Safeway

I love that many of the employees know me by name or face recognition. You’ll find most employees are super friendly and ready to help you find what you need. They have a good store knowledge which i find helpful.
The recent rennovation has helped it’s look and feel. It can still feel a little old school. Especially with no ‘self-​check out’ stands, but again, I like that the employees get to know you.
Produce department is hit and miss. I live close enough I can usually return the next day if they don’t have what I want. And they always know when a new shipment is coming in so I can time it right.
I can usually always find parking, it’s easy to get in and out of. Even when it looks backed up, one light rotation and you’re out of the parking lot.

I used to frequent Safeway and the people that work here are super friendly. I just don’t like the direction the store took years ago. I have issues with the packaged meat that is processed that they now bring in but the two things at Safeway that really upset me more than anything are these two things. 1. Where in the American society did it become acceptable to stand in a line with 10 other people with one check out stand open and 5 other 6 other lanes available and that is just how you have to face life. Totally unacceptable corporate behavior. You don’t care about me your client. I don’t care about your company. 2. I hate that Safeway takes the item I want to buy and jacks up the price or removes it from the shelf and replaces it with their brand and jacks the price just below the regular item. I refuse to ever shop at Safeway EVER again because of their corporate strategy. The people here are nice but the company itself is forever greedy pigs in my mind.

** STAY AWAY FROM THE HOT CHINESE FOOD *** The staff including the deli workers are always super friendly but the Chinese food here is beyond horrible. I went again on a Sunday as I obviously wasn’t thinking straight and got the General Tso chicken, fried rice and chow mein special including a egg roll… I only ate the chicken. The noodles had no flavor as well as the rice. I am unsure how you can make such horrible Chinese food… I know it’s premade but come on now this should be illegal. Whoever is in charge of the Chinese food for Safeway really needs to go work in a real Chinese Restaurant or better yet leave the entire food industry field all together as the rice and noodles were tasteless cardboard filter pieces.
The chicken was really fatty and the egg roll was all roll. Why do I keep trying this food every six months. Never again. The store is super clean, staff is nice but the food I don’t even think the homeless that gather outside on the street corners begging for money would eat it if they are actually starving and homeless .
Yucky. I will have food nightmares about this, I don’t even think I can eat Chinese again for a while and I should be thanking Safeway as it will help my ongoing diet efforts. … I love Safeway but the Chinese food experience today offsets the Five Star rating I normally would give … Three is very generous only as the staff today didn’t make the food horrible. I don’t think at least …

The employees are phenomenal, Mary is such a sweetheart and is always there with a smile when my grumpy face comes down the checkout lane at 7am before work. Living next to Factoria Mall means that this is my go-​to store, and most of the time I can find what I’m looking for.
But management needs to do a better job staffing and getting more FTE. I was baking chicken the other night and came down at 8:30pm to grab a lemon. The one poor clerk was there by herself and we had a line up of almost 20, with more coming over. She kept calling for management but no one was coming, and we kept hearing the bell ringing for licquor assistance. PLEASE take care of your employees, as well as your customers.

This Safeway is not the norm — it’s worse.
What it lacks in selection it more than makes up for in location. Think of it as a step bigger than a city location. I love that it is connected to Factoria Mall so I can do «One Stop Shopping».
What I can’t forgive is that I used to take for granted that grocery stores provided FRESH produce and food products. Now, whenever I shop here, I HAVE to check expiration dates on every item I pull from the shelves. Yesterday, I went to buy some Chipotle spread that had expired a month ago. It isn’t a fluke either. I’ve come home heavily disappointed that produce I had just purchased had mold on it — and I kicked myself for not examining it closely. The dairy products are often close to expiration.
So, if you go to this Safeway out of convenience, CLOSELY examine your produce. TRIPLE check your expiration dates. Take the milk/​bread from the BACK of the shelf and always, always, always look at the expiration or use by dates.
Such a bummer that you have to…

Upped my rating to 3 stars for the new renovation. The store finally feels like it is it out of the late 80s and in present times. Still would rather go to qfc across the street or somewhere else to get my shopping done as this location always feels like there’s only one clerk available to take care of the crowds. I just stood at the customer service desk trying to seek assistance at the floral department for 20 minutes and got nothing but clueless stares. This grocery store is a joke for being a Safeway.

