Market Optical

Great selection but this is high pressure sales (pretending not to be high pressure sales). Plus they discourage you taking photographs of yourself with the glasses on. $ 900 of a mistake later, I have a fancy backup pair of glasses.

I purchased my last two pairs of glasses from Market Optical and I can’t say enough good things about the service. I make it a point to ask for Hunter– he is amazing and I have so much trust in him to help me find the best glasses. The genuine care and enthusiasm in his work makes the whole glasses-​finding experience very enjoyable for me (and I hope anyone else in need of finding their next pair of great glasses)!

I bought the first pair of glasses that I actually think look good on me! Within 5 minutes, I was matched with a pair of glasses that were stylish and fit my face well, difficult to achieve with nearly no nose bridge and big cheek bones. The frames were made by Bevel and I decided to purchase them. *note that they don’t have an optometrist onsite and you will have to bring in your prescription.
About a year into wearing my glasses — I averaged wearing them about three hours a day in the evenings — I noticed one of the lenses had permanent smudge/​scratch marks. I procrastinated taking them into the shop but decided I should because no other pair of glasses had ever shown this defect. The lady who attempted to help me stated that because the glasses were out of warranty that there was nothing that can be done. But a guy who worked there overheard our conversation and decided to make an exception since the glasses weren’t too far outside of warranty and couldn’t come up with any rationale for the defect on the lens.
I got the new lenses put into my frames — took about a month — and no sign of defect yet, but I do notice that with this pair of lenses and the ones I had previously, the lenses get dirty really quickly (usually less than an hour of wearing them in the house while I’m doing «normal» things like watching tv or using my laptop).
With benefits expiring I had intended to purchase another pair of glasses from here — once again they were able to find me a spectacular fitting pair in minutes — but had second thoughts because of the lenses. I asked to purchase just the frames and learned that you must purchase the lenses with them «because of the warranty.»
Bottom line, love the frame selection. For me, the lenses didn’t work out as well as other pairs I’ve had. I’m buying my next pair from another local shop and hoping to have better luck with lenses. If not then I’d be happy to return here for their great frame selection.

Here is how to get the best out of this store:
1. Walk in and ask for their recommendation.
2. Buy that pair.
You could spend hours trying things on if you want but why? The staff here have an uncanny ability to match you with the pair that not only matches your physical face, but also your personality. If I could get away without wearing glasses I would. But since I have to wear them I believe on buying the best. Yes, this is an expensive store. But I always get compliments on my glasses.

My partner and I have bought 3pairs of glasses here. Love the unique selection of frames, service is great. There is some attitude when you walk into this store, nothing I can’t handle! It’s (Bellevue Square People)
Tom and his partner are great to deal with. Each pair costed close to $ 1300.00 out the door for frames and lenses. We could definitely recommend our friends and family to shop here. Because we can afford too

Waked in with a small problem in my glasses and although they don’t exactly do repairs, they were more than happy to take a look at it. Ended up getting my glasses back fixed and cleaned. Overall, awesome experience. Will be coming back next time I need new glasses. They seem to have a good selection.

This review is purely for their helpfulness in selecting a pair of glasses. I am still thinking about going through with the purchase.
Hunter was very helpful– from explaining the types of lenses to choosing the style for your face shape. They have a wide range of high end frames if this what you are looking for. As far as style, they have everything from making a statement style to more subtle styles.
Make sure you try on their Lindberg frames: Lightweight and screwless and minimalistic. Maybe their Mikli… whichever you are looking for, you are sure to find a very stylish pair here!

I called these people up from home to see if they could switch lenses from one frame to another. They were very polite on the phone and in person until they saw that the frames were from Warby Parker. Then they said they refused to help me or do anything with Warby Parker. That’s their right as business owners but should’ve been made clear over the phone.

Great selection of high-​end frames you don’t find in other stores.

