Chili’s Grill & Bar

Ordering online is my way to go — I don’t need a lot — simple meals are yummy also… Ive come here for drinks in the past and had a great time — People here are typically easy going and friendly– The staff definitely gets your food out 2u and the food is pretty good… This location you have to get your «a$$» out the car go up 2 the Take Out register — Essex MD area they come out to your car like Outback — overall I’m ok with this location and the food they put out

Once again, Chilis has failed the general public. Their only job is to make food and serve it to their customers who are paying a substantial fee for generic food. With the relatively new carry out option, Chilis now no longer has to serve the customer and ensure their comfort while dining, they just have to simply give you the correct food. This they seem incapable of doing.
Once again, none of the employees bothered to stop for FIVE SECONDS to ensure that we were receiving the correct order, and we ended up having to drive 20 minutes home, then 20 minutes back in the rain to swap the food we were given for our now cold meal. The employee who was notified of the error said that our money would be refunded– that to me sounded fair (they also gave us a 10 dollar gift receipt so they could bait us back to give us the wrong food again). However, we never received the refund. This is not the first time Chili’s has given me the completely wrong order (didn’t match the receipt), even so I would have given three stars if they hadn’t lied about the refund. Two times is two times too many. Fool me once, shame on you, fool me twice… You’re not foolin me again!

Went to the Bel Air Chili’s earlier this week for something quick for dinner after work. We arrived early for the dinner crowd (around 5pm) and it was a Tuesday night so it wasn’t exactly hopping (more than half the place was empty). Our service was VERY, VERY slow. The food was striving and failing to be even mediocre. The worst part was when I ordered a beer with my dinner and was told by the server she wouldn’t serve me because I had no ID (I’m 39 and as much as I wish I did, I do not look «possibly under 21»). At first I figured, well, I should know better than to not carry a purse with me… so the rules are the rules, whatever. I ordered iced tea… getting this refilled was like pulling teeth thanks to our slow, inattentive server. Then I watched THREE tables surrounding us be served alcoholic beverages and none were carded. It was irritating and with the bad /​slow service on top of that annoyance, it was an all around bad experience. It was actually my first time at a Chili’s and we won’t be back. There are enough decent casual dining places in Bel Air that i makes no sense to patronize a bad one.

This place is noisy tonight. It’s hard to talk across the table. I wonder if my lemonade will get a refill. It’s been a while since drank it empty. My glass is right at the end of the table so that the server can easy see that it’s empty.

Food is very bad. And the service is really slow. Skip this place. Will never come back.

I come here for business lunches about once a week. I like the electronic tablets and the food is pretty good. I went yesterday and unfortunately the table was dirty and we had bad service. I hope it was because the graduation crowd and I will come back but we will see.

I want to start off saying my meal was good. What was disturbing was the managers careless attitude as about spoons so dirty I could carve my initials in them. no apology no nothing!!! Glad on up to date on my shots. If you go to Bell Air and see Nik carved in a spoon it’s me. Enjoy!!! Glad their business is so good they could care less…

The take out service is really bad. Every time I go there unfortunately. As a bonus, saw a mouse run out of the kitchen. Love the bacon cheeseburgers but my love isn’t unconditional. Additionally, my kid said the bean burger was horrid and the bread was stale. Final grade: F :-(

I’m really not a fan of chain restaurants, but Chili’s has really stepped their game up! They now have an electronic system if you want to order another drink or a refill, and their quality of food has greatly improved! I ordered the sweet and smoky burger and it was delicious! The only complaint I have with my burger was that it was a little too greasy. Another complaint I have is that the server offered us chips and queso — but we did not know there was a charge for it. Just a small charge, but it would’ve been nice to have known beforehand. This location also offers BOGO margaritas — which the location in White Marsh doesn’t, so that was a big plus to dinner that night! The server seemed really busy, so I was okay that she wasn’t as attentive as she could’ve been. Overall, I had a decent experience and would return to this location again.

The food is alway consistent and the waiters are alway very nice and I like that they work as a team ! I also love it when zach flower is the cool ! The food is even better

Have always had good food here. They are usually pretty busy, but the wait staff always seems to do a good job keeping up with the crowd. Food is a little on the expensive side, but is very good. I ordered the crispy chicken tacos and a bowl of chicken enchilada soup and was not disappointed. Very flavorful. Would recommend this place as a quick lunch for those looking to eat and get out.

