Portrait Innovations

I’ve been using Portrait Innovations for holiday/​special occasion/​family photos for years now. I’ve never had an issue with the pictures I’ve received, the customer service I’ve received, or anything else.
They do try to get you to buy as many pics as they can — I mean, that’s their job. But I’ve never had anyone who was overly pushy and that didn’t understand the word «no.»
Prices are reasonable — my last visit I paid $ 95 for a CD of all photos taken during the session, a special effect 8×10 photo, 3 sheets each of 3 different poses (9 sheets total), and 20 holiday cards.
Also, they email you a link to access the photos and you can share on FB, email, etc.
The wait times are always good, even near the holidays. My appt was at 11:30 and we began taking pictures by 11:40 or so.
I truly love their work, I like the convenience of being able to get the pictures the same day, I love their professionalism, and I will continue to use Portrait Innovations for my family photos.

I just went and had a shoot for my little ones who are 3 and 1. My 1yr old didn’t really want to smile and kept running away but the photographer Lucas did an excellent job and didn’t get frustrated with her. He was absolutely awesome with my kids. I see a few people calling it pricey but so far everywhere I’ve ever been it’s been $ 20 per pose for the sheets that you get and that’s what it costs here as well. Plus depending on what you spend you get a bunch of bonus stuff too. We got 15 poses which comes to 45 portrait sheets, 8 special effect photos (and these are large photos), 2 soft cover portrait books, 1 hardcover portrait book, a calender and a high resolution CD of ALL photos taken from the shoot. After tax and everything it came to $ 333.86 which really is not bad if you consider everything included. Plus, you get your portrait sheets, special effect photos and CD same day. Most other places I’ve gone you have to wait a couple weeks and pick up your photos later.

Very nice. Seemed professional. Informed photographer that we only wanted one pose. They insisted that we did a billion other poses (to try and sell more). I allowed it but laughed as they wasted my time when I made it crystal clear of my intentions. When it came time to order photos, you aren’t able to substitute any photo sheets other then exactly what the package entails. The coupon we had offered a full size sheet photo that they can’t even print in store. And if you want it send to your house, add another $ 3. But wait! It gets better!!! They said, «you don’t have to get that photo.» So I asked for two smaller ones instead. Nope! Paid the same price for a package with one less photo sheet because I didn’t want to drive to the mall again to pick up one damn sheet. Nice place, friendly people, stupid rules that just piss off customers. Save your $$ and go to JC penny for the same quality but more photos for your money. And no nonsense rules.

I took my 9 month old for Valentine’s Day pictures today. They were very flexible with my appointment time since my daughters nap was not at her usual time and they had availability. The women that worked there were very nice and took their time working with us. When it came time to purchase pictures, they were informative, telling us about each of the packages but were not pushy. I’d I’d not feel obligated to purchase more than I wanted. They were reasonably priced and a much better deal than the school pictures that I had recently purchased elsewhere. The best part is that within 20 minutes, we had our photos. We will definitely be back.