Theresa Nguyen – State Farm Insurance Agent

Everyone in the office were pleasant and since new to the state of Washington Cristine was able to answer all of my questions and giving me the ease of getting a new Auto Insurance policy. I would recommend this office to anyone.

I am a graduate student. Just bought a used car and needed an auto insurance. My friend referred me to Theresa, her agent. Michelle Calma (from Theresa’s office) picked up my first call. She has helped me so much. So I would like to take this time to write a reference for her.
I am a serious shopper and I take time in making decisions. I have received quotes from different agencies (all were State Farm though). At last I decided to buy it from Michelle. Because she is so patient, informative, friendly and helpful. She explained to me all my questions. She also discussed with me with my situations and concerns. She is honest and trustworthy. I am really glad she is my first ever insurance agent.
I cannot give recommendations on claims because (luckily) I do not have that experience. But if you are like me, a first time customer, feel free to reach out to Michelle. I’m confident that she will do her best to help you.

I was a little nervous after getting into my first accident after only being with State Farm for a few months, but I was so well taken care of that I am very glad that the accident had happened with them and not my previous insurance company (G…). Theresa and her staff, especially Michelle C. were there for all of my (many, many) questions. Although the wait times for the call center can get pretty jammed during peak hours, there was always at least a very cheerful rep available when it was my turn. I am happy to say that less than 3 weeks after totaling my car, I am driving my new one! I look forward to doing more business with Theresa and State Farm in the future and would highly recommend them to any honest driver who just needs honest insurance.