Truce Spa

Phuong is absolutely INCREDIBLE! Best facial I have ever had and I won’t go anywhere else!

Very nice environment and relaxing. The front desk welcome was a bit cold and not very welcoming but once I was back for a mani/​pedi, I was able to relax. The pedicure was very nice and I enjoyed a long massage. I really liked how clean the place was and how well they sanitize was impressive compared to other places. They use a chemical free polish line which I did not care for. The polish dried clumpy and took hours to dry. I smudged a toe 4 hours after the pedicure which was surprising and my toes are all chipped less than 1 week later.
The checking out process was also not a pleasant experience. I was waiting for the girl who was on the computer (I assumed closing out my services) and a new client walked in to check in and the girl completely checked her in without excusing herself from completing my checkout. I found that sort of rude.
I don’t think I will return to this location. Too many spas in the area that offer a higher end overall experience.

Let me start with that I got a amazon local deal and did not pay full price. Also, I have been here before for a facial (was fine), but never a mani/​pedi.
The pedi took forever and wasn’t exactly relaxing. The massage was ‘meh’ — she rubbed in the lotion. But she was going to town, trimming my toes. It took forever and it hurt! She ignored me the first few times I said ‘ow’ and then I jerked back and said ouch! She giggled and said sorry. My big toe is extremely tender today and I will probably put Neosporin on when I get home — just in case. The manicure was alright. Seems to be an cheaper product though as I’ve already got a small chip. The finished product is okay, but not worth the time, money or pain. If you want a true spa experience there is a good one elsewhere in Bellevue. But if you just want a good mani/​pedi, there are a million other, cheaper options.
Oh, and I didn’t get my wine that should’ve come with the deal. The front desk person asked if I wanted something to drink when she showed me to the bathroom. I said no, she showed me a table of tea/​water. Figured the wine would come once the mani/​pedi started. Was too concerned about my toe bleeding to ask for it later on.

I was there for a pedicure and shellac manicure and I was shocked at the lack of experience. The shellac turned out bubbling. She cut me twice and a different client was also cut. She had no idea what she was doing. Shame on you Westin!!!

Great atmosphere that is very luxe but the actual mani/​pedi didn’t come out amazing. It was kind of the quality of the cheap nail salon where my nails have been chipping the next day. They use expensive products and have great customer service but now that I’m at home, it’s kind of disappointing to look at my hands. Hard to write this review because the esthetician was really nice. I’m comparing their quality to the Pro Club which gives an amazing pedicure.

**Now with co-​ed infrared sauna and wine!!**
We had the opportunity to revisit Truce Spa so I thought I should update my review. The staff is still very nice and attentive and the two massage therapist we saw over two years ago are still there! With as easy as it is for a good therapist to move around it was a nice surprise and it says good things about Truce. The spa is still clean and well maintained.
Now about the new stuff, they now can offer you a glass of wine and will arrange food deliveries from local restaurants so after you have papered yourself all morning you don’t have to leave to have lunch.
The other very nice addition is the infrared sauna. For those that don’t know a infrared sauna is a dry sauna that uses panels that generate heat that penetrates the skin and warms your body without the need for the supper heated air like in traditional Finnish sauna. For best results using a sauna is done in the nude but in keeping with local customs the staff provides nice «wraps» you wear in the sauna. The men’s wrap is like a towel with Velcro that your wrap around your waist and the women’s wrap is a body towel that you Velcro around the chest. The sauna is located in its own room with a place for you leave your sandals, hang your robe, and store extra towels. The sauna looks like a «Radiant Saunas BSA1323 6-​Person» sauna but the staff calls it a 4 person which is more realistic for our western since of personal space.
I highly recommend using the sauna at Truce before and after your treatment it really is a must for any spa offering body services.

My hubby and I celebrated our first night away from our baby with a spa day! I would give 5 stars for great facial and great massage! Chris was amazing, calming and a true professional. The massage was so relaxing! The beds are really comfy and the blankets were so cozy! I felt completely calm by the end.
I had to downgrade due to the mani/​pedi, which I would have given 1 star. First, she was 30 minutes late to our appointment, so I was just sitting there with my feet in the water while my hubby was seen right away. When she finally showed up, she spent 5 minutes slowly cleaning in the back. There was no apology for being late, which was extremely unprofessional. She then very slowly started doing the pedi. At this point, my hubby was done with our couples appointment and went to the waiting room (which is so relaxing) until my appointment was done. It took 2 hours for my mani/​pedi! She was sooooooo slow! She then told me she was late to work because she just lost track of time and then couldn’t believe it had already been 2 hours and then left as soon as the last nail was painted because she had 3 hours to kill before her next appointment and complained about being at work. I will never come here for nails again and I don’t recommend them to anyone. Plus, my nails got super funky later that day and look bad :(

