Update as of 6pm: I still needed a house cleaner and referred back to the many responses to my initial Craigslist ad. I hired an independent cleaner this time who started working. As I’m returning from paying her meter, I notice a lady with a vacuum walking up to my front door with the initials of AXD on it. I ask her if she’s coming to my place. She informs me she indeed is. I let her know that her appointment was at 9am, and she missed it. She is not cleaning my apartment. She then tells me her boss said I called and changed my appointment to 3pm. WTF?! This company is horrible. I just added another reason to be done with them. Their shot-caller is a complete liar. ____________________________________________ I posted an ad on Craigslist looking for a house cleaner. This company contacted me and their website’s testimonials seemed worthwhile. Alex Martinez corresponded with me from the company back and forth with every question I had in a timely manner. I was told that I’d get a «friendly reminder» the day before my cleaners were supposed to arrive. I didn’t get a confirmation until 8:26pm after me having to ask when my cleaners were supposed to show up(I said anytime AFTER9am). The email said«appointment tomorrow 19 at 9 am.» So today is the 19th. I waited out front of my apartment from 9am-9:55am. Nobody showed up or called. When I emailed and called to let this Alex know that his cleaners were in fact not here; no response. The voice mail for the company is not even set up. This company is not professional and I cannot suggest hiring through them.