PRO Sports Club

Great place to work out! Don’t expect to meet anyone other than MSFT employees there but the facilities are first class!

Good spa, world class sports medicine facility, and I love the gym as well! Lost 10 lbs since being a member and learned a healthy lifestyle over time.

This review is intended to help the public make a decision about choosing a facility that fits their needs.
Familiar with country club life, I chose Pro Sports Club Bellevue among long list of Physical Therapy facilities provided by my insurance company with certain expectations.
PRO: My treatments have been helpful.
CONS :
1. My expectation of a luxury sports facility diminished as soon as I entered the building. Interior looks very outdated and dingy. It is always chaotic at the entrance driveway. Member’s cars often drop off family members as they wish, in addition to lack of traffic organization at the reception area. With free membership for one particular local corporate, comes issues with questionable characters. I experienced this on 6÷22÷16 at close to 5:00PM with one member who deliberately stopped her van in the middle of the two lanes driveway entrance, blocking three cars behind her and endangering her young children who were jumping out of the van. When I asked her to move her van for safety and to clear the driveway, she refused to do so. Among 3 receptionists on duty, no one did anything to clear the jam until I showed one of them the position of the wrongly parked car. The member then drove away in high speed leaving her children behind and came back to harass me and created a scene. While I was trying to explain the issue at the reception area, the middle aged female receptionist made it even worst by commenting about our «behavior» yet she did nothing. Prior to visiting this facility, I was under the impression that this is an affluence sports club. On the contrary, it really concerns me that certain individuals carries erratic behavior and poor driving skills imported from their country. I think it is time for me to find a different facility to avoid this type of crowd and there is no way my insurance company should pay for the level of customer service I have received.
2. They have a habit of cancelling my appointment on the same day.

While I love the ProClub and use all of their services, I’m writing this review specifically about the Discovery Bay Pre-​School program. This is not the drop-​in child care they offer, although that is also great program with great teachers. The pre-​school program is a formalized program for 2-​pre-​K and it’s excellent. I highly recommend it to people in the area who are looking for committed, intelligent, thoughtful and creative pre-​school teachers. It’s a young program and it was good to begin with, but it continuously improves. I love it and am so glad our son has had this amazing experience in his young life. The people who work there create a very loving environment and we always feel like we matter. They are our «village.»

I’ve been a member at Pro for 23 years. They have incredible facilities and their personal training staff is a team of thoughtful and highly skilled professionals. However, for as great an experience we enjoy as an active member when using the gym facilities, the experience trying to book appointments and use their spa medica services is very poor.
There is an arrogance with their staff that just isn’t well deserved. I’ve continuously had issues when booking appointments and with the quality of the care they provide. I will likely never book another appointment with PRO SPA Medica. The issue I have is mainly in the attitude and approach they employ. It’s like they think they are so good that they don’t need to be kind and genuinely care about their customers… what a shame. There are lots of other podiatrists and physical therapists out there with great Unilocal reviews. I’ll be using them in the future.

I have been a member here for a while — probably because my company pays for the membership, and, yeah, I want to suck out all the benefits I can from my (now) cheap a** employer.
So, the check-​in is okay, but there can be a LONG LINE — I have used the self scanner at times, and sometimes had to deal with the front desk staff who are usually courteous. The staff/​techs elsewhere can be snobby — we are the members, we pay your salary (at the expense of sounding snobby myself!), treat us properly.
The facilities are very nice — I love the spa, the courts, the pools, the weights room (for its cleanliness and quality of equipment), the food, with some caveats. The place can get very busy in the evenings. The cardio room is dark (WHY!!!) but the choice of machines is good. The «abs area» isn’t big enough. The weights room has no staff/​tech/​trainers readily available, and it feels like a ghost town from a movie at times. It also feels like it’s meant for people who can lift only 10 lbs because some of the equipment looks like it has never been used. The courts are just impossible to get into during busy times.
I use other gyms for weights and this one for other stuff. But, I would never pay for it myself.

I like everything here!!! The best thing is that the whole family can find something to do. I enjoy steam and dry souna there as well as Zumba classes:) –definitely recommend!

it’s a gigantic health club with lots to do. with that being said, this place is really only worth it if you’re a Microsoft employee, or another type of employee that the club has a discount membership deal with. honestly, for what you get vs. what you actually utilise here, it’s not worth the money you spend. A LOT of snobby tech employees who are over-​entitled just because they can use the gym for free come here, and they usually crowd the halls with their large families that often times are in the way. this place does have everything you need, but be ready to feel second to the Microsoft employees if you’re just a regular paying member. also, the bistro/​café has had problems with rats running around, so being such an exclusive club, you’d figure they wouldn’t have such a problem. the pricing is way much for what you’re actually getting food wise, and it’s pointless to go there for dinner unless you’re ready to pay the exorbitant prices. this place is only really for the rich and employees of the tech industry, and really excludes normal people who may want something better than the $ 10/​month gyms.

