the mistake of changing your mind.

true religion in bellevue square has really great services! the customer service are so friendly and they are ready to help you to find everything that you want. I love how the store has everything that I look for! two thumbs up! The jeans are pricy, but true religion jeans are the only jeans that fit perfectly for me. the quality of products are so good and you wont be disappointed.