Ross Dress for Less

Good selection…
But customer service is horrible, we went there at 10:30pm and the cashier did not even say anything to us. She slapped her hand on the counter insted of telling us her register is on the other side. Spent the whole 4 mins checking us out talking to another worker.
I then said thank you when leaving, she responded by saying thank you thank you thank you multiple times in a very rude way until we walked out.
When we got home there were still the alarm things in the clothes.

Selection for guys is always slim at places like this. Still though I found some pretty good deals.

I go here sometimes if I feel like I can put up with the people or im just bored. The customers that come her are so rude, the kids run around and knock things off. They will stop right in front of you, and you ask them to move, and they tell you to go around. RUDE PEOPLE The customer services, there really is none. they do have good prices. There selection seems to be lacking all the sudden.

This place def has the best deals compared to other Ross’ but the service is slightly a lack.
I do come here whenever I’m in the area tho :3 the deals keep me coming back

One star for the great deals. MINUS 4 stars for the sour, grumpy, unpleasant, bossy Gestapo-​like staff who work there. Some of the most miserable customer service I have ever experienced!

I have shopped here many times and found some great buys in the past. Over the last year I have found less items on the shelves and the checkout line was the last straw! Only the customer service line was open the last time I was there (just before Thanksgiving). There were 9 people in line for the regular registers and people kept cutting over to the customer service line for check out. OK, just direct everyone over there or OPEN a CHECK OUT LINE! The cashiers were rude and wouldn’t call for additional help or respond to a request for a manager.
Three of us dropped our stuff in line in protest and walked out, telling the cashiers WHY we were leaving.
I seldom say «Never» but I will NEVER SHOP HERE AGAIN! I’m DONE!

Oh, Ross. Some Ross stores are great, and some are not so great. This one is firmly in the not so great category.
Service– Awful. I expect to wait in line at Ross, but they had 2 cashiers on a Saturday. 2. WTF? Additionally, there was one associate who loudly claimed, «I just can’t handle checking people out anymore today; they’re driving me nuts.» Then, the person proceeded to distract other sales associates with her complaining. I get that retail is a tough gig, but sometimes, you don’t always get to pick what you want to do, especially when a line is as deep as this one. The manager began checking people out, but he did nothing to call additional help (and there were other associates that were VERY available).
The manager who was checking out was pretty slow, but the woman who was checking with him was great. She was fast and apologized for the wait– something the manager guy didn’t do at all. I am giving this place 2 stars instead of 1 solely because of her, the light in a dark, godless place.
Selection– The place was really picked over. I know most Ross stores have a variety of great and not so great selection days, but the place was a mess. Again, then thing that I keep going back to is that there were available associates to do stuff, but they were busy chatting or on their cell phones.
I will definitely be back to Ross, but not this one.

I’ve been to a few ross stores in my lifetime. This one is by far the worst. Not only the customers, but the employees as well. Man, it’s bad. For bellevue, it sure is ghetto. I usually go to places like this to kill time and see if I can find anything cool. Maybe Im better off at a thrift shop.

It takes a lot for me to give one star. It has to be pretty bad and this Ross takes the cake.
Long lines and one cashier most of the time. This place is FILTHY. The shelves look super empty and there is a huge random, open space in the back. You would really think that this location was about to go out of business with their lack of stock.
Dust mites all over the floor. The merchandise really looks like it was just thrown on the shelf with no rhyme or reason. This Ross over all just has a really crappy selection.

I like this place. Even though it seems to be pretty empty when you walk in but you just can’t beat the price. It’s cheaper than Marshall’s and Tj maxx, maybe that’s why it has less stuff. You really can’t beat the price though with the same stuff they sell at other stores.
They have a parking lot in the front.

On a mission to find a frame, I went into Ross. Bingo! I was able to find exactly what I wanted with a few trips around the store as they were not in the area they use to be. I really never hope to have to use a two star rating, but the store just was not in good order, with things kind of just thrown on the shelve and it was kind of like walking into a bedroom where things were not in the right place. In addition, it took forever to wait in line and make a purchase. Ross, you are a great store, hoping that my next time in will be better.

