Garden Fantasy On Main

New to Michigan and my boyfriend sent me surprise flowers. I was on a run and had a missed call from the driver who delivered my flowers. I called back within 10 minutes and she was extremely rude. 1. I had no idea I was getting flowers 2. You can drop off any package at the front office if no one is home that lives in my complex. 3. She wanted me to come pick up the flowers when I had no idea I was even getting a delivery.
Very rude and so unprofessional, especially since the dower delivery was supposed to make me feel better from the rough time him and I are having.
This company needs a 101 on customer serivce, or a little sympathy and compassion.
When my boyfriend called to actually order and confirm the order the ladies on the phone were SO un professional couldn’t find the order.
He called them back after I told him how rude the woman was to me and she took the delivery drivers side.
The customer is always right. Ur company should be making others feel good not worse, or ruining my day with your bitchy attitudes. Once again, I had no idea I was receiving flowers, it’s called a surprise for a reason. Don’t get mad when someone isn’t home and your too lazy to deliver 2 minutes away.
Wow!!!