Clara Maass Medical Center

Thumbs Down!!! Been there since 530pm til 1230am and thats the ER bathroom and waiting area nasty… Smh

Waited 4 hours to get into ER. Then waited a total of 12 hours just to get a CT scan. Had to keep hounding nurses and doctors to get into get CT scan done and then to get discharged. Won’t ever be coming back here even if on my death bed.

i was operated on at clara maas twice in my life once when i was twenty and then again in 2011 for same day surgery. i was treated well both times my first surgery i was in for4 days and the nurses were so good and had good bed side manners. my 2^nd surgery was same day and they were very helpful no one likes a hospital but i give this one a good review as i now live in montclair and dont often get down to this area i remember when it was a very small hospital now its a mansion!

My little nephew was born at this hospital. From start to finish my sister received excellent care from the nurses, physicians, healthcare personnel, and ancillary staff. It’s a great hospital with some very fine doctors. Professionally speaking some of the surgeons that work here are excellent at what they do. They care about their patients and they don’t take unnecessary risks. They perform the procedure and get the patient back home and back to recovery as soon as possible.

I am absolutely amazed at the level of care, professionalism, efficiency and compassion of the staff in the emergency room at Clara Maass hospital. Of specific note is ER doctor Allison Lam and nurse Elina Hanin. Both of these professionals are a credit to Clara Maass Hospital.

I can’t say enough about the staff at the hospital. From intake to orderly to anesthesiologist to nursing to my urologist, they are simply the sweetest most caring folks I’ve met. It made my surgery and recovery that much better and hopefully faster due to their attentiveness. No one wants to be ill, but I swear if I get sick again I’ll find a doc with Clara Maass privileges.

So far it’s not giving me a great feeling. A loved one was being transferred tonight and they had me fill out the paperwork and wait at the emergency room for 2 hours since it’s where I was told the ambulance would arrive from the prior hospital. After 2 hours, they finally told me that the transfer had completed already and that they were in a room and that I can’t visit them since it was late. Yet I filled out all the forms for the transfer. They didn’t seem to know how to locate their patient, even when I was searching for the room, the different nurse stations couldn’t easily figure out the location of the patient. I’ll see how it goes tomorrow, the only thing going so far is that it’s a nice building and new construction is bringing it up to date and the majority of workers were nice. Too bad the process and their system needs some fixing. So question is, should I really be keeping my loved one at this place if it seems it can’t keep track of things? It remains to be seen… to be continued.

Is there a way to give 0 stars? Get in the car, drive to a real hospital like St. Barnabas. My father spent 8 hours in the ER before deciding to admit him for high glucose levels. For the next few days, ANY time I called for an update I was either: placed on hold for a lengthy amount of time or asked to call back. Isn’t that part of the gig, nurses? At any rate, we will most certainly NOT be coming back here. The hospital and its staff need more help than the patients.

I lost a fight with a door this evening and went to Clara Maas’ ER. The waiting room was pretty empty, save for me and and another patient, and I was checked in, triaged, and into the ER proper in about 15 minutes. The admitting nurse spelled my name wrong on my wristband and forms, even though I wrote it right and gave her my properly-​spelled ID. The triage nurse who took my vitals also took a phone call from another employee and shot the shit while I sat there waiting for the machine to take my blood pressure. I hope the triage nurse’s next basketball game goes better than the one he had today.
The actual ER was better: Each patient bay has a tv with a hand-​held speaker, there’s a pretty hot air balloon motif bordering the ceiling, and the staff have these laptop carts that allow them to bring the paperwork to you (which seems to have sped things up a bit). I don’t recall my attending physician’s name but he had an easy-​going nature and was quite calming. He stitched me up and had me on my way in no time.
However, I did drip a bit of blood on the floor going into my little bay. It stayed there the whole time I was being treated, maybe 20 minutes. My blood. On the floor. I’m sure that’s not cool. I don’t expect a person to go through with a mop every five minutes but still… There’s a patient with a dripping, bloody gash on her head walking through the ER… Maybe take a look or two around to see if she’s leaving a trail.
Aside from my splattering of biohazard, a quickly-​amended misspelled name, and a chatty nurse, all went well. Go to the ER for stitches, not for a spa.