I was in the market for a new pair of prescription glasses to use as my primary set (I have redundant backup sets distributed throughout where I commonly would need a backup set), so after researching Unilocal,I decided to stop here and take a look.
Upon entering this establishment — I find myself looking upon a variety of high quality brand-​name stylish frames, in a brightly lit store front. The staff here are very friendly (and take pride) in assisting you in finding a frame that will best compliment the attributes of your facial features. Some of the frames were of contemporary modern design, and others are of the most conspicuous and colorful designs.
I was assisted by Hunter, which after I told him what I liked in my tastes for fashion, he found a couple of frames for me to try. Talk about finding a frame pretty quickly that I like right off the bat. Afterwards, it was time to conduct paper work and wait for the glasses to arrive, which took about two weeks.
I’m happy with my selection here, and I’ll be using this facility more often when I need prescription glasses or other eyeglass accessories.
A couple of notes
1. It’s pricey, but well worth it.
2. They can provide an itemized invoice to you so you may claim it with your Vision Insurance Provider.
3. It was busy on two of my visits, seven or more customers and only three sales associates. This was during the evening. It wasn’t as busy when I was there during the afternoon.

Market Optical never fails. Was helped out by Ethan today at the Pike’s Place location. I have sort of a big nose, weak jaw and round face and not a lot of time to spare. Tough to find frames on a face and sched like that, but he instantly had several pair in mind. Didn’t take long to find the perfect fit. Helped with options to pick up the completed eyeglasses finished on fairly short notice. I planned to drive to the Bellevue location this evening, but figured I’d check out the MO in my own ‘hood and glad I did!

I needed a new pair of glasses with my new prescription and had looked everywhere. No luck. My wife and I were at Bellevue Square and I thought I would give them a try. Hunter is awesome — extremely friendly and helpful. He looked at my face, picked out two frames, and we found the perfect pair, just like that!
Several months ago I realized that the finish on my lenses were fading. Apparently I had been fiddling with the frames too much out of habit and they were coming into contact with my brows and wearing away. Hunter and his manager replaced my lenses at no cost even though my warranty had expired. They gave me a few lessons on how to handle my frames so it wouldn’t happen again. That was a huge deal as I was dreading how much this would cost. This Market Optical is professional, knowledgeable, and so easy to work with. No sales pitches. They are now my go to optical.

i knew from commercials that this was an upscale, expensive place so when the plastic (I think they are plastic) thingies that hold the glasses in place on the nose broke I did not think that the Market Optical people would help. But I was kind of desperate since one piece had chipped off and was digging into my nose. So here I was walking by the Market Optical place in the mall and decided I had nothing to lose by walking in and asking them for help. I fully expected to pay something but the fellow looked at my glasses and said this would be very easy to take care of. He just went somewhere to the back got come spare pieces to fit into the glasses, fit them in and finished! I asked how much I owed, he smiled and said nothing. When I save up enough money I would definitely go there to get some glasses. Very nice, professional place. I also love their décor!

Ginger was very helpful in picking out my frames and showing me the more unique colors they can order. Since Bellevue isn’t quite the best market for really wacky frames they don’t stock as many fun colors but a lot of their frames come in really unique ones. I ended up getting some awesome turquoise titanium frames. The bad news is you end up spending $ 700 on a pair of frames with lenses. The good news is I beat the crap out of my glasses and a year later my Kirk Originals that I bought there have nary a scratch. The Kirk Originals I bought last year are ridiculously handmade in France and take forever and a day to show up but are the most amazing glitter bombs I have ever seen. The Bevel titanium frames I bought this year showed up in 3 days. I only wish I could rationalize getting a pair of sunglasses there but I think I’ve spent quite enough money on glasses for now.

Great customer service. I took a pair of sunglasses I’d ordered online here to be adjusted. While this isn’t a service they typically provide, Jennifer graciously worked on my glasses to make them perfect. Super fun, friendly team and great frame selection. I’ll go back when it’s time for my next Rx pair.

Stylish and contemporary eyewear that has the prices to match. You will get what you pay for and that is super quality, good selection and awesome service. I head back here to do adjustments to my glasses and to see the latest designs when strolling around Bellevue Square. You can tell that Hunter likes his job and will go out of his way to find you the perfect pair for your face. Yay!