Run — don’t walk — away from this nightmare spa experience! Awful, painful mani/​pedi. Noisy, overpriced massage. #Westin #Fail
Chau cut my toe nails… down to the skin line! I almost cried when I saw the ridiculously short nails. Tried to say something but she speaks almost no English (or pretends not to.)
Bad things happened next: she did not look at my feet when she filed my heels (which resulted in four ½ inch scars on my left heel: OUCH!) and she rushed to apply the scrub on my legs. I was sick to my stomach after such poor service. Then it got worse: when I tried to explain the awful service to the receptionist Anna, instead of listening, she argued with me, raised her voice and said Chau is one of their best technicians. Translation: if your feet are mistreated and you receive pathetically bad service — that’s not Truce’s fault!
My girlfriend and her fiancé tried to get massages… sadly, they heard people talking in the other rooms and the service was «blah». Truce charges high $$ but delivers mediocre service?
It is hard to believe a well-​designed spa gives such poor service, but sadly I found out there is a reason why you see so many negative reviews for Truce year after year (bad management: Carol, attracts bad service).
The Westin clearly doesn’t care about shady vendors like Truce Spa, by allowing them to operate under the Westin name — but without giving Westin-​level service. @Westin @Fail
Be warned: Don’t go to Truce!

I had a weird start to my experience at this spa but it ended great which made me rate it high… I was surprised with a spa day which started with a facial. Facial went well but after I was finished I was not directed on where to go (to get my next treatment). I ended up dressing all back up and going to reception only to find out my next treatment was in 15 minutes with a different person. At this point I was pretty unhappy and my relaxation was completely gone as I had to go back into the change room and change back into a robe again.
But THENNNN I met JERICA, who is by far one of the best massage therapists I have ever had. She has a warm personality and she was thorough but not redundant in her presentation before we got started. We talked the entire time of the massage which was kind of nice because I didn’t pay attention to the tough spots and knots she worked out. She definitely has the hands for this type of work and she knows exactly where the pressure points and tight areas are and how to release them. She seems very knowledgable in her work and is passionate about making sure you leave feeling relaxed. Highly recommend seeing her and I will be back when I’m in town again!

I go to Truce specifically for one massage therapist — Jerica. She’s a sweetheart of a person and a great masseuse. Jerica has strong hands and a very caring manner. I’ve had many many massages in my life and she knows her stuff. Each time I’ve seen Jerica, she’s given me additional information to support my well being. If i could afford to go more often — I would.
Star #5 is missing because the Westin’s signage for Truce is lacking and I do wish there was more space in the women’s dressing room at Truce.

Awesome staff and massage at truce spa. Nathan was amazing. Out company booked for 10 people and everyone had an amazing experience. All gave it 5 stars. So glad we choose truce.

I train jiu jitsu and have some really tight muscles. All I can say is — this was the best /​most impactful massage I’ve had in my entire life. Absolutely amazing. Mad props to Nicole.
Powerful.

I’ve been to Truce twice and I am giving them 3.5 stars, rounding to 4 stars. I will say that this place is absolutely great for facials! I will definitely be returning back for another facial in January 2013.
However, on the other hand…
I have had a manicure here and honestly, please go elsewhere. Definitely not worth the money. I had shellac done on my nail and by the third day it was practically pealing off, not to mention that it was chunky on the ridge of my nails. I have had shellac done at a nail parlor in the past & expected a lot more from a spa. Also, I’m not exactly sure how experienced my nail technician really was. My twin’s nail technician seemed a lot more experienced, however her nails weren’t too much better than mine.
One downfall about this place is the location. This spa is located inside the Westin and not really the most easiest place to get to. You have to take the escalators up pass the ballrooms? and then take the elevator up to the fourth floor — BTW, there are no signs directing you there — I had to ask someone for directions.
But like I said, I would return for facials and possibly a massage in the near future. Will update about massages from Truce.

Trying this out via Living Socials Deal for an anniversary. and its was a good experience. nothing really stood out about the experience either. the staff is very friendly. the ambiance was nice and quite but not quite themed or special. walking down halls of basic décor… and even the couples massage room was nothing special. just a small room with two massage beds, a sink, and a towel warmer. the music was relaxing but the squeaky a/​c fan on the ceiling was a bit of a killer.
after the massages — we got a mani and pedi and even that room had a very basic salon feel. even the workers were vietnamese just like every other nail shop out there. not that its a bad thing — but really nothing spectacular about this place that would make it better than another massage parlor that offered nail salon services.
for what you pay — i’d expect a lot more.