Wow — this place is so sad. I thought they were closing down or relocating b/​c the store was very bare. But I read other review from years ago which said the same thing. How come they don’t just close down or something. Usually, I have fun walking through Ross, because they have a ton of stuff, but definitely not this store.

My practice is to stop here, along with Marshall’s, Goodwill, Heart and Home, Grocery Outlet near Crossroads once in awhile and see what’s there. They usually don’t have something ‘I need, or demand’ but then, I don’t need or demand things, I encourage them into my life as an experiment, then keep or donate them.
Ross had the hangers I needed, only one that did. They had a fantastic big non-​stick wok-​like pan by Circulon that is induction-​compatible. It is a $ 60 item for $ 30. It is the best stir fry pan I’ve ever used, and I have some from Sur La Table in the hundreds each. They only had one. It is gone. I saw one more at the Ross in Lake Forest Park same price, but didn’t buy it… foolish, could have gifted it this XMAS.
It’s a plain store without charm except the interesting maze they make you walk through to get to a register. It really is complex and almost fun to figure it out. Then there’s the security guard who greets you. This is like the old boardwalk at Asbury Park NJ, near my boyhood home… nostalgia. ;)

There’s hardly much in the way of Men’s clothes and what they have is poorly displayed. The checkers are ore what you expect at St Vincent de Paul or Goodwill rather than a retail store. The store is messy and run-​down. I understand it’s a budget store, but in the realm of discount retail clothing stores this place is at least two levels down from a Mashsall’s.
Ross is not my favorite clothing store, but in the past it’s usually been worth a trip. Foir this location I’d say don’t waste your time.

I love and hate this place. I like to stop by if I have a specific home décor/​kitchen item I’m looking for. I recently bought some wicker baskets for $ 15 that would normally be $ 20 – 30 EACH at Fred Meyer or Pier 1. So some items are definitely worth a stop by here. The clothing isn’t that great, and there are a LOT of things that are either falling apart or are just in bad condition, which is to be expected though. Their furniture seems to be fairly cute but always on the pricey side for non-​essentials.
It’s basically one step above a thrift store, but I feel like most thrift stores at least have some character; Ross just seems so depressing.

If you leave close to the area and you look for certain items you are looking for, I suggest you go and check it out. On the racks if you have time you can go thru and something you like. I personally like certain sections like food, kitchen, home-​décor etc. With this location somehow parking space is tight and there are lines if you stop by in the evening.

Well I came here today for one picture frame and left the store with 6 bags of stuff. Oops!
They have cheap deals and I come here often for pillows, candles, socks, yoga wear and picture frames.
The customer service is hit or miss but what do you expect with such cheap prices?

As a Ross shopper for 20 years, I clearly know Ross is for specific things. Luggage, candles, pillows, household items like chairs, benches, towels. I’ve been known to drive to 6 different Ross stores from Issaquah to Kent to Mill Creek to find matching items.
This Ross store has been consistent.
Empty.
Nothing on the shelves, 1 cashier, and lacking items with gaping holes in the shelves.
Hard times?
I haven’t a clue.
Bonus: it was clean and uncluttered. That’s because the store was empty though.

I don’t shop here, but I did come in this past Christmas to buy some toys to donate to a Toys for Tots drive that I’ve been participating in the last few years. I figured they’d have some good deals so I could get as many toys as possible. In that regard, it met my expectations.
This place gives me the biggest headache, the moment I walk through the door. The entire place is just a mess. Nothing seems to be where it should be, everything is missing, pushed back, upside down, sideways, miscategorized… basically everywhere but where it should be. Items are missing tags, boxes are torn open, and there’s dust everywhere. Evening during an evening during the busy holiday shopping season, they only had 3 cashiers, 2 of which were also customer service for returns. Needless to say, the lines were ridiculous.

Ross is located in a strip mall near Video Only and Café Ori in Bellevue. This location is not particularly bad. There is a decent amount of parking. The store itself is not much in the way of organization, particularly the home aisles. Clothing and shoe selection is rather lacking here, at least for men’s stuff. There are some decent prices for rugs and bedding however.
As for service, this was nonexistent. On the last two occasions, there was a single cashier. One of those being on a weekend. Overall, the feel of the store is like searching in a bargain bin for what you want.
Advice while shopping here: Practice patience.