I’ve had a hell of a time getting my latest pair of glasses.
Let’s just say that for a two week order it took over 6 weeks to fully complete. But very litle of this was due to Market Optical. They’re good people and they want to do right by their customers — If I need new glasses again next year I’ll definitely be heading back their way.
Their sales staff is simply awesome. My wife and I dropped in with the intent of browsing, and were so appreciative of their staff members (damn, I wish I could remember his name) that we both ended up getting new glasses on the spot. They were friendly, helpful, approachable, and provided great advice.
Their inventory is awesome, which is what allows them to be so helpful. They don’t carry only your standard list of small-​sized plastic frames, they have more exotic types and sizes — for instance those that actually fit my dome. Amazing! But more importantly essential when you stare at a computer all day.
My complaint with Market Optical is simply that when they encountered delays in completing my first pair of lenses (they goofed and didn’t include one of the specifications the first time), they didn’t call to let me know. I had to call them when things started running over schedule by a week or so.
For the price I paid for these glasses, I expected much better notification and follow-​up. To be fair, they did credit me back $ 50 for my pains, which was much appreciated. And they did a great job of getting my wife’s glasses done early and done right the first time. And they were very accomodating when we determined later that my optometrist had screwed up my prescription.
If I had just gotten a bit more notice from them I would give them 5 stars.

Market Optical WINS again! Of all the businesses I frequent on the Eastside, they are absolutely the BEST source of customer service anywhere.
I’ve bought two pairs of glasses from Market Optical, one in 2001 and one in 2002. It’s probably been five years since I went in the store. (My 2007 glasses came from Paris Miki in Crossroads — what a DISASTER!)
I walked in a week ago and Hunter smiled immediately. As soon as he was done with the customer he was helping, he came over, put his hand on my arm, and said, «Where have you been?! It’s been FOREVER since I’ve seen you!» And he remembered my name. When’s the last time Lens Crafters did that for you?
Hunter and I had fun selecting frames for me to try on; my daughter and husband voted and we made some decisions pretty quickly. Hunter thought one pair was the most fashion-​forward but there were two pairs that looked really good on me. I really liked the second pair best; the über-​fashionable ones were a bit too «boy» for me. He didn’t have any issues with that and encouraged me to «follow your heart, you have to feel PERFECT in them!»
Of course, not discussing price as we went, I’d gravitated towards two of the most expensive frames they had… I picked out a pair of titanium Theos from Belgium. They are GORGEOUS and will last a long time, though given that they cost over $ 1000 by the time I got through top-​of-​the-​line Zeiss progressive lenses, coatings, and so forth, I do believe I might finally train myself to put them in a case overnight.
It’s easy to have a heart attack over the grand total, but given that I earn my living with my eyes and my fingers, and that I’m tired of having headaches from crummy glasses, it’s worth it. OK, maybe the function is worth $ 500… the fashion is worth the other $ 500… I know these peepers will get me NOTICED and I have to admit that I enjoy that attention!
Hunter was happy to file for insurance reimbursement for me and also gave me the paperwork I needed to apply for further reimbursement from my flexible spending plan.
Tom, Nancy, and Hunter have all been with this store since 2001; Ginger and Mark are also very experienced. I really love that there are people in the store who KNOW me and who want everything to be perfect with my glasses.

Go see Hunter. He’ll pick the perfect frame for your face. He’s knowledgeable and has excellent taste. I got the best bitchin shades ever and love them.
Be prepared to pay a big chunk of money. You get what you pay for.

Attitude Attitude Attitude. I walked in there looking for a pair of glasses and was approached by the older lady withwhite hair the glasses. After showing me a few pairs of glasses, I mentioned that I was looking to spend about $ 500 altogether on a pair and asked if she had anything that would fit that. She looked down her glasses at me, took the glasses right out of my hand, said «not here,» did an about face and walked away without another word. I have a few pairs of glasses and have spent more and less than 500 on them, and I can understand that certain stores only carry «higher end», atleast in terms of price if not quality, glasses. But the attitude? I know that I will never walk into this store again and will steer anyone I know clear of it.
I will say that they had some interesting looking frames, but definitely nothing new or unique by any means.