Oliver C. Joseph Buick GMC

Jason was a lot of help. Buying a car is so stressful and he made it seem easy. Thank you for everything.

I’m going to have to update my previous review. The guys at the Service Center were great.
They took my car in, ran a full check on everything, replaced my auxiliary battery for free, and were just all-​around awesome.
They said they wanted me to be happy with the service — and I definitely am.
Consider me a satisfied customer.

As described in a couple other posts, I too was misled by their deceitful ad campaign. I too had a «winning» flier that turned out to be bogus. I would not recommend that anyone patrons a business that deliberately misleads potential customers. Buy your next vehicle elsewhere, the business ethics of this place are clearly worse than even what you expect of a car dealership.

If it were possible I wouldn’t even give them one star. As another individual has already stated the marketing techniques and customer service is down right dishonest and rude. Went to Oliver C. Joseph Buick GMC today since according to their flier and multiple phone calls/​text I won $ 1000. Turns out everyone is told they win to come in. What they don’t indicate it that those numbers don’t mean anything all that matters is a claim number on the front of the form that has to match a different set of numbers on some board they made. Instead of the $ 1000 I supposedly won I got a $ 5 gift card to Target which doesn’t even make up for the gas wasted to get to this dealership. This is a complete scam obviously to sell cars but is just straight dishonest. When I complained to the Manager he told me «I SHOULD LEARN TO READ». How is telling someone to learn to read a good way to earn someone’s business. I guess if you can’t sell someone a car after misleading them the best next step is to insult them. Is this how they have done business for over a 100 years. Absolutely unsatisfactory. If I was the owner I would be ashamed to have someone running my store that speaks to customers in this manner. I purchased many cars over the years and never have I been treated as poorly as I was today.

We were traveling from Montana to Florida when out check engine light came on. They worked us in at 2:30 PM the same day. They have a little play area that occupied my 2 year old and are pet friendly (we had 2 dogs)! They were courteous, fast, and nice as can be. If we lived here, we would definitely service from here always! Refreshing to get such good customer service!

Terry Funk set the tone for our feelings about the Dealership. He got me what I wanted, actually even better than I thought. He was understanding and helpful. I recommend anyone buying, you need to see him. Reice and Tim in the service department have always listened and never made me feel like, you are a girl what do you know (which is how other dealerships have made me feel). I appreciate that. I have gotten outstanding service. My 2013 Buick LaCrosse is an awesome car. I traded a CTS for it. I LOVE LOVE LOVE the HUD display. I’m blind in my right eye so it really helps me to have everything in the windshield, which I would never have known about if Terry hasn’t gotten me. our program car. I have sent people to your dealership many times. Whether tg e y buy or not I don’t know but I sent them. My husband has too. We are very happy with the car and the dealership, specifically Terry Funk-​great salesman!!!

Staff were rude and misled us to get us to sign paperwork. We wanted to back out and they pressured us to move forward. After a few hours, we tried to negotiate for a different car because the one they pushed us in to we did not like after actually getting to drive it for more than five minutes. We were told «too bad». Filed a complaint with Chrysler LLC with their Dealership Managers

Met with service manager today and received an in depth explanation as to why the steps were followed to fix the sensor. Really appreciated them taking the time to explain their processes and why it took many visits to alleviate the problem. Gladly continue to be a customer of Oliver C Joseph GMC. Thanks guys :)