Mr C Watch & Clock Repair

I brought in an antique pocket watch to have a crystal replaced on Jan 25, 2014. They said it would take a few days (no more than 2 – 3) for them to call me with an estimate. Well 2 weeks go by with no estimate and I call to get an update — they give me a price and say that it might take a couple of weeks to find the part because it’s discontinued. I say «No problem — go ahead. «
I don’t hear back from them so I call on March 19 (now 7 weeks) — «We still haven’t found the part.» To this I say, «can you tell me the info on the part you are trying to find and I will look too.» They told me the info and within 1 week of casually searching the internet for the part I not only had one vendor but TWO who had the part needed. I have my doubts whether they searched «hard» for it. So I call up MR. C shop to try to get the watch (or the bezel) back so it can get fixed and I GET NO ANSWER FOR 3 DAYS — no answering machine — just ringing.
So I drive over there today and there is sign on the door that they will be closed for a week. It’s now 2 months since I brought in the watch for repairs and I still don’t have it back.
Will update next week (hopefully) after they return.
⁴⁄₂ just picked up the watch and the person didnt seem to care at at all. All she said was we tried to find it but couldn’t. I told her i found two. She said «well let them fix it.»

Small shop, friendly service, reasonable cost!

I have been using Mr. C’s for many years. They can usually do the repairs while I wait.
I have also purchased watches from this store. Their prices are excellent. They usually have a sale so be sure to ask!
Their staff is helpful & customer service is their top priority. If they cannot fix it immediately then they can have it ready for you within a day or two.
I like the fact that I am able to park right outside their door & just run in.

I took in a Citizen eco-​drive that the hands had quit moving on. The electronic portion of the watch still worked fine. I told and showed the fellow that before I left it… when my wife came back to pick it up, he had replaced the electronic portion… and the hands still did not move. He charged me $ 53. I ended up taking it somewhere else where they said it just needed a cleaning and charged me $ 30. I will never go back.

Went in to have links removed from a new watch. Mr. C did it while I waited and only charged $ 10. I was very pleased!

I literally almost drove into this place. Small shop on the corner of Bellaire and Bissonett. They fixed all 5 of my watches in record time… no pun intended. Hopefully I don’t need to see them again — who knows why all of my watches just ended up dying — BUT if needed, I would definitely stop by again!