The Performance Center on Willows NE is a world class facility w excellent trainers. It is where you go if you are serious about working out w the best equipment and the best trainers. Lots of specialized classes in addition to individual workouts. Nothing better

We have been ProClub members for two years and, honestly, keep discovering things about it that we love.
Our kids are too old for the childcare now, but we used it a few times our first year and my daughters adored it.
Even during rush hour, there’s always plenty of room on the clean, well-​maintained, top-​of-​the-​line equipment. An abundance of staff are available for help, questions, support, whatever, during workouts.
Front desk and all support staff are friendly and thoughtful. We did a few sessions of swim classes, and liked those reasonably well. For my non-​swimmer, private lessons were necessary to really get enough attention to learn how to swim, but that’s partly because she was so reluctant… kids who are more keen seem to do fine in the group classes.
Kids 8 and up are allowed to work out with an adult on the equipment, so my oldest daughter would walk on the treadmill next to me when I ran, and we began to establish regular fun, active together time.
There are family fun events every weekend, and while they can get a bit overcrowded, they’re a blast. We play ping pong, badminton, jump in bouncy houses, play basketball, swim, etc.
I’ve only ever worked out with one trainer, Grant S., but he was fabulous: the perfect blend of knowledgable, friendly, firm, encouraging, etc.
The café is decent. I prefer the grab-​and-​go offerings (decent salads, wraps, etc.) to the sit down menu, but that’s fine as well.
Spa is lovely and peaceful. Sauna is blissful.
And the little clothing boutique near the main entrance is an absolute find. Adorable, reasonably priced boutique items (sweaters, dresses, jeans – super cute casual stuff).
We are not a Microsoft family; I think that at least half of the club members are. I have found other members to be friendly. It is well-​worth full price to us. Sooooo much nicer than Bellevue club, which is outrageously priced, snooty, and not terribly impressive.

This place is huge and mostly Microsoft folks, people like me who change geographies end up taking Pro Club the first year. Then some continue the second year, by third year you realise its not really as good. I love playing badminton but its always crowded with makeshift courts in the basketball area.
The front desk staff is sometimes snobby and slight bit discriminatory, but you get that from some establishments. Some staff is nice while some is so bad that you feel like punching a wall. Everything is terribly expensive even inside the club.
I had taken the ²⁰⁄₂₀ program from here. The initial contact told me that they would make arrangements around my travel (have it on email). But the dietitian basically told me to go pound sand. By this time I had paid the money, she had the audacity to tell me to keep stuff in the freezer for my 4 week vacation. The dietitian also never followed up with me for the second appointment after the program was done. Tells you they are only interested in taking money. At this point I had decided to not continue with them. Not to mention they made a couple of billing snafus here and there.
The club has further been deteriorating its perks to the members, for me, I would dine once or twice an year when they would send me coupons, this year they send me a spend 40 get 5 off coupon (or something like it), its almost as if membership and perks are a joke to them.
I cancelled my membership this year and am going with 24hrs fitness, with a membership from costco its only $ 700 for 2 years. I haven’t done the math, but its probably less than the tax I have to pay to goto Pro Club.
Update :
I wrote back to the pro club social email id, I was told someone would contact me, well no one did, pathetic ! Changed to 1 star.

We do pay over $ 200 per month for the family membership. We joined because it is close by, and it has warm water pools for our kid to practice swimming in.
We tried their group swimming lesson, and were not impressed. Decided to go with private lessons. This is where the frustration began. We booked a weekly private lesson slot for 6 months. When we arrived at the pool side on the first class, we were told that there was another family that also have booked the same slot. We were told that they would look into this and provide us with a resolution. I sent them several emails asking for updates without a response. I then found out from the front desk that all our reservations were removed from the calendar without even informing us!!! I had to personally visit their class reservation office again, and was told that their resolution was to put us on the waiting list. What a joke!!!
BTW, there are better, cleaner kids pools on the Eastside. There are days the pool water was muddy, and I have spotted human waste on the bottom of kids pool several times. They let little kids swim there without a swim diaper.

Well my biggest issue with this place besides it’s high prices is the fact that they don’t have child care for children above the age of 9. Do they really think I feel comfortable letting my child roam around a gym full of adults/​strangers unattended while I get my workout?
I got a free one-​week pass to try out the gym but I was so not interested in this place that the free week didn’t even seem appealing.
I also hated the fact that you had to pay an additional $ 3-​$ 5 for most classes. For $ 300/​mo for a family membership on top of the joining fee, classes should be included. I can understand that childcare would be additional but anything on top of that is excessive.
Also, while some may find the huge size of this gym appealing, I am not a big fan. I like to be able to get a quick workout, do my weights and cardio and not waste time wandering around the premises.

