Atlantic Uniform Co

Read my other review on their Newark location. First, getting through on the phone is nearly impossible. I called 4 times before someone in the Order/​Sales dept. picked up. I only called this store because the one in Newark suggested I call them due to lack of inventory at the Newark location. So, I called and asked for a specific duty jacket. Was told they only carry it in blue not black. REALLY??? Both of these stores do not offer choices at all. Not every officer is male, 6’3, weighs 300 lbs and only wears blue. Get with the times Atlantic Uniform or lose even more of your business to the Internet.

Uniforms and shoes are over priced, when I showed the salesman a comparison of prices with another store he gave me the Bs excuse about overhead and having to pay employees, everyone had an over head and employees to pay. I expected them to at least give me the same price but they didn’t give it to me. I try to support local business but with those kind of prices I’ll take my business somewhere else next time.

This place is a complete nightmare… My husband is currently attending a police academy and we came here to get some alterations done. Well these alterations were done so poorly the next day the stichings were coming out. I came back to get them fix and all they did was patch it up over it. I didn’t say anything as long as they hold up I didn’t mind. However one wash later the sewn in creases were falling out yet again. Brought back the dickies shirt to let them know what happen and they were so rude and unprofessional with smart remarks like «oh are you sure your not pulling on them» really… Like people don’t have anything better to do with their time than keep coming back to this place to get uniforms fixed. I had call on the phone to ask about the shirts to see if they were ready and they left me 20min on hold, then when I hung up and called back to let them know they just left me hanging there the guy just said «oh we are still look» and put me on hold right away, didn’t even let me talk or didn’t even apologize for the time I wasted waiting for them to say something. The clothing there is extremely expensive you can get most of that stuff like dickies brand and carhartt for way less at Kmart or Walmart. I’m gonna go back and get my shirts and never return to this place again. If you can avoid going there I would!!!

I had been a customer here for years, buying footwear and clothing. However, my last purchase was a pair of Carhartt jeans, which split in the rear only FIVE DAYS later. Since I was busy working, I had my mom go back with the jeans and receipt, where she was sarcastically asked «what do you want us to do?», which was the clerk’s lousy way of saying no replacement and no refund. Shocked, I went back myself, mentioned the way my mother was spoken to, and the same clerk who spoke to her came up with a new one: according to him, the pants looked like they were cut with a razor — funny he didn’t mention that to my mother. I explained to him that I work in an office, not a contruction site, but since I didn’t have the jeans with me, I couldn’t show him that the jeans were not cut with a razor, but the tear was clearly from faulty fabric, not from being cut. I get that the place makes its primary income from police uniforms, and I’m sure that if I was wearing a police uniform, my problem would have been addressed differently, but since I’m just a regular guy, my mother and I got spoken to with sarcasm and a lie.