We were staying at the Westin Bellevue for a quick weekend away, so we chose Truce Spa for a standard massage. I’d been before and enjoyed my massage, so I figured it wouldn’t be too bad. Pros: the massage and therapist were pleasant and you can choose your own lotion scent. Cons: the robes are a bit short (and my husband and I are both less than 5’8″), and you feel like you might flash someone in the waiting room; the cost (two 60-​minute massages ended up being more than $ 200); no sound-​proof walls/​doors (I listened to the guy next to my room organize glasses and dishes for 15 minutes).
Like other people have said, nothing really stood out, it didn’t feel really luxurious for the cost, and the lack of sound-​proofing really sucked. I would return if someone else was paying for it, but I probably would put my own $$ elsewhere for more massage!

Terrible experience. We received a voucher from a friend but the service received was average. The robes were too short. The men’s change room had, first, no robes and (when we had to go back mid service due to service being a wrap then massage), there were no towels in men’s change room and nothing to stop hair getting wet (shower hat or something) in the womens change room.
They also did a weird «candle lighting ceremony» before the service started to «set the mood». My husband and I nearly burst into laughter at this and it’s the first time I’ve ever heard of this in a spa.
Service was very average — I’ve had a a better massage/​experience at my chiropracter’s office even ‘though they don’t have the spa additions (robes, etc). I would not return to this spa given how many lovely spas there are in Seattle that truly make people feel pampered and give a true escape (Pro Club, Avida Wellness, Nordstrom downtown, Gene Juarez, just to name a few). Having uncomfortable robes, average thereapists and no towels/​robes when changing is just not what you expect of a Westin hotel (even if the spa and hotel aren’t associated as I later found out) it’s in the Westin so you expect Westin quality. The Truce Spa in the Bellevue Westin is letting down the Westin name/​experience — BADLY!

I had been looking forward to this appointment for a long time. I figured, any spa in the Westin will be a wonderful experience.
The staff were all delightful and very nice. The ambiance was fine but I might have been expecting a little bit more there. The 1 hour full body massage was … good.
To be honest, nothing stood out for me good nor bad with Truce. I’d probably pick another favorite spa to go to next time when in need of a relaxation massage again.
As the rating says, Truce was A-​OK for me :)

I was so excited for my spa day at Truce. I was early, but the ladies who greeted me were nice to let me lounge as I wait. The lounge room is very relaxing. Dim lights, comfy chairs, sound of running river water– the whole ambiance. She offered me tea as I wait. My massage person came after a couple minutes. Massage room has dim lighting & heated bed-​very relaxing. I requested for the Tropical Escape. I choose the coconut lotion from the 4.
Downhill from here… Her hands were cold, and the lotion does not help. She decided to put a hot towel on my back when I complained. It didnt really help since, it got cold again after she took the hot towel. Not once did she ask if the pressure was ok. When I requested for more pressure, my back felt like breaking. There was no happy medium. After awhile I heard noise outside the room. It wasnt loud, but you dont expect to hear chatting outside your massage room.
Overall, amazing location, great ambiance, parking on location (Lincoln Square) but I will not pay full price for their service. I’m glad I had a voucher from Travelzoo. I’m disappointed with the service, but the location still gets 2 stars.

I had the Travelzoo deal and I was able to use mine the day of. So I don’t know what people are talking about.
Anyways. I was coming down with what seemed to be the flu and I decided to get pampered.
This place was the most amazing spa I’ve ever been to. It’s true the receptionist was a little vague and awkward… but that’s not what I went there for. I got in my robe and waited in the waiting room and drank my tea that the front desk girl made for me. Only in the waiting room, and I already felt very relaxed. Big comfy chairs and dim lighting.
The massage room itself was clean and comfortable. I like that I got to choose my own lotion. At Truce, before you get a massage they ask you to light a candle as a ritual to «Let everything go». Kind of cheesy, but I really liked it. Helped me relax even more!
The massage was freeeeeeeaaaaaking fabulous. This is the reason why people get addicted to Spa days. I fell asleep fast. And I feel soo much better, goodbye aches. HELLO HEAVEN! Atleast I think this is what heaven feels like.
After, I went into the locker room to get changed. And I looked at the shower thinking… mmm no… Im too tired to shower… but then I spotted a $ 30 bottle of shampoo and conditioner. So i said, oh hells yes! And I washed my hair with the finer things. Now not only does my body feel good, my hair is nice. I would come back and pay full price for this place! And then indulge in their shampoo again. YEE!

Once we realize how important touch, connectivity, presence, calm and peace of mind are to humans, everyone is going to begin taking better care of themselves. Until then, let me help you with this referral.
Located on 4^th floor of the Westin Bellevue building; an oasis.
I love their line of skincare products.
The staff has a relaxed, friendly approach to everything here and contribute greatly toward a beautiful experience.
Due to location, water based services (sauna, steam, etc) are not available. Otherwise, it’s a quintessential spa. Treat yourself. At the end of the day, no one is going to do it for you! You need this.
Come on, you know you do.