Jiffy Lube

I went here for a regular oil change and normal check and the service was simply awesome. My headlight was out as well and I had a bulb, they changed it as a complimentary service on my Altima. Did not have to wait a lot and Edy, the service person was polite and helpful.

Live review: oooh, never had to wait long enough to wait, get annoyed about the wait time, think about writing a review, and now write one. There was one car in front of me an hour and twenty minutes ago. I even saw my car pulled up to tue service bay forty minutes ago. I literally stood next to the window and watched them talk and go under my hood several times. Not sure what’s happening.
Ten minutes ago, homeboy asked me what type of oil I wanted so now I’m confused as hell as to what they were doing the last hour… I just bought my car a month ago so I think it’s safe to assume it doesn’t need a ton of work.
If ever my car gets back to me, I’ll check to see if they vacuumed the car. I feel time slipping by… There are now six people in the room with me, my car still chilling in the bay. I hate this place so much.

I generally like the concept of Jiffy Lube but my experience with this office was negative.
Two months ago I brought my Toyota Sienna for oil change. When I was about to pay I’ve been told that I need to pay for extra oil. That just didn’t make sense to me.
With the Toyota Prius that I have, a week after the oil change, the «check oil» light was turned on. When we got back there they simply pushed a button that turned that light off. This happened to us twice already.
I need to find a new place for oil change…

I noticed my 04 Nissan Sentra recently is leaking oil on my garage right after oil change from Nissan dealer and I was worried that my car’s engine oil may have been leak out. So, I brought my car to Jiffy Lub Bel-​Red branch where near my home and ask for oil change service and take a peek at my issue. I then ran my errands by walking for about an hour and then back to them.
I saw my car was in the front of office and thought they had done the service and ask for the cost. I was surprised that technician Curtis told me that it’s free no charge!!!
He told me other guys (Travis and Leon) had checked my engine oil which has very much full and no need to do the oil change. Curtis even helped to double check my car if it’s leaking again. And they spread the cleaning liquid on my engine to be sure no leaking found again.
I am so happy what they did for my car and the service they put without charge.
I definitely recommend this brach and service they performed.

Well the good news is the oil is changed. The bad news is these guys are really pushy about their expensive synthetic oil. I told them my car takes regular oil and they assured me that according to «Honda’s new guidelines» it needs synthetic. Now that I’m home and a few google searches later, I feel a bit swindled. What good is synthetic going to do in a car that is already old and does not require it? They did not reset the maintenance minder system but handed me a hastily scrawled sticker and sent me on my way/​Forget the vaccuming — they left dirt marks on my glovebox/​dashboard area presumably from checking the cabin filter.
Is this all 109 $ buys you these days?

Brought my 1971 MGB in and barely fit over bay. Did a great job handling difficult positioning and treated old car with respect.

I would come back again! Go see Kenny! great customer service and use your AAA to get a discount on your Synthetics Blend oil!

I”ve used Jiffy Lube in Arizona a few times without an issue. I moved to WA and stopped in this location on Bel Red. Ugh. What a mess. First, I have a key-​less ignition and the genius in the shop left my keys on top my car. I pulled out of the shop assuming they were still in the cup holder where I had left them.
They fell off about a mile down the road and were ran over effectively crushing my car key, home key and office key. I learned this when I got back to my office, turned off my car and was unable to find my keys. Now, unable to start my car, I had an employee drive me back retracing my route to find my keys. I was just going to suck it up and deal with it but after leaving work that night I noticed about a quart of oil in my parking spot. I had no choice but to bring the car back (after of course leaking another 2 quarts on to my drive way that night). They redid the oil change, secured the nut and refunded my cost. They also agreed to send me a new key. I figured that was all they could do on their part so I decided to avoid writing a review. However that was a month ago and I still haven’t received my key so apparently I’ll have to pony up the $ 150 for a new one.
My suggestion to you is to play the odds. These places are notorious for shoddy work. Go to the dealership or find a more reputable place.

I went there for a quick oil change. Wound up spending over 100.00 for an oil change. Had to wait a while for them to go next door to buy the oil I needed for my car. OK things happen. Then drive home to find out they didn’t check tire pressure as part of there safety inspection. Also they didn’t check to see if the new oil filter they installed was tightened. Thanks for the oil leak great job Jiffy Lube.

They helped me out majorly when my AC Compressor went out on 405 in the middle of February. And three months later when my AC decided to not function in the first heat wave we received in Bellevue.

I used to go here all the time for my oil change. The service then was excellent. They would honestly explain all the pros and cons of the car’s health (or whatever that’s called), and vacuumed + cleaned my windows. I’m sad to say that I won’t be back at this location any time soon.
Today I got an oil change. When the service was done I paid, and the guy just walked me to my car. What I saw inside? The car wasn’t vacuumed. They did a crappy job cleaning the windows. They left one of the windows open and water/​soap streaks were on the inside of the window.
The sad part is that my receipt showed that the vacuum and window cleaning service was ‘complete’ … HA, are you kidding me?! I won’t come back to this location the next time I need an oil change.