I required same day surgery and had an opportunity to do it here at Clara Maass. The people from the shuttle driver to all staff members were attentive and friendly, most importantly extremely professional.
I was picked up at 6:40 at my house and in the hospital by 7:10. Wrote down my name and called within 10 minutes to complete medical paperwork and questions about my medical history.
10 minutes later was in pre-​op and was being prepared for surgery by nurses. In the operating room by 9:05 and out like a light. Woke up 5 minutes later and procedure was being performed by Dr. Cho and no more than 10 minutes later was out in post-​op.
Out of the hospital by 10:45 in the morning. No pain so far as it is now the next day and waiting to see doctor for follow up.
My first surgery and don’t want any in the future but if I had to do it again, I will most definitely consider Clara Maass.

Last Wed. I went to my own Dr. and he diagnosed me with Bronchitis sent me for a chest xray and prescribed some meds. By Friday I was no better and he said to go to the hospital and be admitted. WELL My husband and I waited 4 hours in the outer waiting room, it was Friday and I figured I need something to help me over the weekend. Then when I finally got called in they gave me a breathing treatment actually 3 They could not get my oxygen level over 93. The Dr. actually shook the little finger monitor until it got over 95. They took chest xrays and said they were CLEAR. I couldn’t imagine them being clear they way I was coughing. They gave me an IV steroid to help with the breathing. After 9 hours I was sent home with a prescription. Well I just got off the phone with my primary Dr. and he said that the original x rays showed Walking Pneumonia. I have been 4 days now not being properly treated.

On 5÷20÷13 my Dad went into cardiac arrest and was brought here and remained in the ICU until yesterday, 6÷11÷13, when he was transferred to an acute care facility.
I’m surprised by the low rating for this hospital but then again, I can only speak for the ICU. Every doctor and nurse (ok, almost every nurse) were amazing in their attentiveness in caring for my father. No request we had was too great. No questions were a bother. Everyone was extremely helpful and took the time to explain and go over everything that was happening, about to happen or might happen. I just want to shout-​out the angels (aka: nurses) of the ICU, especially Jon, Olivia, Barbara and Sean.
The ICU waiting room was definitely a second home for the three weeks of nearly daily visits that I made here. Patient Services is located inside the waiting room and they definitely put up with dozens of family members sitting around for hours with Dunkin’ Donuts Box of Joe’s and loud Polish voices talking and laughing at all hours. Patient Services hooked us up with playing cards, stress balls, blankets and allowed us to use a reclining chair in the room so we could take turns napping. Best of all, they put my family on a list for parking so that we wouldn’t have to pay the daily fees. That made visiting a bit less stressful to maintain for three weeks of constant visitations.
I wish I wasn’t there at all and that I didn’t meet all the amazing people that work here, but I did. And for that I can’t give them anything short of 5 stars. (Kind of morbid to be reviewing the ICU on Unilocal,I realize that. No one ever ends up here by choice.)

I was surprised when i read these reviews. i was just at the ER for belly pain, i was vomiting for 2 days straight. the wait was not long and i was treated really well. i had blood work taken, an iv, and medication all within 30 minutes of being there. the doctors were very informative and the nurses were really nice. i didnt witness any drama

Go here if you want to watch the drama of orderlies & nurses fighting (and cursing) outside of your ER room. For anything else look elsewhere. I can’t remember a time when this was an efficient hospital but I do know that contrary to their extensive campaign of being a GREATLY IMPROVED HOSPITAL, nothing has changed for the better. If anything the staff are more inexperienced, ignorant and plain rude.

I was born in this hospital and have been to the emergency for miscellaneous injuries through the years. Once you get past the initial wait and preliminary buffers the medical staff isn’t bad (I’m still alive). The ER waiting area though is a blending of a bus depot and purgatory. Gotta give my birthplace some love though 3 stars !!

Did a promotion here! The staff organization was ok. I only saw the cafeteria! It was very small and selection of food was limited. Not exactly a top of the line type. The staff was really polite and helpful!!!

ER functions well. Some go beyond the call of duty. Awful bill collection dept.