Baker’s Supermarkets

Don’t like the new décor, sort of dark and depressing and isles aren’t as wide, but the produce section is really nice. Employees are helpful and love the sales and 10 for 10.

This has been my home grocery store for quite some time. I have a love/​hate relationship with this Baker’s and wish there were more shopping options close to home. They just did a remodel which has seemed to only add to the negatives… but I’ll weigh it out here…
Positives
Expanding organic food and produce sections
Love that they added a cheese counter
Boar’s Head deli meats and cheese
Simple Truth brand Grass Fed Beef and other Simple Truth Products
Clean
Decent Customer Service
Negatives
The new layout doesn’t seem to flow and after years of shopping there I still find it confusing and time consuming to navigate.
The shelves are higher, causing a short lady like myself to either beg strangers for help or scale the shelves to retrieve top shelf items. (if you find yourself stuck w/​out help, more often than not, there is a tall man that works at the flower counter that can assist)
They added a bunch of self check out lanes reducing the amount of regular check out lanes, which causes longer lines.
They are currently building a baker’s gas station in the parking lot which causes traffic issues.
They seem to have narrowed down their selection (brand wise) since the remodel, a lot of my old favorites are not carried anymore.
Their sales can be confusing, requires quite a bit of attention to properly shop the sales.

Baker’s recently did a complete renovation. What used to be a very customer friendly store has now turned into a total shopping nightmare for customers. They made the store into a complete mess. Every aisle is too narrow and there’s not enough room for carts and customers to comfortably shop. The merchandise in every aisle is oddly mixed matched. They did away with the lottery, also took away their great gift wrap/​greeting card, etc. aisle, took away Redbox, and many other great things that made shopping in Baker’s a convenience. The store seems smaller and more crowded now. It’s just a crying shame they ruined what used to be a great store. I hate having to go there for anything now, hate it! I always wander aimlessly looking for my items on my list. Shopping at Baker’s is now a very stressful, time consuming experience. Wish they’d put the store back to the way it was. If it’s not broken… don’t fix it!

Sucks! Doing renovation! Can’t find nothing anymore, moving everything around every week. No more red box? Holes in floors, trip hazards, this isn’t good!

Clean.
And updated.
However!!!
The person who was the in charge of the building and construction planning needs to be fired! Why you ask? Because the parking lot is a hill!!! They were too cheap to level the parking lot. Target next door leveled theirs! So you have to push a super heavy cart full of groceries up a hill.
I’ve seen senior citizens struggle with this.
I’ve even stopped coming here for that reason. I forget but I am soon reminded when I am performing an Olympic event to push my cart uphill.
One might think that the employees can can do it buuuuttt they hardly have enough workers to bag the groceries.
My kids have to bag my groceries because bakers is cheap and doesnt hire enough baggers.
I have to allow this in order to not protest and wait 30 mins (done this in past).
So no one to bag and no one to help take out on their hill parking lot!
They need to have more staff bagging groceries. They need to level the parking lot! Or set up curbside grocery loading (like how grocery stores use to do it) since their parking lot is a hill.
Oh yea… they always have expired food. I get home and realize it. It is a waste of time to bring back a .99 cent yogurt so I just trash it… but this happens at both Bellevue locations. I’ve shopped at other bakers in omaha and they do not have the identified issues.
I’ve known lots of folks who have stopped coming here for these reasons and my time is up if they don’t get their act together.

The store is large and has a great variety of groceries and deli items as well as being centrally located; however, the greatest problem is that it is overall the most expensive grocery store you can shop at in the Papillion/​Bellevue area.
Did a study to compare prices and found Baker’s daily grocery prices to be significantly higher than Hyvee, Walmart Grocery, Target Grocery and of course your generic locations like Aldi.
You can find weekly bargains on select items that make it worth stopping in, but don’t plan to buy your entire shopping list here or you will be out significantly more money than shopping at the other stores mentioned above.

Bakers is not that bad nd is open ²⁴⁄₇
LIKE: They have an healthy food section of a few aisles of gluten free, dairy free and vegan/​vegetarian goodies.. They have a large selection of organics fruits and veggies etc and the best part is it’s pretty close to my house. Don’t get me wrong this place is no «Trader Joes» or «Whole Foods » le sigh :”(but this place is a great and ultimately saves me gas … LITERALLY
REALLY LIKE: You get gas points. For every dollar you spin you get a point. (Some times they offer double points days) 100 points equals .10 of each gallon. If you, shop there frequently you can get up to 2K points ($ 2) off the gallon. Now that’s what I really like. All about saving my cheddar. Oh they actually have people working at the check out
DONT LIKE: Some of the prices are Re-​DIC! Ok people, I understand the dollar is getting weaker and inflation is emerging but really are frozen dinners really going to cost $ 3-​$ 5. and is fresh broccoli really $ 2 Um this is not o.k.
Still I probably will have a lot more check ins

This Baker’s is close to home, but with the very small amount of organic produce and grocery section, I must fulfill the rest of my shopping needs elsewhere if I come here. I do come here from time to time though, if I’m really in need of something, like milk. They do have a few different brands of organic milk here.
Customer service, well, I’ve seen way better at other stores. It’s a little hit or miss here. Sometimes, you can’t find what you’re looking for and it also so happens you can’t find someone to help you. Other times, you can find a friendly person to help you.

While the prices at Bakers are reasonably comparible to other stores in the area, the customer service is severely lacking. They have a decent selection of the items we normally purchase though so we find ourselves using Bakers from time to time. Compared to our favorite employee-​owned grocery, Bakers’ employees seem to struggle with concepts like customer service, courtesy, and helpfulness. Several times I have checked out early in the morning (6−7am) and was told that I had to use the self-​checkout… it didn’t matter that I had 40+ items in my cart. Plus, the self-​checkout counters barely hold a dozen items (and I HATE that everything has to remain on them until payment is processed). When I’ve complained about the self-​checkout system, I get told that I need to learn how to use them and adapt — not that they’re troublesome. I avoid Bakers when possible