Alpha Heating & Air Conditioning

A rep. from this company came out to get me an estimate for my ducting work. He took a peek into my crawl space and said he can’t do the work because there are missing parts. Which he told my home insurance (American home shield), who than denial my claim. I went under to check and found that all parts are there laying on the ground because it fell off. I do not at all recommend anyone to use this company until they get rid of the lazy and rude employee that exist.

20 years-​old Furnace has been hardly blow out warm air since last weekend. Called warranty company and they forward me to this company.
First impression: BAD. Old man answered my call very impatiently when I called them in the noon and just told me «I will call you by end of day» then hang me up.
Second impression: BAD. Same old man shows up at the door at the night. There are two sliding doors before the furnace, old man seems to be very angry about it and keep asking me to remove it or he will just leave. It took me 2 minutes to remove it, but it was very unpleasant. After checking the furnace, he started to lecture me that I was too stupid to not get the furnace properly checked and fooled by home seller. I know I was careless, but please just help me, not to lecture me.
Third strike: Good. After charging me another $ 129 for furnace cleaning, my old furnace is back to life and my house become warm again.
Overall, it cost me 216 dollars for a onsite visit and a clean up, which is not cheap. They left a big mess behind and every corner is covered with carbon dust. I have one carpet near the furnace. They didn’t bother to move it aside, just put parts on it, which cost me half hour to clean up. I also spent another hour to clean the other dirt and foot steps behind them.
Although I almost hate everything about this service, they still got the work done, which made me happy in such a freezing night.
Need to mention, the young assistant has been nice to me and my boy, I also noticed that he has been trying to clean the dirt after work. He could be the hope of this company.

Warranty part repair in June turned into additional work. However, $ 1200 later, my heat pump still doesn’t work. Hani refuses to return calls. Very unprofessional.

I would highly recommend Alpha Heating. We have used them since 2006. Hani is very honest and very experienced and his prices are reasonable. I called them yesterday because a loud «boom» came out from our furnace when I turned my heat on. I actually called the fire department and when they found nothing I called Alpha Heating. They came out within the hour and told me it was just a loose wire and didn’t charge me for the visit. Who does that anymore? He gave me sound advice on what to watch for. Our furnace is getting old and my husband and I will definitely use them when we buy a new furnace and for our servicing.

Best service in town.
I called the office two weeks ago, as my heat furnace failed, and we have a new born baby girl.
The technician show up on morning of next day. Very honest and friendly person. He troubleshoot the problem and fixed it for a reasonable charge. Furnace is working very good since then.
Baby is happy. Mom and dad are happy.
Will call them again for future service.

Arrived as scheduled, fixed 1 furnace and a heat pump, efficient, professional
would highly recommend.

Don’t deal with this company! They are dishonest and rude. I bought a home which they had serviced just before closing. They switched out the heat exchanger on the furnace and did not replace the old fitting to the gas line. So I arrived after closing to a small gas leak. PSE shut off the gas so no heat. When I called these guys they completely stonewalled me. They said it was an insurance job and they needed direction from them. When I final got ahold of the seller, she said this was a complete lie. When I called back they said they would need a few days to look up the records and maybe would be out a week or so thereafter. So I and the kids were supposed live with no heat for maybe ten days. When I told PSE they took pity on me and sent a guy out for free and fixed it. Took him maybe 20 minutes. These people are complete jerks!

Are you serious??? I can’t believe AHS Home Warranty still uses this company and has the nerve to send them out to my new home! They came out to our old home 3 years ago, the man was rude, condescending and a complete jerk. I can’t believe this company is still in business! It took them 3 days in the dead of winter with no heat and a 2 month old infant to finally bring us a new furnace, this is after the 2 week wait on the original service call to their company, after several cancellations/​postponements on their part. Do Not Use This Company!!!

I heard about Alpha from a friend of mine who had work done on their home and was very satisfied with the work, so I decided to give them a shot and I’m glad I did! I’m not an expert on heating units but the tech, I think his name was Hani, was very friendly, polite, and helpful and answered all of my questions and explained everything until I understood everything.
He was on time and got the job done flawlessly, I have absolutely no complaints. I will most certainly be calling Alpha again if I ever need any heating or air conditioning work done, and I highly recommend Alpha to anyone who might!

Came to my house to do contracted repair on heater. Motor inop. Stated that the unit needed cleaning and tried to sell my wife a cleaning for $ 129 special today (normally $ 160). I called the home warrenty company and this should have been covered. When My wife stated she did not want it the became not so friendly. I called him and asked whey did they not blow out the fan since they had it out of the furnace? he «stated that this was not part of the service call» –WOW is all I have to say.
On a good note: noted motor repair was well done
On a bad note: Dishonest and tried to make extra monay by upservicing. Dont call these guys!!!