Not bad, but I must complain that I’ve been rung up incorrectly here more than once.

Good location with large free parking space shared with other shops in Factoria Mall area. The supermarket is of a good size but doesn’t necessarily create good customer experience like the Safeway branch I’m used to in Capitol Hill.
I stopped by to grab just a small bottle of Maple Syrup at 9am on Sunday and tried to go through check outs. To my dismay, they don’t even have self-​service check out counter. Worse, at the time, there were already 4 customers with full carts, all waiting for just one single counter (that was open!) to scan and check out their carts!
Overall, it’s a nice clean place. but for process efficiency sake, I think they need to either staff properly or start putting those self service check out counters in place!

I feel obligate to bring this Safeway star up since I’ve been going here last 3 years. LOL
My needs for Safeway are very limited: vegetable, banana and quick canned food or spaghetti when I ran out from Costco. I do that in every locations so I can’t complain whether this place has fresh meat or enough options. I just don’t buy them in general. Oh, sometime I also buy cheap treats for my puppy. But that’s about it.
The staffs are friendly but it’s impossible to find them around 9−10pm to get help though. There are literally 2 people in the whole store.
I guess my 4-​star is for its location. Actually very convenient for me to stop by from work.

I’ll be staying away.
What should have taken a couple minutes to pick up milk turned into a 15 minute adventure, and I still didn’t leave with what I came for.
The dairy section was in complete disarray. Many items out of stock or pushed so far back that they couldn’t be reached or well seen. Took time to flag down an employee to push some items forward, only to see that they were in the incorrect racks and not what I wanted.
Also, I was interested in picking up beer but was turned off by the poor selection (comparable to a minimart’s, in my opinion).
Location may be good, but not enough that I won’t venture across the street.

Safeway withdrew from the UK market quite a few years ago but it remains my go to supermarket chain on my holidays in the USA
I just realised that unlike in the UK, I’ve never seen empty shelves in American supermarkets. In fact, the converse is true — everything is stacked up high
With my loyalty card, there are bargains to be had everywhere. I like the fact that loyalty cards get you real savings unlike in the UK
This isn’t the largest Safeway store but it’s located conveniently close to Top Gun seafood restaurant where I had dim sum for lunch
I walked out with fresh OJ and watermelon chunks. I love being on holiday

This Safeway needs a remodel. Lack of bakery choices available. Wine selection, produce and seafood is smaller than other Safeway’s.

I am not impressed with this Safeway store. Very limited stock of popular items, the product is not fresh and a little disorganized when compare to other store. I have been to better Safeway in California and some part of Seattle. I am not sure what other options are available for me in Bellevue.

I frequent this location during pretty much all hours of the day and night. I haven’t had an issue with not finding what I was looking for or the service.
The bell to ring for service is pretty ghetto looking as it is missing the button itself and is still being used, but it works. I ring it and a person shows up to help me; that’s all I need.
I’m usually here to pick up something in the dairy, frozen, deli, or hot food sections, and usually find what I am looking for.

The worst of the local Safeways. Go anywhere else.

Some of the worst produce I’ve seen at a grocery store. Ghetto.
The meat/​seafood section isn’t stellar either.

I’ve been to this branch quite a few times (I’m thinking location, location, location is what keeps this place going!) just because it’s convenient. However, it’s not convenient when I go in and the items I’m looking for are nowhere to be found. I went one time and it must have been an off time (but it was midday!!) and the whole meat section was cleared out to the point where I was wondering if this branch was just going to stop carrying all meats! (They do still carry meat, I think I just was there on a weird fluke day or something!)
The quality is Safeway quality, value is Safeway value… a decent place to stock up on items that you’d rather not spend more for that you don’t need at super high quality as from a Whole Foods or something and if you don’t want a TON of it as from a Coscto…

As far as Safeway goes, this is a pretty mediocre branch. The store is relatively small. The aisles feel like they’re jammed together. It’s not as bad as Ranch 99 in terms of maximizing on space, but it’s not that far behind. If it wasn’t for the fact that this place is so close by, I wouldn’t come here all that much.