I like the Chili’s in Bel Air — particularly the take-​out staff that put together our to-​go orders. It’s not easy with a family of 7, and they always get it right.
Odd thing happened on the way there though, so let me tell you all about it…
There are many speed bumps in the parking lot of the Chili’s. Like, tons. Which is fine, I figure a little caution in this hectic world is a good thing, and since the take-​out staff at Chili’s is so superior — the last thing we need is someone taking them out at 50 mph. I say bravo to the speed bumps.
The dude in front of me on this particular night however was the most hyper-​cautious-​speed-​bump-​rider I’ve ever seen. We noticed after the first two bumps that he was taking an inordinate amount of time on each one… so I actually timed him on the third one. Brace yourself.
18 seconds. Dude took 18 seconds to successfully go over 1 Bel Air Strip Mall Speed Bump. I want you to stop reading this and wait 18 seconds just so you can grasp what I’m talking about. 18 seconds is long enough for me to type this… with the «x» key held down.
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I wanted to ask him about it – but sadly I turned into the «take-​out» parking spot at Chili’s and he headed off towards the Taco Bell Drive-​Thru. (Strange that he put THAT much caution into the speed bump, but then threw caution to the absolute WINDS OF CHANCE by trusting the drive-​thru folks at Taco Bell.) — but I digress.
Chili’s take-​out usually takes about 3 minutes to make sure everything is neatly bagged and that i’ve been appropriated the correct amount of sporks and whatnot. During this time, I formulated the following back-​story for the person in the ’04 Corolla that cautiously goes over speed bumps. It truly is the only logical conclusion.
Jesse was hungry, and wanted Taco Bell. He had recently gotten all his required maintenance on his ’04 Corolla up to date, and the National Weather Service was not predicting any violent Tornadoes in Bel Air for the next 15 minutes, so he figured he’d cautiously go get a bite. Just then, his phone rang. He waited for the caller-​ID to confirm that it was someone he knew and trusted without question. It was. It was Hank.
Hank: Jesse! Dude. Remember that game of Jenga we were playing last Tuesday that got interrupted because you needed to get some more inoculations?
Jesse: Yes.
Hank: Do you still have the game set up?
Jesse: Of course I do. We hadn’t completed the game, and it would be crazy to put it way before we do.
Hank: Well, what are you doing right now?
Jesse: Going to Taco Bell I feel.
Hank: Awesome! Grab me some Cinnamon Twists on your way over, bring the Jenga game, and we’ll finish it up. The old lady just went to Delaware to buy some tax-​free crap and won’t be back for hours.
Jesse: I’ll be there in Twenty.
…thus, Jesse and Hank would eat food that was less-​superior to the Chili’s in Bel Air whilst my family and I would eat food that was far-​superior to the Taco Bell in Bel Air, and that’s all I have to say about that.

Food is good but service was bad. The hostess never smiled and our waitress seemed like she wanted us out as soon as possible.

Service was great here. The server was very attentive and friendly. The main problem was the food. I ordered the steak medium rare and it was basically seared on the outside and raw on the inside. The taste was horrible so I ate it with A1. Lesson is don’t order steak at Chilis

Wow wow wow. A business associate and I went here for soup and salad lunch. Little to no dressing on Caesar salad. Two lettuce butt ends in each of our salads. But the worst thing was the baked potato soup. The smell of crisco and bacon in a bowl. Wish I could give 0 stars.

Boo. Sorry to be a Debbie Downer, but I was not pleased at all with my experience here. Came on a slow Monday night, and sat down at the bar to enjoy some specials with my mom. Our bartender was nice enough, but very slow and much more intent on her cleaning projects than wondering if we needed anything. The food was typical for a Chili’s, of which I’m not a huge fan of to begin with; but unfortunately my stomach started to hurt and turn before even leaving the restaurant. Not a fun night. Sorry. Maybe we came on a bad night?

Slow service on a non-​crowded night. I ask for more pico de galleo and my food got cold waiting to have it brought to me. By the time I received my beer, all the frost in the frosted mug was melted. Had better times there but this was disappointing.

For a Chili’s (which can be hit or miss) this one has got its stuff together. The food is great, the wait staff is excellent and I have eaten here every couple weeks for over a year and it is still on the mark every time. Overall, they are doing a great job!

It is just Chili’s but their food is good and the staff is always friendly at this location. Portions are large as well. Good place for lunch or an easy dinner.

It’s a Chili’s. It has Chili’s food. But the bartender was nice, and the service was good. Great place to stop for a quick bite after work.