Jack’s Car Wash & Detailing

I always come here because they do a good job and make sure they take out any dirty spots. I’ve had bad experiences at other car wash spots. I was very disappointed to find many dirty spots inside my car i paid for a deluxe wash. When i went to give the guy my ticket he was so rude and just walked away (he did say thank you as he was walking away) but other times people wait to see if they missed any spots so they can clean it for me before i leave and I usually tip them. I have to clean up the spots they missed today. That makes me disappointed because they always do a good job. I hope the next time i go it’s a better experience.

This place is great! They are very organized not like other car washes. It took max 30mins for a Supreme wash + (interior dressing/​cleaning). Where in other places I’ve gone it’s more expensive and up to a 2hr wait. They even have a waiting room with A/​c, Tv’s and car essentials and accessories.

They always do a pretty good job!
Can’t ask for perfection. If anyone wants perfection, they should wash their own cars themselves! Overall good quality work!

I always come here to get my car washed. I didn’t have a problem until today! My car is new!!! And left with a fucken scratch!!! Now I have to begin washing my own car!!! I called and they said they were going to check the cameras! I am so fucken pissed off!!! I am most definitely going back to speak to the manager!!! Save yourself!!! And don’t take your car here!!! This by far the longest Unilocal review I’ve written!!! They are most definitely going to fix this!!!

This car wash place is decent. Been coming here for years. People need to remember, 1^st that this place is a machine car wash. So don’t expect the same type of car wash service you would get at a hand wash place. 2^nd, if you were too lazy to spend at least 1 hour to wash your own car, don’t get mad when a bunch of people wash your car and hurry to dry it quickly to get you going on your way. If your picky about certain things, then go do it yourself. You get what you pay for! Live with it!

Been here couple times bc they wash the cars fast when i am in a hurry. But as far as the cleaning. Not good. They don’t clean very well i still see marks on the car. Ugh!

Please please save your money, save your car… this place is 0 stars! No mater which wash you get its all the same. Not even half ass job. They leave water marcs, streaks they don’t even bother wiping the inside. its like a two year old was play washing the cars. I always tip and think that maybe next time will be better but this last time was the last straw. Very disappointed. Management needs to get it together or hire someone who cares about customer satisfaction. They don’t value long time customers, AND THEY SCRATCHED MY BRAND NEW CAR!!!

Thieves they stoled my son GUCCI sandals… N I still ask who detailed it? N the guy was nervous but I still didn’t know my son sandals where missing I was just asking so I could tip him… But now it makes sense THIEVES pisses me off…

Sloppy job, long wait and they don’t honor first come first serve. Been there enough times to finally realize they plainly suck balls

Not hand car wash and charges $ 14.99 for a crappy wash. Complained about first wash and had it rewashed again. Did not honor 10.99 Unilocal discount … Stay away from this car wash

This place is the reason why I would rather wash my car myself!
I paid for a deluxe wash and ended coming home and finishing the job myself… even after I told one of the workers to clean several spots he missed. They left my dashboard looking like chicken grease, windows dirty and dirt spots around the car. To add insult to injury when I went to pay the $ 24.99 I handed the cashier $ 40 and she left my change on the counter which I find rude, I counted my change and she short paid me by $.01 cent. I asked the cashier for my penny and she had the nerve to tell/​ask me «oh you want your penny»? Ah yeah I want my money!!! Even if it’s a penny, I work hard for my money to just give it away to a careless company. Anyway, I digress.
This place has poor quality service and bad customer service and they try to literally rob you on top of your bad experience.

Overall, okay wash. Definitely been to many better car washes. I’ve come here a handful of times cuz of convenience but I also never come here expecting a
5 star experience cuz of lack of attention or simply rushing a lit too quickly they will miss a few spots, even obvious ones like this! Review your wash before leaving and you’ll be okay.

It’s a good wash. Never had a problem but just note I keep my car fairly clean with a handheld vacuum and wash it every other week. I don’t eat inside my vehicle for days on end throw trash inside my vehicle and let others leave trash for days/​weeks/​months on end and then take it to get washed: P I say this because when I was a teen I used to work at a car wash and the biggest complainers where the ones that brought in very dirty cars and expect them dealer smelling/​squeaky clean in under 30 minutes. Have some common sense…
I’ve only gone for the regular wash. The cashier is cute not that that’s why I go there.

