Gamestop

I purchased a new game for over $ 60, once I’m on my way out the hubby calls and says he already got it elsewhere. I’m still in the store so I return the game and buy another one on the xmas list.
To my chagrin another relative bought the game for us. No problem right? The game I purchased is still in the wrap, never opened, never seen the light of day.
I go back to return it and was told that after two transactions (the return of the 1^st game and this return). I can only receive store credit! Store credit for some game I don’t need, at a store I will never shop at! I asked to speak to a manager, due to the fact that the package was intact, original receipt included (note second receipt did not include the transaction type i.e. Cash, debit, credit card). He explained «the policy» which is unheard off. The return policy on the back of the receipt does not state anything about this so called second transaction policy. David listened to my reasoning. He refunded my money and was nice enough to wish me a happy new year. Game Stop needs to get it together, who do they think provides the bulk of their business. The money our kids spend on these games comes from hard working parents.

I like buying games from here.
They answered all my questions and we’re very helpful. I rather buy from here than go to best buy were you have to hunt down someone to help you…
Great service and they always have games on sale.

So I go In here to do a return on a used game. My daughter said the game was to boring for her. I give the girl working there my receipt (the game was bought with my husbands DEBIT card) and she scans it and everything. 1 min later she asked if I had the card with me… um no why would that matter its DEBIT isn’t that same as cash? Guess not. Yes I got upset but whatevr. Here’s where I got REALLY angry. Today I went with my hubby to our regular GameSop in Pico rivera (best one ever =)) and the guy working there told my husband «whe don’t need your debit card, its same as cash. They insist we give our customers cash instead because debit takes up to 3 weeks to go back to your card» REALLY!!! The“insist we give cash” is what got me mad but I guess this is what I get for going to another Gamestop just because I was in the area. Lesson learned lol.

As a cheap gamer I hardly ever go to Gamestop but hey what else is there to do when your wife is next door at the super market.
I know what you’re thinking, he’s a gamer and has a wife… BULLSHIT! Well you’re wrong buddy we do exist!
Anyways back to the review. It seems like every Gamestop has two types of employees working at one time. One crazy ass dork and a quiet one. The dork always loves talking to customers trying to up sell the fucking store and talk about which Pokemon he just caught/​unlocked while the quiet one is usually on the computer moving the customer line. That was my experience this time around. I went in here trying to ask a question about pre-​ordering a game (BF3 for those of you who care) and I witnessed the Gamestop duo in their natural habitat. The line was huge so it kinda pissed me off that crazy ass dork had enough time to talk about his personal adventures and try to get people to pre-​order other shit while people just stared at him with a WTF look on their face.
The quiet one wasn’t fairing so well either, he was stuck with a person who couldn’t decide between a grey or black version of God knows what. While the dimwit customer was making what looked like the most important decision of their life he decided to help someone else who was looking for something they didn’t have yet he vowed to find it even if it meant going through all the Gamestop chains in So Cal.
This is where I said «fuck this» and made my exit. By the time I would’ve gotten my question in my real-​life-​not-​made-​up wife would’ve been out the super market.
I’ve had bad run ins with Gamestop in the past but the same could be said about Best Buy, Target and other places. I do most of my video game shopping online now which I suggest you do too.
P. S. Did I mention that the store smelled like piss?