AXD Cleaning Service

Update as of 6pm:
I still needed a house cleaner and referred back to the many responses to my initial Craigslist ad.
I hired an independent cleaner this time who started working.
As I’m returning from paying her meter, I notice a lady with a vacuum walking up to my front door with the initials of AXD on it.
I ask her if she’s coming to my place.
She informs me she indeed is.
I let her know that her appointment was at 9am, and she missed it.
She is not cleaning my apartment.
She then tells me her boss said I called and changed my appointment to 3pm.
WTF?!
This company is horrible.
I just added another reason to be done with them.
Their shot-​caller is a complete liar.
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I posted an ad on Craigslist looking for a house cleaner.
This company contacted me and their website’s testimonials seemed worthwhile.
Alex Martinez corresponded with me from the company back and forth with every question I had in a timely manner.
I was told that I’d get a «friendly reminder» the day before my cleaners were supposed to arrive.
I didn’t get a confirmation until 8:26pm after me having to ask when my cleaners were supposed to show up (I said anytime AFTER 9am).
The email said «appointment tomorrow 19 at 9 am.»
So today is the 19^th.
I waited out front of my apartment from 9am-9:55am.
Nobody showed up or called.
When I emailed and called to let this Alex know that his cleaners were in fact not here; no response.
The voice mail for the company is not even set up.
This company is not professional and I cannot suggest hiring through them.