This is a great club — you have access to EVERYTHING here. Including an incredible spa, great sports therapy, anti-​aging clinic, nutritionists, lovely restaurant and food, etc. All the machines, trainers, etc. you could possibly ask for. Great guidance and help, and everything is kept sparkly clean.
The ONLY reason I don’t give it 5 stars is that it feels a little bit sterile to me. It is large, and clean, and even if I am coming here every day for a year, I doubt anyone would know my name. After 5 years of coming here, it seems like there are a few people who recognize me, and at least smile.

One of the best club in east side. I have been to different places and by far great facility. In 2017 they are opening their water park which is going to be something like Great Wolfe Lodge. Parking can be tricky in evening but there is always some empty spots. The same with
cardio machines, there is always some open. They have a bistro and a café, both clean and good healthy choices. My wife goes to spa and she is happy. All and all great place.
p. s. if you are serious about work out check pro club in willows.

This is a massive Gym in the Redmond– Bellevue area. They’ve got a lot of training equipments and plenty of personal trainers who can help us with our specific goals.
There are plenty of programs like yoga, TRX, cycling, etc that can be used too

This place is humongous.
They have a lot of free fun classes and also they charge for certain classes like Yoga, Zumba and TRX and Weights.
Alan’s yoga class is the best because he tries different things. I stopped going to the other ones since they are very basic (and I am not a yoga expert so imagine that!)
Peter E’s spin class is NOT to be missed! Music is fun and he has tons of energy and he matches the drills with the music. I haven’t seen that with other spinning trainers.
Rosana at the Spa is fantastic for hair cuts and Giuseppe will give you the BEST massage you will ever have. Trust me. Book him now because he is very busy. He fixed my hip and I don’t get cramps anymore.
They have 4 pools, 2 for laps. They are always clean. Standard 25 yards.
The lockers are clean and the steam room, the sauna and the jacuzzis are fantastic.
The gym also has different sections with different lighting and different machines. They even have a just female section.
This is the only gym in this Seattle area that has all this things I mentioned and they open at 5!

This review is again for non-​Microsoft potential members.
This place is fundamentally setup to cater to Microsoft employees. I pay for a family membership at this place and have for 8 years. Great facility, nice people — I would give them an A on both. But again policies, pricing and procedures are just plainly setup for Microsoft. So, if you are _​not_​Microsoft and actually are going to pay for the membership, the availability and service will not be commensurate with the cost of the membership.
So for example, I pay for a family membership. My kids have done swimming here for years. I can’t get my kids in an appropriate lesson because there are 1,500 Microsoft families with free memberships (and who don’t pay for a family membership) who have equal priority over someone who actually pays for a family membership. To sign up for the right class, you have to wake up at 5:00 a.m. and battle 1,500 callers.
If you:
a) are not Microsoft
b) have a family
You are better off going someplace for this cost that cares about your actual membership.
They are overwhelmed with Microsoft demand that they don’t have to work for. And, their policies, availability and procedures are just entirely reflective of their Microsoft deal. They really don’t want you here if you don’t work for Microsoft.
If you work for Microsoft — this place is a no brainer. If you don’t — I recommend avoiding it. I wish I had known this before I joined. I am going to have to eat (a pretty expensive) joining fee for switching but if you can’t actually sign up for services — what is the point.

I have been a member here for about 4 years, If you read the reviews there are a bunch of people complaining about the price… well if you cant afford it then go to 24 hour fitness.
This place is expensive but its worth every last penny, I promise!
I staff is always friendly, and they keep it completely clean and sanitized. It is the cleanest gym I have ever been too.
The equipment is always being replaced and is the newest and coolest at all times.
Kids center is fully staffed with polite people that are also school teachers and are always great with the kids.
Because I like to drink and work out my favorite thing to do is get a great workout in and then go upstairs to the adult lounge and have myself a cocktail from the friendly bartender.
If I were rich I would buy all my friends and family memberships here but Im not so Ill just keep my membership for now.

Disclaimer: my employer covers the cost of my membership and I only pay the tax on it, so I pay a fraction of what it would ordinarily cost (I think the regular cost is well above $ 100 a month). Given this deal, Pro Club is fantastic for me.
Microsoft employees and their families comprise most of the clientele, so you’re unlikely to run into any intensely professional bodybuilders. The staff is polite and helpful. The cardio room has a ton of treadmills/​ellipticals/​stair climbers, and I’ve never had to wait. There is an ample selection of weights and weight equipment as well, including a separate women’s area. There are a bunch of pools as well – swim pools, lap pools, and a hot tub – so you’ll be able to fit in no matter what your level.
The locker rooms are large and clean, and the showers are mopped frequently and not gross or mouldy. There’s also free body wash, shampoo and conditioner in each shower stall if you’re not picky about what you use.
I usually go around 4PM, so I’ve never run into the crazy rush hour crowds, but I can imagine the availability of free machines gets tighter once you hit the 5PM mark.