Terrible customer service!!! To make matters worst, THIEVES work there! After calling to alert them of missing items in my car, receptionist became defensive and would not let me talk to manager! I don’t get it, I would want to know if THIEVES work for me because not only do they rob customers, but they might be robbing me! DONT GO THERE!!! THIEVES!!! Simply Shameless!

We came here for a long time and they always did a half ass job but we kept coming because it was convenient. Never again will i come here after they gave our car back with a popped tire! Our tire was perfectly fine when we got here and now we have a FLAT tire?! Absolutely insane

Guess the most expensive car wash here does not include washing the dirt off your car. What a waste of money and time ! Never again! This has never happened to me at any other car wash.

Ive been here a handful of times My car is clean but not CLEAN!
Theres always animal hairs on my dashborad that were not there when I came in. I could live with that for $ 6.95 HOWEVER, Last time I was there I has $ 27 cash in the center console of which I was going to use $ 5 tp tip them. When my car was done I went straight for the console to get the money and to my surprise there were only two $ 1 bills. THEY ROBBED ME! I will never go back there again.

Only reason I come here is because it’s convenient I live right behind it… But never again! This time I mean it!!! Don’t make the excuse that the reason your returning my car to me with dirt because it had a lot more!!! To think I would have never said anything but you guys didn’t bother to clean the marking on the windshield and what type of wash I wanted!
Your fired!!!

Prices are pretty decent. They do a good job and the service is fast and good.
(so by fast I kinda mean their not so detailed but it’s good) they also have an early bird special.

I have been a customer here my entire life! I use to go with my Grandpa when I was little and they had a man that shined shoes outside. Every car I have ever owned I have had washed here with no problems and beautiful results. Fast forward to yesterday 9÷2÷2014. I brought my 1994 Cadillac Eldorado in to be washed after taking her to be smog checked. In fact the Smog guy even commented on what beautiful condition she was in for a 1994. She is an older car, but has only had 2 owners and is (Was) in pristine condition prior to bringing her to Jack’s. I pull in, gave the girl my keys and went to the waiting area. About 15 minutes pass and the girl comes running into the waiting area asking for the owner of the Cadillac, that was me. She stated that my car was stuck on the line and the doors were locked and needed to know how to unlock them. I said the button on the keyring! I got up to go see what was going on and by the time I got outside she said everything was fine. So I went back inside the waiting area. As my car was driven to the lot where they wipe & dry I could see 2 men wiping my car down and looking closely at my hood and one just left the red rag on my car and walked away. The other continued to wash my windows and not very well I might add and completely forgot the side mirrors and the interior rear window is completely untouched! He honks and I go to my car and to my horror there is a huge scratch and paint is chipped off the entire seam of my hood! I asked to speak to the manager and I spoke with a Roseanna Martinez, who told me very rudely «That didn’t happen here!» It’s an old car, the paint is going to chip! I continued to tell her my car was not like this when I brought it here and she continued to argue. I asked for her name and she said «Go inside and get a card!» I am on oxygen and would have had to walk quite a ways in the heat. I told her nevermind you are so rude I will remember your name!
When I arrived home I attempted to contact the owner Eldon Nessan to no avail Today I. I spoke with Amy the cashier and she said she wasn’t allowed to give me Mr. Eldon Nessan’s number but said she spoke with Roseanna and Eldon told her to tell me to just file a claim! SERIOUSLY?
He want’s me to take him to court rather than handle this in a customer friendly manner? I WAS a lifelong customer of Jack’s but never again! Don’t bring your car here unless you want to gamble getting it damaged, poor service and rudely treated.. I have left several messages for Mr. Eldon Neesan on a number he provided here on Unilocal for another customer who’s car was damaged .I am STILL waiting for him to call me back!
P. S. After further inspection of my vehicle today I noticeed the ashtray is broken and the cover torn off. My entire backseat was completely untouched as well as the rear window. There was trash (reciepts & M&M’s) Stuffed under my passenger seat from behind. This is shameful! Maybe Mr. Eldon Nessan won’t call me back out of embarassment! This certainly isn’t the Jack’s Car Wash I remember!