Enterprise Rent-A-Car

Super nice staff, efficient process. We rented a cargo van several times from this location, and they were easy to rent from (website rental), easy to get out of there, and easy to return (we used after-​hours on the weekend).
Highly recommend this location.

This is an excellent place to rent a car. The staff is very welcoming and assists you in every way. Their cars are in good condition, clean and well maintained. The pricing is bit high as compared to airport location. The average rental costs around $ 100 per day sometimes not including insurance. The discount they offer is always on the car cost and not on insurance products. They sometimes offer free upgrade to Cross over and SUVs. They also offer free pickup and I got even a drop off once. Overall I recommend to rent from this place. And I wish they help their loyal customers to save more money. :)

Fast and easy drop off process and they give you a ride as long as where you need to be is within Bellevue.

Rented twice from this location within the past few months, both experiences were great. Hannah was extremely nice and helpful.

If I can give a negative star I would. never again going to have service with them. I went to a trip and needed to rent a car for a few days. I leave on Sunday and needed to drop off the car before heading to the airport at this place. So we got there to drop off the car and there is no parking more parking space to drop the car off. They don’t work on Sunday which is the day I’m dropping the car off. Call customer service and ask where else I can park to drop off the car bc theres no more parking for dropping it off. They said you can park close by but if there’s any damage to the car after you drop it off its your responsibility. I’m shock, they didn’tprovide enough parking space for drop off, so you force us to park around there and whatever happen is your responsibility. It said nothing in the policy that say that. Or they haven’t even told us before we rent this? Absolutely no customers service when we try to call, not even when I call the emergency number. Want to file a complaint and they said she can’t help me right now. Very unhappy about this place. Please beware before renting from here.

The car got a flat 15 minutes from the rental agency. I purchases all of the insurance they offered. The car does not come with any tools so you can not change it yourself. They would not send a new car out for me. I had to wait 4 hours for someone to come and change it. Then, here is the kicker… they didn’t feel like they should give me any discount. ARE YOU KIDDING ME!!! The worst customer service I have every seen in my life. Very rude and unhelpful!

Found Enterprise using the website — it must be a new location because everything looks and feels new! Anyway, I needed to rent a small car for a few days as my primary car was undergoing an extensive preventative maintenance regimen.
After checking everything on the website, I walked over here on the weekend. While walking to this location, the large «Enterprise» logo within the building can be seen from 140^th. It was very smart of them to place a giant logo that can be seen from the street, close to over 300 feet away.
I was greeted by an enthusiastic sales rep — which got my car, gave me the paper work, and did the overview in quick order. When returning the car — I believe I was assisted by the manager of the agency — which did print out my receipt and on-​site shredded all of the old paperwork that I had. Nice touch for protecting customer privacy.
The facility itself is bright, and every single station was staffed — I didn’t have to wait that long (probably less than 5 minutes) to be finished with the entire transaction when picking up or returning the car. I’m happy with the service here, and I’ll be sure to use them in the future when the need arises.

Fast, Friendly, and Got us on the Road! We will definitely be back.

Smooth rental at a fair price. Did it on a debit card so there was a security draft above the actual rental charge which was promptly refunded (the next day) in my account. The place is a little crazy busy in the morning, but no problem.