Came in to get an oil change today. When I first pulled up the guy was super friendly, asked me what service I wanted and was very pleasant. Then he showed me to the waiting room. It took about 10 – 15 min before he got back to me, which was fine they were pretty busy. When he called me up to the computer he was doing a recap of the services I was getting. I was thinking about getting my tires rotated but he proceeded to tell me his back hurt and he was feeling lazy. I didn’t add anything else I just wanted to get out. I usually go to jiffy lube all the time and since this is the closest one to my house I came here today. I doubt I’ll be coming back to this one. I’ll probably just take my car back to toyota since it’s the same price and way better service.

Poor service. Dont even bother to go to this location

Better than all the others! CALL THIS LOCATION, calling gives you $ 10 off, and they are always super fast. :-) I don’t go to any of the other locations because of how fast they are. :-)

My car requires regular oil. It has for the entire 9 years I’ve had it. Nevertheless, the employee here spent 30 minutes trying to tell me I needed synthetic oil– even though all my service records at Jiffy Lube said that I’d never had synthetic– not to mention my owners manual recommends regular oil. He made me sign a waiver releasing my warranty to the oil change and then spent another 20 minutes trying to sell me on product that I just had replaced. I felt like this location tried to take advantage of me. I haven’t had any issues with the downtown Bellevue Main Street location.

Very bad way of doing business. I brought my car in today to get free top off oil between services. End up being charged full oil change service fee without being informed ahead of time.

Never in my wildest imagination did I expect to review a Jiffy Lube. There are two in my part of Bellevue and I am pretty sure this is the one I went to.
Since buying a new Honda in 2007, I always went to a dealer for the every 7,000 mile oil change and maintenance. In 2012, I decided to come here instead when I saw a maintenance reminder A12 code on my dashboard. What a super experience! The manager (Josh?) was great, and the two young workers (one girl) were very helpful.
Comparison with my dealer –
Time:
Dealer = 5 hrs!
Jiffy Lube Bellevue = 30 mins
Total Cost:
Dealer = $ 200
Jiffy Lube = $ 130
Can I watch my car while the job is being done:
Dealer = No
Jiffy lube = Yes
Do you vacuum the car:
Dealer = No
Jiffy Lube = Yes (and fairly thoroughly to boot)
Do you let me choose the oil to some extent:
Dealer = Never suggested that
Jiffy Lube = Yes (they recommended one of two synthetic ones for my car)
Do you take drive-​in appointments:
Dealer = No
Jiffy Lube = That is all we do
Any coupons for oil change and/​or filter change:
Dealer = once in a rare while
Jiffy Lube = always, on their website or at the branch itself if you have no printer
I suppose I got lucky that I went on a July 4^th early afternoon so the place was devoid of other customers. But I am sue they have less busy times during most weekdays where you might get the same great experience as I did.
I will always go here from now on. They even offer to top-​off your fluids for free for the first 3,000 miles after each oil change, although I doubt most people need that.

I was given an estimate of 20 minutes on phone and 30 minutes wait time when I arrived. However, 30 minutes have passed and i’m still nowhere. There were some other people waiting before me and still waiting when I was there. It looked like a very annoying and demanding ***** was taking up all the resources for her car and I was thinking how great timing that was.
Wanna know how much took for an oil change? An hour and I’m not kidding.
One note: Chealsen (sorry if I spell your name wrong) is probably the best thing that this business had. She is the front girl who greeted you, offered you coffee, smiled and joked with you and last but not least took $ 10 off your bill for a promotion that you didn’t bother to look at the front sign for. And while my opinion still matters, she’s still not enough to pull any extra star for this location.
I will look for other closer alternative.

I normally don’t write reviews but I think i will start.
This place is not so bad if you are straight forward and say «I just want an oil change»
Jiffy gets iffy once they look up your vehicles history. They tried to push a differential oil change on me last time I was there and I refused, because it was $ 60 for front and $ 60 for back. I never looked into it so I want my knowledge before I say ok to something, because $ 120 is much to expensive for a college student. Thankfully I did refuse! I find out my vehicle only has front differential which is attached to your transmission and as long as the transmission fluid is fine you are fine. This is also confirmed by mechanics that I know. Thankfully, I wasn’t ripped off. Also $ 6 for license plate lights? Seriously? it ridiculous. I can go to Fred Meyer and buy a pack of them for about $ 2 and change them myself.
Like people tell you, becareful before you let them do something! More than likely after finding out about this, I will not return to Jiffy Lube.

This is not my regular Jiffy Lube I normally go to get my oil changed, but I suppose it must really have to do with who you get here. Guy I had was nothing short of formally polite and an overachiever when it came to customer service. Freakishly nice actually –but I’m not complaining!
If I’m in Bellevue again and need an oil change, I’d come back here.